Visit your Omaha Pet Store located at 12410 K Plaza for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.
Grooming Issues
Numerous complaints about the grooming department, including poor handling of pets, missed appointments, and unprofessional behavior from staff.
Store Conditions
Concerns raised about cleanliness and organization of the store, with reports of unsanitary conditions and cluttered aisles.
Product Availability
Customers appreciate the variety of products available, but there are complaints about inaccurate pricing and stock issues.
Animal Care
Serious concerns regarding the care of animals in the store, including reports of unhealthy conditions for fish and other pets.
BP
Beth Pineda
3 days ago
5.0
We highly recommend this Petco location. My kids came in wanting to buy a hermit crab. The small animal specialist took her time to talk with my kids about what kind of personality they were looking for in a crab and engaged with them. She was wonderful working with my kids and didn't make them feel rushed at all. I was very impressed with her and how thoughtful and caring she was. In addition, I needed help finding a product to clean our dog bed and the kind man at the register walked me right to where it was. Both employees we engaged with at this location left me impressed and happy to want to go back another day.
DS
Donna Van Severen
4 days ago
5.0
The staff was very helpful
JJ
JVPhotography
Dec 31, 2025
5.0
Frank was very helpful
ME
Mike Era
Dec 12, 2025
4.0
Great prices for fish. Ive got many from here. They have saltwater too. But last time I bought fish, some were under observation. I boughtb2 out of a different tank. One didnt make it. When I went back all their saltwater tanks were emptied. There's no returns on saltwater tanks. This has happen a few times at petrol. So I generally wont get saltwater fish from there, because I've had their fish take out a couple in my home tank . Freshwater I've had better success. And still go there and will probably buy both types of fish again. Saltwater tanks though, I have found none of the associates I've dealt with have much knowledge. Freshwater I've found only 2 guys and on manager at both stores near me to have any good idea. Sometimes its very frustrating watching unknowledgable employees try to catch fish...still decent store
Does the Petco Omaha location have a vet hospital?
Yes, Petco Omaha has a full-service vet hospital.
Does Petco Omaha offer vaccinations?
Yes, Petco Omaha provides vaccinations.
Does Petco Omaha offer curbside pickup?
Yes, curbside pickup is available at Petco Omaha. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Omaha Petco?
Hamster and guinea pig prices vary by location. Call your Omaha Petco at 4023309643 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Omaha sell dogs?
No, Omaha Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Omaha Dodge Pet Store offer for pet care?
Petco Omaha offers premium pet foods, expert training, vaccination services, grooming, and a full-service vet hospital.
Does Petco Omaha provide veterinary services?
Yes, Petco Omaha has a full-service vet hospital and offers vaccinations.
Can I order Petco Omaha products online and pick them up curbside?
Yes, Petco Omaha offers curbside pickup for eligible products and same-day delivery options.
What are the operating hours of Petco Omaha Dodge Pet Store?
Petco Omaha is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Petco Omaha sell dogs or cats directly?
No, Petco Omaha does not sell dogs or cats, but they partner with local animal welfare organizations to offer adoption opportunities in-store.
How can I find out the pricing and availability of small pets like hamsters and guinea pigs at Petco Omaha?
You can call the store directly at 402-330-9643 or visit their companion animal website for pricing and availability.
What nearby veterinary clinics can I visit in addition to Petco Omaha's vet hospital?
Nearby vet clinics include Vetco Total Care Animal Hospital and THRIVE Affordable Vet Care, both offering veterinary services in the area.
Are there any nearby places near Petco Omaha where I can shop or grab a bite before or after visiting?
Yes, nearby shopping and dining options include L Street Marketplace, Smashburger, Starbucks, and Pickleman's Gourmet Cafe.
If I'm new to the area, what nearby places can help me find Petco Omaha Dodge easily?
You can use nearby landmarks like UPS Access Point location and the Petco Omaha L St store to help navigate to the Petco at 12410 K Plz.
What payment methods are accepted at Petco Omaha?
Petco Omaha accepts credit cards, debit cards, and mobile NFC payments, and does not require cash only.