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Petco

4.0
(991 reviews)

Business Details

12410 K Plz, Omaha, NE
68137, United States
(402) 330-9643

About

Pet StorePet supply store
Petco pet store in Omaha offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Omaha Dodge helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
12410 K Plz, Omaha, NE
68137, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

4.0
991 reviews
5 stars
491
4 stars
255
3 stars
116
2 stars
43
1 star
86
  • LD
    Ludmila Dmitriev-Odier
    2 days ago
    5.0
    Nice store, very friendly people ready to assist you. Very clean. I would recommend the store to anyone looking for pet supplies.
  • RM
    Ronald Mitchell
    Apr 23, 2026
    5.0
    Great place for your dogs services
  • CC
    Charlotte
    Apr 12, 2026
    1.0
    Spoke to Jacob three times about my online order and each time he was EXTREMELY rude. He sounded irritated, impatient and had a nasty tone in his voice. He also hung up on me the second time I called. So then I called back a third time. During our third conversation (if I can call it that because he kept talking over me and cutting me off) I told him about how he was talking AT me (hence, not to me) and you know what he said?! "Oh well, I heard you and you can leave a review." So that is what I am doing. He never apologized nor took responsibility for his behavior. NOTE: On all 3 phone calls I remained pleasant and calm with him to no avail. We usually pick up our online orders at the Bellevue location and we have never had any problems with their customer service. We will not be doing business anymore with this location going forward. He better be glad it was over the phone and not in-person because he made me want to slap that nasty tone out of his voice. They should not have someone like this answering their phone NOR working there. My husband is picking up this order and I told him to ask to speak to the manager and report Jacob. Also, here's a tip for Jacob: If you don't like handling customers with respect and courtesy then go find yourself a different job because the only reason you get a paycheck from Petco is because of the customers. OUR MONEY = YOUR PAYCHECK.
  • QQ
    Q
    Apr 10, 2026
    1.0
    Gross. This location is beyond disgusting. All of the animal enclosures were filthy. Save your time and money and go to Pet Supplies Plus. At least they care for animals.
  • SB
    Sue Barnhart
    Apr 3, 2026
    5.0
    The woman who was at the register was very friendly.

Frequently Asked Questions About Petco

Does the Petco Omaha location have a vet hospital?

Yes, Petco Omaha has a full-service vet hospital.

Does Petco Omaha offer vaccinations?

Yes, Petco Omaha provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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