Petco

4.3
723 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Bismarck Pet Store located at 525 S. 5th Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
525 S 5th St, Bismarck, ND
58504-5702, United States

Hours

Reviews

4.3
712 reviews
5 stars
429
4 stars
153
3 stars
59
2 stars
30
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, enhancing their shopping experience.

Fish Quality Concerns

Numerous reviews highlighted significant issues with the quality and care of fish, with reports of sick fish and poor tank maintenance.

Pricing Issues

Customers expressed dissatisfaction with high in-store prices compared to online prices, leading to feelings of being overcharged.

Grooming Services

Grooming services received positive feedback, with customers appreciating the care and professionalism of the groomers.

Store Condition

Several reviews mentioned the store's disorganization and cleanliness issues, suggesting a need for improvement in these areas.
  • JA
    Jaimie Archambault
    3 days ago
    1.0
    Horribly poor customer service and nothing is ever put away. Shop at petsmart!
  • BB
    Britta Burbach
    Dec 21, 2025
    5.0
    Always have what I need and the staff is awesome.
  • BP
    Bette Poppe
    Dec 9, 2025
    5.0
    Petco is my GO TO place for my dogs, Patsy and Bowie! I love the staff, but you need a BIGGER store
  • BH
    Brittny Hawk
    Nov 7, 2025
    1.0
    I give zero star if I could. I purchased 7 fish form here for a guppy project I'm working on. I run super clean planted tank and not had any dieases in years. I should put them in a hold tank but I was being lazy. The tank I added them to has ick now and most have died including my stock. The 7 I added, all but one has died within a few days of getting home. Yes, I know which are mine as they are as different color. I seen dead fish in multiple tanks when I was there and I should have walked away and just waited till spring to ship in quality fish as I normally do. That is on me as I didn't want to lost months of work. Do not buy fish here or form any commercial pet stores. Go to the mom and pops that care for their animals and sell healthy ones. I'm now trying save my project tank that I worked on for 2yr but not hopeful. You think petco cares, nope. They basically told me to kick rocks and it my problem. No accountability for selling sick fish. I wanted add an edit to my post. Most my tank died off despite treatments and daily water changes. I had around 50 in my tank and now down to 3...so in the end my whole project tank is now over. Over summer I order some lines in of 15 fry that cost me 75ish to do ended up being all females. I only had 1 male out my stock which how I ended up at petco. So it was a complete and totally waste of 2yr just form their 7 fish. Do not buy fish here! Even if your just wanting pet fish. It is a waste of money and time. Petco will not take accountability and tell you kick rocks. Lesson learned, I'll never shop at any of their locations again.
  • RS
    Rhonda Schaff
    Oct 18, 2025
    3.0
    I picked up 8 clearance dog food items that were on the clearance shelf marked .58 and it did not ring up at that price and I asked why and what would have been that price... The cashier was too helpful as to even check. I did not buy the items.

Frequently Asked Questions About Petco

Does the Petco Bismarck location have a vet hospital?

No, Petco Bismarck does not have a full-service vet hospital.

Does Petco Bismarck offer vaccinations?

No, Petco Bismarck does not provide vaccinations.