Petco

4.1
667 reviews

About

Pet StorePet supply store
Visit your Raleigh Pet Store located at 6220 Glenwood Ave Suite 104 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6220 Glenwood Ave, Raleigh, NC
27612, United States

Hours

Reviews

4.1
661 reviews
5 stars
393
4 stars
114
3 stars
49
2 stars
30
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.

Grooming Issues

Numerous complaints about grooming services, including injuries to pets, unprofessional staff, and poor communication regarding appointments.

Training Programs

The dog training classes, particularly with trainer Yaz, received high praise for effectiveness and the supportive approach taken with both pets and owners.

Inventory Problems

Customers frequently noted issues with inventory availability, including running out of popular items and poor stock management.

Mixed Experiences

Overall experiences vary widely; some customers express satisfaction with their visits, while others report significant frustrations with service and product availability.
  • AA
    antonylbj23
    2 days ago
    1.0
    No knowledge on fish
  • LL
    Laura Long
    Nov 9, 2025
    3.0
    In store shopping is fine, but EVERY time I do curbside pickup, it's awful! I've been told by employees, to call when I pull up. Once I call, im outside waiting, 15 to 20 minutes. Then if I try and call a second time, im apparently the bad guy cause im tired of waiting for 20 minutes. if you are short staffed, then let the customer know they may need to come in the store. It's called curbside pickup. ☹️
  • SK
    Sandra Kay
    Nov 8, 2025
    4.0
    They are always very friendly don't always pay attention to the register but they are really nice once you get them there
  • CP
    Christina “Teena” Powell
    Oct 9, 2025
    1.0
    The salesman in Cary was rude and did not want to help me and was unfamiliar with the merchandise. I will not go back there. Very different from the courteous helpful people in the Raleigh store on Wake Forest Road.
  • JP
    Jim & Shawn Petrini
    Oct 6, 2025
    4.0
    People are very helpful. The store needs better inventory control, always runs out of our dog food.

Frequently Asked Questions About Petco

Does the Petco Raleigh location have a vet hospital?

Yes, Petco Raleigh has a full-service vet hospital.

Does Petco Raleigh offer vaccinations?

Yes, Petco Raleigh provides vaccinations.