Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Raleigh Creedmoor provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
249 reviews
5 stars
180
4 stars
19
3 stars
9
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, attentiveness, and ability to handle anxious pets, particularly highlighting Dr. Jordan's exceptional care.
Wellness Plan
The wellness plan received mixed reviews; while some found it beneficial and cost-effective, others reported issues with service and fulfillment of plan benefits.
Communication Issues
Several reviews mentioned poor communication regarding appointments, wait times, and treatment plans, leading to frustration among customers.
Emergency Care
Customers expressed dissatisfaction with the clinic's handling of emergency situations, citing delays and inadequate responses.
Facility Cleanliness
The facility was frequently noted for its cleanliness and welcoming environment, contributing positively to the overall experience.
- RCRyan ConiferNov 8, 20255.0Doctors Donahue and Vanderveen saved our cat, Dolly's, life after she went into kidney failure. It took a few days of IV's and medications but she pulled through. The folks at this clinic were so kind and helpful and I am so glad our girl got the care she needed. Tonight Dolly gets to sleep on our bed and we are forever grateful.
- SRSusan RogowskiNov 6, 20255.0I went to Banfield Creedmore for a pet emergency the other day (my dog cut his paw very badly on some hidden glass in the grass on our walk). They were great and were able to squeeze him in last minute. And I cannot say enough good things about their Wellness Plan! Such a great money saver especially for emergency situations - we would have spent $1200 on just the treatment for his paw (anesthesia and stitches...), but with the wellness plan we're paying $1200 over a year and getting dental cleaning, all our vaccines, and unlimited office visits, PLUS 15% off all other services. I'm really grateful for this plan and can't recommend it enough if you have an accident prone or sick pet that might need extra care over the year! Plus, the staff has been so friendly and sweet at both of our visits and have loved on my sweet boy in the best way possible. I've had a lot of weird vet (and medical in general) experiences in the past, and the staff and doctors here have been down to earth and great for talking through my pets care and options (especially when it comes to budgeting!).
- TBTaylor ByersSep 28, 20255.0The staff here are phenomenal. Sadly, I had to bring my pet to be put to sleep. Even though I had never taken my dog to this location before and had to make the appointment last minute, everybody involved in his care was so kind, caring, and respectful. I cannot speak highly enough of Dr E and all of the staff who assisted my pup cross the rainbow bridge.
- JPJ&S PSep 14, 20251.0Awful experience for our last visit. Picked our cats up after a drop off appointment. They were in a corner of their carrier together (clearly stressed) and the carrier smelled like urine. Got them home and their carrier was soaked. I felt awful. There’s no telling how long they had been left in their carrier before I got the call to come get them if they had used the bathroom in it!!
- DVDanielle VincentSep 10, 20251.0DO NOT GO HERE!!! The doctor will be late EVERY single time. They don’t answer the phone, or if they do they put you on a 10 minute hold. They forget appointments that you schedule. The front desk staff is rude, especially Sequoia. I am canceling my plan and moving to another vet that actually treats animals and people well. This is supposed to be a “fear free” facility and yet my dog who is soo anxious has to wait over 30 minutes every time to be seen. The vets are always nice but you will wait and have to deal with the rude front desk every single time - not worth it. Go somewhere that cares about you and your pets!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What veterinary services does Banfield Pet Hospital in Raleigh Creedmoor offer?
Banfield Pet Hospital provides preventive care including vaccinations, dental care, parasite control, nutrition counseling, behavioral counseling, and comprehensive examinations, along with microchipping, DNA testing, spay/neuter and end of life care.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
What are Banfield Pet Hospital's operating hours?
Banfield is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and specific holidays.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through the Banfield website or their app available on iOS and Android. Appointments are required.
Can I get veterinary care for my pet remotely via Banfield?
Yes, clients with Optimum Wellness Plans can receive remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
Does Banfield Pet Hospital have facilities accessible to people with disabilities?
Yes, the hospital has restrooms and wheelchair-accessible restrooms to accommodate people with disabilities.
What nearby restaurants can I visit before or after my appointment at Banfield?
Near Banfield, you can visit Wang's Kitchen for Chinese and Asian cuisine, Ba-Da Wings for American chicken and bar fare, or Vincent's for Italian dining.
Are there fitness or wellness centers nearby Banfield Pet Hospital?
Yes, nearby options include Pro Motion Physical Therapy for physical therapy and acupuncture, Body & Brain Yoga Tai Chi studios for yoga and tai chi, and Burn Boot Camp for gym and boot camp classes.
Where can I find additional pet services or supplies near Banfield Pet Hospital in Raleigh Creedmoor?
Close to Banfield, there is another Banfield Pet Hospital location offering pet services and retail, as well as pet stores nearby for pet supplies.
What nearby amenities are available for customers visiting Banfield Pet Hospital?
Nearby amenities include hair and beauty salons like The Argan Hair Salon and My Nails, dance studios such as Fred Astaire Dance Studio, shopping centers like Lynnwood Collection, and banking ATMs.