Brand Certified
Banfield Pet Hospital
4.3(233 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
5160 Highway 70 W, Morehead City, NC
28557, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(252) 247-4442
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Morehead City provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.3
233 reviews
5 stars
160
4 stars
36
3 stars
10
2 stars
7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, compassionate, and genuinely caring for their pets.
Service Issues
Several reviews highlighted issues with slow service, unavailability, and communication problems, particularly regarding appointment scheduling and phone responsiveness.
Billing Concerns
Customers expressed dissatisfaction with billing practices, including unexpected charges and issues related to the wellness plan.
Mixed Experiences
While some customers had positive experiences with specific vets, others reported negative interactions, particularly with substitute vets or new staff.
- JMJen MortimerFeb 18, 20265.0Excellent experience, very knowledgeable and caring vet and vet techs.
- NCNilde ClayFeb 12, 20265.0This is the 3rd time I came in for concerns over my Oreo. I really appreciate how all the front desk, assistants, and vet, (Dr. Ellis) were so kind, patient and helpful. My Oreo has received the best care from Banfield. I am told up front the cost, if any, and what procedures Oreo went through with full detail. A print out of the procedures, and always, a follow up call to see how Oreo is doing! I highly recommend the Banfield inside the Petsmart (which is also a great place, kind, helpful, friendly associates), in Morehead City NC.
- DCD CFeb 3, 20261.0Do not use these people. They coukd not figure out what was wrong with my little dog and I had to put her to sleep. There benifits package ended that day in March 2025. The office visits are included in their terrible contract program. They continued to charge me months after she died. Now they put me into collections. They cannot keep Vets or technicians. DO NOT GO THERE OR USE THEIR CONTRACT. Tmmy dog died. Contract over and that is how it always has been. They keep adding charges on too. Oh they have a **CLASS ACTION LAWSUIT GOING ON FOR THEIR BILLING PRACTICE WELLNESS PKG. AFTER YOUR DOG DIES.**
- KFKathy funtalDec 8, 20252.0Very slow
- KKKarbrooksSep 24, 20255.0We have been twice for complete exams and feel that this is the best Banfield location! Dr Massey listened to all of our concerns and prescribed the safest medication for Daisy. She also gave us new script cards for food.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Morehead City offer?
Banfield Pet Hospital provides full-service veterinary care including routine vaccinations, microchipping, dental and surgical care, parasite control, nutrition advice, spay/neuter services, DNA testing, and end of life care.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but they can offer urgent care advice during hospital hours and referrals to emergency hospitals or specialty providers as needed.
Can I get veterinary care online through Banfield?
Yes, Banfield clients with an Optimum Wellness Plan can get 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield?
The plan includes annual preventive care services such as head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, and dental care with discounts on treatments not covered by insurance.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via their website, and options include in-room visits, drop-off appointments, and virtual visits for those with the Optimum Wellness Plan.
What are the Banfield Pet Hospital's hours of operation?
Banfield is open Monday to Thursday from 8:00 AM to 6:00 PM, Friday and Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and certain holidays.
Is Banfield Pet Hospital welcoming and do I need an appointment?
Yes, Banfield welcomes LGBTQ clients and requires appointments for all visits.
What nearby pet-related stores can I visit along with Banfield Pet Hospital?
Nearby pet-related stores include PetSmart, a pet store and groomer, and Michaels Stores, an arts and crafts store that also has pet toys. This makes it convenient to shop for pet supplies or grooming services before or after your veterinary visit.
Are there dining options near Banfield Pet Hospital if I want to eat before or after my appointment?
Yes, nearby dining options include Panera Bread, a café and bakery; Chick-fil-A, a fast food chicken restaurant; and Arby’s, a fast food American-style burger restaurant, perfect for a quick meal around your visit.
What other types of stores are located close to Banfield Pet Hospital?
Close to Banfield you'll find various stores such as Ashley HomeStore for furniture, TJ Maxx and Ross Dress for Less for clothing and department store needs, and Ulta Beauty for cosmetics and hair supplies, giving you many shopping options nearby.
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