Petco

4.3
717 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Bismarck Pet Store located at 525 S. 5th Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
525 S 5th St, Bismarck, ND
58504-5702, United States

Hours

Reviews

4.3
706 reviews
5 stars
426
4 stars
153
3 stars
57
2 stars
30
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the friendly and knowledgeable staff who provided excellent service and assistance.

Product Availability

Customers appreciated the good selection of products available, although some noted issues with pricing and stock levels.

Grooming Services

Grooming services received positive feedback, with customers expressing satisfaction with the care and attention their pets received.

Store Conditions

Several reviews highlighted concerns about the cleanliness and organization of the store, particularly regarding the fish tanks and overall layout.

Pricing Concerns

Customers frequently mentioned high prices compared to online options, with some feeling misled by in-store pricing versus online sales.
  • BH
    Brittny Hawk
    Nov 7, 2025
    1.0
    I give zero star if I could. I purchased 7 fish form here for a guppy project I'm working on. I run super clean planted tank and not had any dieases in years. I should put them in a hold tank but I was being lazy. The tank I added them to has ick now and most have died including my stock. The 7 I added, all but one has died within a few days of getting home. Yes, I know which are mine as they are as different color. I seen dead fish in multiple tanks when I was there and I should have walked away and just waited till spring to ship in quality fish as I normally do. That is on me as I didn't want to lost months of work. Do not buy fish here or form any commercial pet stores. Go to the mom and pops that care for their animals and sell healthy ones. I'm now trying save my project tank that I worked on for 2yr but not hopeful. You think petco cares, nope. They basically told me to kick rocks and it my problem. No accountability for selling sick fish. I wanted add an edit to my post. Most my tank died off despite treatments and daily water changes. I had around 50 in my tank and now down to 3...so in the end my whole project tank is now over. Over summer I order some lines in of 15 fry that cost me 75ish to do ended up being all females. I only had 1 male out my stock which how I ended up at petco. So it was a complete and totally waste of 2yr just form their 7 fish. Do not buy fish here! Even if your just wanting pet fish. It is a waste of money and time. Petco will not take accountability and tell you kick rocks. Lesson learned, I'll never shop at any of their locations again.
  • RS
    Rhonda Schaff
    Oct 18, 2025
    3.0
    I picked up 8 clearance dog food items that were on the clearance shelf marked .58 and it did not ring up at that price and I asked why and what would have been that price... The cashier was too helpful as to even check. I did not buy the items.
  • TT
    Tbone
    Oct 11, 2025
    5.0
    Thanks Shannon.
  • JR
    Jack Reimer
    Sep 20, 2025
    5.0
    The employees past and present at Petco go above and beyond to be helpful and friendly! They are always looking out for the needs of both the customers and the animals with expert advice and positive attitudes! Kayla and Brent as well as all the other employees always make visits to Petco enjoyable and rewarding experience! They all do what they can to make the critters stay at Petco a healthy and comfortable experience!
  • DS
    Diana Schneider
    Sep 20, 2025
    4.0
    Found the dog food I was looking for without any problem.Also selected some treats for Penny. Associate at the counter shared that there was a BOGUS sale so I was able to purchase a 2 for 1.

Frequently Asked Questions About Petco

Does the Petco Bismarck location have a vet hospital?

No, Petco Bismarck does not have a full-service vet hospital.

Does Petco Bismarck offer vaccinations?

No, Petco Bismarck does not provide vaccinations.