Lake Norman at Mooresville Animal Hospital is a full-service pet hospital that offers comprehensive medical and emergency services for cats and dogs throughout Iredell County and the surrounding areas. From preventive care and surgery to cold laser therapy, our broad and varied service offering can meet all of your pet's health healthcare needs in one place. We care for companion animals from Mooresville, Lake Norman, Cornelius, Sherrills Ford, and beyond, and have developed a reputation over the years for quality, professional care with a compassionate touch.
Many customers praised the staff and veterinarians for their compassionate and attentive care towards their pets.
Professionalism
The majority of reviews highlighted the professionalism and knowledge of the veterinarians and staff.
Communication Issues
Several customers reported poor communication regarding appointments, test results, and pricing, leading to frustration.
Mixed Experiences
While many reviews were positive, some customers shared negative experiences, particularly regarding service and care during critical situations.
Accessibility
Customers appreciated the ease of making appointments and the quick service during emergencies.
JA
Julie Alsop
Nov 9, 2025
5.0
Such a wonderful experience with Dr Pinney. My dog is high anxiety at the Vet and Dr Pinney was so kind and patient from the second he walked in the door. Highly highly reccomend this business and Dr. Pinney
JW
Jason Wells
Nov 5, 2025
5.0
Lake Norman at Mooresville animal hospital the staff are very friendly and very helpful, also very understanding if you need to reschedule an appointment as long as you call a head of time. The drs and the vet tech are amazing with your animals. They dont push any unnecessary drugs, or scans on you like other vets do . I highly recommend this animal hospital/clinic. They are not over priced like most. Extremely clean inside doesn't smell, like some ive been too.
BW
Bonita Wilson
Nov 5, 2025
5.0
The staff are very efficient with excellent customer service skulls. The Vet was very personable . Felt very comfortable with the care of my Charlie. Went out of their way to care for him. The cost was reasonable . I would definitely see their services out again.
AM
Amy Manning
Oct 31, 2025
5.0
Last night for Bella’s wellness visit was the first we met Dr. Mary. Let me tell you she is the best of the best!! So compassionate, informative, and truly a sweetheart. I felt like Bella was truly cared for and she had her best intentions at heart. Explained everything to me in a way I understood and she truly cares. She is a gem!! Highly recommend to see Dr. Mary when you take your fur baby to Mooresville Animal Hospital!!!!
BP
Brian Park
Oct 28, 2025
1.0
This is not a place you should take your animal. My first visit on 10/13/2025 I bring my senior dog in who is a small dachsund that is scarred so I carry her in. One of the male Vet Techs is take a bigger dog from a customer but is not properly holding the dog on a tight lesh. This bigger dogs jumps up and hits my dog. The receptionist see this but they say nothing but an Oh... no apology. I tell the doctor and she apologies. They do a wellness exam taking blood work etc. They made me take my dog home to collect a fecial and urnine sample and tell me I need to have it back before 5pm. I return the samples at 2:45 and the reception desk says they should have results back the next day. A week goes by with no call about the results. I have to call myself where the doctor tells me they haven't call because they haven't recieved the urine and fecial samples. I explain I did drop it off to the front desk. The doctor said she would look into it. A week goes by with no response. I call again and ask to speak to the office manager and was told she was not in but they would leave a message and call me on Monday. Today is Tuesday and who can guess? She never called. So I call back and I am told the office manager is managing two offices and is swamped. The office gives excuses that the urnine was put in the wrong system and it was delayed a day to process. Which doesn't make sense as it has been two weeks with no contact from the doctors officer about the results, the lack of training on the staff to properly keep animals on a lesh, to the lack of care about animals that may be hurt by the staffs inability to properly handle larger dogs on a lesh.
Frequently Asked Questions About Lake Norman at Mooresville Animal Hospital
What are the operating hours of Lake Norman at Mooresville Animal Hospital?
The hospital is open Monday, Wednesday, and Friday from 8:00 AM to 6:00 PM, Tuesday and Thursday from 8:00 AM to 8:00 PM, and Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays.
What types of services does Lake Norman at Mooresville Animal Hospital offer?
They provide comprehensive pet services including vaccinations, surgery, internal medicine, dental care, grooming, boarding, cold laser therapy, diagnostic laboratory, and more for dogs and cats.
Where is Lake Norman at Mooresville Animal Hospital located?
It is located at 2681 Charlotte Hwy, Mooresville, NC 28117, USA.
Does Lake Norman at Mooresville Animal Hospital have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrance, parking, and restrooms to accommodate all visitors.
Can I book an appointment online at Lake Norman at Mooresville Animal Hospital?
Yes, you can book appointments online via their website at https://mooresvilleanimalhospital.com.
What types of animals does Lake Norman at Mooresville Animal Hospital care for?
They primarily care for companion animals such as cats and dogs from Mooresville and surrounding areas.
Are there any nearby veterinary services to Lake Norman at Mooresville Animal Hospital?
Yes, nearby veterinary services include Mooresville Animal Hospital, which also offers pet services and hospital care.
What nearby attractions can I visit before or after my appointment at the animal hospital?
You might enjoy visiting local spots such as Lake Norman Muay Thai for fitness, or 34 Below, an American restaurant, for dining.
Are there convenient services near Lake Norman at Mooresville Animal Hospital like grocery stores or gas stations?
Yes, ALDI USA is a nearby grocery store and supermarket, and Amoco is a nearby gas station, both within easy reach.
Does the hospital have a social media presence for updates and community engagement?
Yes, Lake Norman at Mooresville Animal Hospital has a Facebook page named "Mooresville Animal Hospital" at https://www.facebook.com/102941606459804.