Your pets have a special place in your heart, so don’t trust their care to just anyone — bring them in to see the veterinary team at Banfield Pet Hospital in West Omaha! You can find our clinic in the PetSmart next to Oak View Mall. We offer petcare services that target your pets’ general wellness, whether it’s through vaccinations or parasite control to help keep fleas and ticks at bay. No matter what service you choose at our clinic, our convenient drop-off appointments make it easy to take care of your to-do list while we provide petcare services to your furry friends.
Banfield has always taken the time to answer questions and give the best care to my cats. They’ve taken the extra steps to help make sure each visit is smooth.
PL
Pat Lindell
Nov 24, 2025
5.0
I just want to say how much I love the care and the wonderful people and service I receive every time I take my dog Shaylee there. The staff is always exceptionally wonderful, I want to really give much appreciation for Anna, Mirana, Dr. Clark and Dr. Orlando ( always wonderful care). Always a pleasant experience and exceptional care!
TN
Traveling Nana
Oct 6, 2025
5.0
My Titan was due 3 shots. I am part of the Banfield plan so they were able to see what he needed, even though this was not our home hospital. The doctor and nurse were great, I was able to ask some questions I had.
KM
Kristen Majocha
Oct 3, 2025
5.0
I am so grateful for the good service I received. Dr. Molly Clark and her assistant took such good care of my dear cat, Mr. Clay. They checked him from nose to tail and made sure he had what he needed to move out of state with me. They even helped me administer the first doses of his medicines. They got me in the same day and were kind and professional. And it didn't break the bank. Again, very grateful!
KB
Kelly Barnes
Oct 3, 2025
5.0
Dr Smith and Anna st the front desk i worked with many occasions many of my pets and there always patient explaining procedures to me til I understand it lol over and beyond care for my pets elmondo cant spell name sorry he's also been so very helpful heck everyone there is been polite good with my pets always explaining and working with you on the best option for your pet and knowledge is out of.the world. I'd not go anywhere else .especially the pet plans they have cant beat thst no extra cost no extra interest rate I'd recommend banfield to all . Ty for all you do for us
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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