Petco

4.1
1912 reviews

About

Pet StorePet supply store
Visit your Lincoln Pet Store located at 4701 O Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4701 O St, Lincoln, NE
68510, United States

Hours

Reviews

4.1
1,904 reviews
5 stars
991
4 stars
492
3 stars
228
2 stars
79
1 star
114

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Some customers praised the knowledgeable and friendly staff, while others reported poor training and dismissive attitudes from employees.

Store Condition

Feedback varied on store cleanliness and organization; some found it clean and well-stocked, while others noted issues with dirtiness and disorganization.

Customer Service

Customer service experiences were mixed, with some praising quick and helpful service, while others reported long wait times and unhelpful interactions.

Animal Care

Concerns were raised about the care of animals in the store, particularly regarding the health of fish and other pets.

Product Availability

Customers appreciated the variety of products available, although some noted that certain items were out of stock or not carried.
  • JB
    Julie Brekke
    4 days ago
    2.0
    I booked a grooming appointment for my small 12 lb dog. Ordered some extras so she could have a nice "Spa Day" was told charge would be $93. I couldn't take her or pick her up so a family member did for me and when they picked her up the total ended up being $150 instead of $93. I didn't authorize any extra charges nor was I called and asked about it. And then even though you have to pay extra for a better smelling shampoo and spa package they still charge an extra $5.99 for materials. I feel like that should be included in the price already. Not at all impressed this time, though I've never had issues in the past with other pets but I haven't been there for a couple of years until today. Probably won't go back. She doesn't like getting her picture taken so these aren't good.
  • AY
    Alexis Youngquist
    Nov 15, 2025
    4.0
    Loved it besides they tried to say estimate treatment doesnt exist without a prescription and it does at Walmart so didn't appreciate the false info
  • DE
    Don Ehly
    Nov 14, 2025
    3.0
    Don't seem to get rewards very often and many deals are online only and not available in the store.
  • CS
    Christy Sueverkruepp
    Nov 11, 2025
    2.0
    Needed dewormer for cats since they ate indoor/outdoor. Found the cat area, then finally found the meds area. Only had tapeworm treatment and a homeopathic dewormer that ay" help with worms. They do not stock regular dewormer. This is a commonly needed item if you have indoor/outdoor cats. Had to go elsewhere to get it.
  • GC
    Guadalupe Cobian
    Oct 28, 2025
    5.0
    I always find myself returning to Petco for all my pet's needs. Their selection is consistently impressive, and the knowledgeable staff truly makes a difference. I've had particularly great experiences with Hannah; she's an invaluable resource when I have questions. Her expertise and willingness to help ensure my furry friend gets the best care. It's reassuring to have a store where I can find everything I need and receive such personalized, expert advice. #Petco #PetCare #ExpertAdvice #HappyPets 🐢🐱

Frequently Asked Questions About Petco

Does the Petco Culler location have a vet hospital?

Yes, Petco Culler has a full-service vet hospital.

Does Petco Culler offer vaccinations?

Yes, Petco Culler provides vaccinations.