Visit your Wilmington Pet Store located at 324 S. College Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported rude or unhelpful interactions.
Store Cleanliness
Numerous reviews highlighted issues with cleanliness, including dead fish and bugs, leading to a negative perception of the store's hygiene standards.
Product Availability
Customers frequently mentioned problems with stock levels and inventory management, including items being out of stock or discrepancies in pricing.
Animal Care
Several reviews expressed concern over the welfare of animals in the store, citing poor conditions and lack of proper care for pets.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, particularly with specific staff members and the overall selection of products.
LM
Lesia Mixon
Dec 26, 2025
5.0
Enjoyed the visit. The visit with the dogs. People were friendly.
AS
Ashten Sanders
Dec 24, 2025
1.0
HORRIBLE FEEDER BUGS ....crickets have maggots!!! Disgusting!!!! Half of everything is dead..
WA
Wendy Anderson
Dec 14, 2025
1.0
Went in to buy some cat food. The shelves were in disarray. The staff are rude. They will walk right by you and not ask if you need some assistance. Customer service is outlandish. Does Petco have standards for employees? Please do not tell me to call the store to address my concerns. There is no leader that is qualified to address my problems with Petco.
JC
Jennifer Craig
Dec 11, 2025
1.0
So I bought a kitten from pet co she was beautiful no problem shes 6 months today I came home too see my cat she could not walk and she was barely eating i take her too the vet they ran test and blood work her kidneys was shutting down apparently she had an autoimmune disorder which she was born with we had too put her down we spent 600 on her petco needs too do better this was disappointing too say the least
JR
Judy Robinson
Dec 9, 2025
1.0
Petco on College Road in Wilmington. Find another store. Check out cashier rude, acted like it was an imposition to do her job, didn’t even offer a bag for my purchases, after several of us waited in line for 15 minutes while first cashier took a long time with another customer. Then the second cashier finally appears and is very unfriendly. I wouldn’t even take my dog there (no pun intended). My first and last visit to this store.
Does the Petco Wilmington location have a vet hospital?
No, Petco Wilmington does not have a full-service vet hospital.
Does Petco Wilmington offer vaccinations?
Yes, Petco Wilmington provides vaccinations.
Does Petco Wilmington offer curbside pickup?
Yes, curbside pickup is available at Petco Wilmington. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Wilmington Petco?
Hamster and guinea pig prices vary by location. Call your Wilmington Petco at 9107992472 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Wilmington sell dogs?
No, Wilmington Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Wilmington offer for pet vaccinations?
Petco Wilmington provides vaccinations to help keep your pets healthy.
Does Petco Wilmington have a full-service veterinary hospital?
No, Petco Wilmington does not have a full-service vet hospital.
Is curbside pickup available at Petco Wilmington?
Yes, curbside pickup is available for eligible products at Petco Wilmington.
Does Petco Wilmington sell dogs or cats?
No, Petco Wilmington does not sell dogs or cats, but you can meet adoptable pets through the Petco Love adoption program.
What are the store hours for Petco Wilmington?
Petco Wilmington is open from 9:00 AM to 9:00 PM Monday through Saturday, and 9:00 AM to 8:00 PM on Sundays.
Where is Petco Wilmington located?
Petco Wilmington is located at 324 S College Rd, Wilmington, NC 28403.
What nearby places can customers visit along with Petco Wilmington?
Customers can visit nearby places such as Adopt An Angel animal shelter, Vetco Vaccination Clinic, and Plaza Mariachi restaurant for a variety of pet services and dining experiences.
How can the nearby Vetco Vaccination Clinic complement my visit to Petco Wilmington?
The Vetco Vaccination Clinic nearby provides additional pet healthcare services, making it convenient to combine visits for vaccinations when shopping at Petco Wilmington.
What nearby restaurants are available if I want to eat after visiting Petco Wilmington?
Plaza Mariachi, a local Mexican and Tex-Mex restaurant, is nearby and a great option for dining after your visit to Petco Wilmington.
Does Petco Wilmington offer same-day delivery service?
Yes, Petco Wilmington offers same-day delivery for your convenience.