Banfield Pet Hospital

4.2
251 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Raleigh Creedmoor provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
6300 Creedmoor Rd, Raleigh, NC
27612, United States

Hours

Reviews

4.2
251 reviews
5 stars
182
4 stars
19
3 stars
9
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the veterinarians, particularly Dr. Jordan, for their thoroughness, compassion, and effective treatment plans for their pets.

Staff Attitude

The front desk staff received mixed reviews; while some were described as friendly and helpful, others were noted for being rude or unprofessional.

Appointment Issues

Several customers reported difficulties with scheduling, including long wait times for appointments and last-minute rescheduling, leading to frustration.

Wellness Plans

The wellness plans were appreciated by some for their cost-effectiveness, but others expressed dissatisfaction with the services provided under these plans.

Facility Cleanliness

The clinic was frequently described as clean and well-maintained, contributing positively to the overall experience.
  • DA
    Dana A
    Dec 18, 2025
    5.0
    Dr. Nolan and Sequoia worked to get my pup in right away when she had a tooth issue. I appreciate their care and concern always!
  • CJ
    Curtis Jackson
    Dec 3, 2025
    5.0
    Amazing team from the front to the back.
  • RC
    Ryan Conifer
    Nov 8, 2025
    5.0
    Doctors Donahue and Vanderveen saved our cat, Dolly's, life after she went into kidney failure. It took a few days of IV's and medications but she pulled through. The folks at this clinic were so kind and helpful and I am so glad our girl got the care she needed. Tonight Dolly gets to sleep on our bed and we are forever grateful.
  • SR
    Susan Rogowski
    Nov 6, 2025
    5.0
    I went to Banfield Creedmore for a pet emergency the other day (my dog cut his paw very badly on some hidden glass in the grass on our walk). They were great and were able to squeeze him in last minute. And I cannot say enough good things about their Wellness Plan! Such a great money saver especially for emergency situations - we would have spent $1200 on just the treatment for his paw (anesthesia and stitches...), but with the wellness plan we're paying $1200 over a year and getting dental cleaning, all our vaccines, and unlimited office visits, PLUS 15% off all other services. I'm really grateful for this plan and can't recommend it enough if you have an accident prone or sick pet that might need extra care over the year! Plus, the staff has been so friendly and sweet at both of our visits and have loved on my sweet boy in the best way possible. I've had a lot of weird vet (and medical in general) experiences in the past, and the staff and doctors here have been down to earth and great for talking through my pets care and options (especially when it comes to budgeting!).
  • TB
    Taylor Byers
    Sep 28, 2025
    5.0
    The staff here are phenomenal. Sadly, I had to bring my pet to be put to sleep. Even though I had never taken my dog to this location before and had to make the appointment last minute, everybody involved in his care was so kind, caring, and respectful. I cannot speak highly enough of Dr E and all of the staff who assisted my pup cross the rainbow bridge.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.