Petco

4.2
721 reviews

About

Pet StorePet supply store
Visit your Dover Pet Store located at 877 Central Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
877 Central Ave, Dover, NH
03820, United States

Hours

Reviews

4.2
716 reviews
5 stars
415
4 stars
156
3 stars
72
2 stars
24
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers frequently praised the staff for their knowledge and helpfulness, particularly in the fish and grooming departments.

Grooming Services

While many customers had positive experiences with groomers, there were significant complaints about poor grooming conditions and staff attitudes.

Product Selection

The store was noted for having a good selection of pet supplies, although some customers expressed disappointment in the availability of specific items and the condition of live animals.

Customer Service

Customer service experiences varied widely, with some customers reporting excellent service while others encountered rude or unhelpful staff.

Store Cleanliness

There were mixed reviews regarding store cleanliness, with some customers appreciating the clean environment while others reported unsanitary conditions.
  • DE
    DIANNE ELKIN
    Oct 31, 2025
    5.0
    Great staff. Tons of items and knowledgeable staff.
  • JM
    Jeanne Mace
    Aug 27, 2025
    5.0
    Ordered online and picked up.
  • TW
    Tim Wanamaker
    Aug 22, 2025
    5.0
    Very knowledgeable staff and friendly. Great selection for me is dog foods and treats plus fish and supplies. Prices are fair for the consumer and is great to see where pride is taking in the care of the cleanliness of fish tanks to the complete store. Would highly recommended this location.
  • EB
    Elise Bottai
    Aug 20, 2025
    1.0
    If I could give a big fat ZERO stars I would. The information given to us was incorrect about the fish that we were buying, the fish died within 24hrs of purchase. The sales person was RUDE when we went into the store. Within 48 hours ALL OF OUR fish were dead within the tank. Everything that we were told seem to link the death of ALL of our fish to the ones that were bought and put into the tank. AFTER WE ACLIMATED the new fish to the tank. The only explanation that anyone came up with was the new fish were sick and killed all our other fish. The water test came out perfect so there was nothing wrong with the water. Should have stayed away in the first place, after this I gave them another chance and placed an order for pick up hours listed are 9am - 9pm and when trying to entire the store at 5:55pm the store doors were LOCKED with a sign printed in the corner where you couldn't see them without walking to the side of the entrance. This is NOT the first time that this has happened, but I will NOT recommend anyone to this store and will bring my business elsewhere.
  • AA
    Avery
    Jul 30, 2025
    1.0
    Beautiful cockatiels i just saw and im not the one to do reviews unless i really liked the service or really disliked something. in this case if you are ever going to buy a bird i can not stress enough how horrible the conditions are for these birds in every petco an petsmart. it should be illegal for them to sell birds of any sort. Having two birds housed together can be okay but one of the cockatiels feather at the bottom were so damaged im sure either from the other cockatiel biting him or stress induced. In every petco the description is hand fed or raised but the birds they are selling 99% of the time are not hand tamed and they would be if they were hand fed or raised. I want to save every bird that comes in these stores but it’s only helping them keep breeding these birds and not giving them the proper care until they are sold. almost all the food had added sugar an unnecessary additives. the toys are almost all unacceptable with running dyes. the perches that are natural and have grooves and different sizes are the only acceptable perches. the cockatiels in there had unnatural perches in there cage which leads to arthritis and other problems. the fabric toys or huts and mirrors cause hormonal issues. All rope toys can cause crop issues from swallowing as well as the fabric huts. Also they sell sanded perches which can lead to so so so many issues with their feet. i could go on an on about the improper care of these birds in every petco an petsmart. please do not buy birds from any petco or petsmart it’s only allowing them to keep this improper care an breeding going.

Frequently Asked Questions About Petco

Does the Petco Dover location have a vet hospital?

No, Petco Dover does not have a full-service vet hospital.

Does Petco Dover offer vaccinations?

Yes, Petco Dover provides vaccinations.