Petco

4.1
1926 reviews

About

Pet StorePet supply storePetco
Visit your Lincoln Pet Store located at 4701 O Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4701 O St, Lincoln, NE
68510, United States

Hours

Reviews

4.1
1,918 reviews
5 stars
1,001
4 stars
492
3 stars
228
2 stars
79
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude interactions and poor service.

Store Condition

The store's interior is generally clean and well-kept, but many customers noted that the exterior is run down and in need of repairs.

Product Availability

Customers appreciated the variety of products available, but some expressed disappointment with the selection, particularly for specific items like dewormers and fish supplies.

Grooming Services

Grooming services received mixed reviews; while some customers were satisfied with the results, others reported poor experiences and dissatisfaction with the grooming staff.
  • MH
    Michelle Hunt
    Jan 1, 2026
    5.0
    I love the selection at PetCo and the team members are always very nice and helpful.
  • RI
    Rene Vera III
    Dec 26, 2025
    5.0
    I went to buy one of my best friends pups, some Christmas gifts because the pup has become very close to me and I was very overwhelmed in a good way. They had so much stuff. It was so much fun I had to get in and out not because of anything bad just because they have so much good stuff and so many good choices. This is actually a really fun place to shop.
  • CC
    Caitlynn
    Dec 25, 2025
    1.0
    Customer service is awful, you always have to find someone willing to put effort into looking for specific products. Management is awful they always yell at the employees and are never where they’re supposed to be for managing areas. Anytime an employee was helping a customer and nobody would be in certain areas to help customers with animals or even feeder crickets. That employee would get yelled at for trying to juggle everyone else’s jobs. Shame on management.
  • KF
    Keali Jo French
    Dec 20, 2025
    4.0
    This location could use a lot of work on the outside of their store. Its very run down, massive pot holes, etc. However the inside is clean and well kept. The selection wasn't the greatest but it had what we were looking for. 4 stars.
  • AP
    Aerica Parris
    Dec 9, 2025
    1.0
    There store brand products are shit. I have bought metal Crates before and never had this happen. I purchased a metal dog crate for my dog back in February. A couple months ago he ended up busting out of the Crate. Where it ended up breaking was where the slide locks lock into to latch it shut. The hole entire peice Snapped off. Obvious Manufacture defect. I tried to Call about getting a Replacement but was told by both the Store and the customer service Center was not able to because it is past 60 days even though it’s an obvious manufactures defect. I will no longer shop from Petco what so ever.

Frequently Asked Questions About Petco

Does the Petco Culler location have a vet hospital?

Yes, Petco Culler has a full-service vet hospital.

Does Petco Culler offer vaccinations?

Yes, Petco Culler provides vaccinations.