Petco

4.2
682 reviews

About

Pet Store
Visit your Lincoln Pet Store located at 5450 S. 56th Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5450 S 56th St, Lincoln, NE
68516, United States

Hours

Reviews

4.2
673 reviews
5 stars
370
4 stars
173
3 stars
63
2 stars
24
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and knowledgeable.

Store Organization

Several reviews noted issues with blocked aisles and disorganization, impacting the shopping experience.

Grooming Services

Mixed feedback on grooming services; while some customers were satisfied, others reported poor experiences and dissatisfaction with the results.

Product Availability

Customers expressed frustration over the lack of specific pet products and inconsistent stock levels, particularly for cat food and fish.

Customer Service Issues

Some reviews highlighted negative experiences with customer service, including rude interactions and difficulties with order fulfillment.
  • CW
    Charlene Wood
    Nov 17, 2025
    5.0
    The employees was very helpful.
  • SC
    Susan Cook
    Oct 23, 2025
    5.0
    Very helpful and friendly staff
  • SW
    Sheral Walters
    Oct 22, 2025
    5.0
    Your people are so helpful and friendly and share knowledge about your products very professionaly. It’s a pleasure to shop in your store.
  • TF
    Teena Francis
    Sep 29, 2025
    4.0
    Thee only complaint is when ever I go to the store the aisles! Are blocked with stacks of boxes. Instead of putting them off to the side they are left in the middle so you have to go clear around stuff
  • RS
    R&A S
    Sep 20, 2025
    1.0
    This is directed at Cece the cashier on duty at 10am. Sat. 9/19/25. The other two young ladies on duty in the store that helped me in other departments each deserve 5 stars. Before leaving the store I checked the bulk bin near the exit for any soft treats, since my 15 year young pup has very few teeth, I passed, they were all hard. Cece, the cashier standing a couple of registers away from the front door, said to me as I was exiting “you better pay for those treats you took“ I asked her why she had accused me of that? We exchanged words and I told Cece pull the security footage while I wait. I asked her who the manager is, she said I don’t know. I went back to the other two ladies that helped me earlier to clear this up before I left and one of them was the acting store manager. Cece’s smug attitude, and in my opinion, her unfounded accusations is the cause of her getting reported and thus this store’s low score review. There’s plenty of other pet stores that are welcoming of your business.

Frequently Asked Questions About Petco

Does the Petco Lincoln location have a vet hospital?

Yes, Petco Lincoln has a full-service vet hospital.

Does Petco Lincoln offer vaccinations?

Yes, Petco Lincoln provides vaccinations.