Petco

Reviews

• RS

  Rhonda Schaff

  Apr 12, 2026
  1.0
  I have shopped at Bismarck ND petco many times and 2 times now I was NOT given the clearance price on the shelf. The first time I told the associate that the item was marked differently that what it rang up as. He did not seem to care. He did not even go look at the shelf price. I did not buy the item, It happened again last week. I did buy the item since I didn't catch the mistake at the store. I contacted your chat system and have not heard back. I won't be buying anything from there anymore.
• MH

  Michael Hewitt

  Mar 26, 2026
  5.0
  Quick to be supportive in my purcheses!
• JG

  Justice Graff

  Mar 21, 2026
  1.0
  I'm just going to say this because I love Petco and it's my favorite pet store and all the workers there are always so friendly but the GM or whoever this Roy is he is ruining Petco. I've heard him yell and cuss at employees that have been nothing but kind and respectful to me and other customers. He is always mean mugging certain people and makes the whole friendly atmosphere uncomfortable. This place has been going down hill since he has been in charge and I really hope something is done. Non of the kind workers there should have to deal with a boss who treats them like crap.
• SN

  STARR NiteHawk

  Mar 10, 2026
  5.0
  Penny loves this place. They always are taking great care of my service.Dog she is in love with this place
• GG

  GitterQ

  Mar 1, 2026
  1.0
  I am very confused and upset about taking my Japanese Chin ,a very small, dog to PETCO in Bismarck for grooming. The person that checked her in was very friendly at first. Told us it would be 2-3 hrs she wanted to take her time because she is older (18 yrs.) . And didn’t want to stress her out. Which we thought was very thoughtful. A little over 2hrs later get a text she is ready. When I went to pick her up I was told she was afraid of the water sprayer and the dryer and never to bring her back again. And that corporate doesn’t like them to spend that much time on a dog. WHAT??? Whole different atmosphere than what we started with. I have given her baths in sink with no problem. Not sure if should be concerned about how she was treated. Not sure if corporate really to blame. Don’t know if our person got into trouble for wanting to take her time. Really confusing. And of course will not take any of our pets back to PETCO or buy any other products from there. The person I dealt with was Destinee.

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