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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Mooresville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
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- Requires appointmentAvailable
Location
Hours
Reviews
4.2
127 reviews
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- SGSteve GrayNov 9, 20255.0Very convenient being inside PetSmart. Very helpful and friendly staff.
- KUKelly UzcateguiNov 8, 20251.0I’m deeply disappointed with the Mooresville Banfield Pet Hospital (590-G River Hwy). A month ago, their vet convinced us to sign up for their wellness plan, saying it included two blood tests per year and that we could use them when our dog got sick. When my dog suddenly became ill on Saturday, November 1, we took her there — I was holding her in my arms — but the receptionist told me they couldn’t see her because we didn’t have an appointment. She went to the back to ask and came back saying they “don’t take emergencies.” People in line saw what happened and were shocked by the lack of empathy. We had to drive 45 minutes to another hospital and pay for everything again, even though it was supposedly covered by the plan. Sadly, my dog died shortly after. It’s unacceptable that a place calling itself a hospital would refuse to check even basic vital signs. A sick pet deserves compassion, not bureaucracy. I’ve been trying to cancel the plan for a week with no success.
- BBBeverly BeyerOct 29, 20255.0Everyone is always very friendly and knowledgeable. They love Graycie and I can tell.
- CCChristine ClontzOct 28, 20255.0For 11 years now. Professional, understanding, caring, loving, thorough, gentle, friendly, clean and comforting. From the staff at front desk to the staff in the back, my experience every time is a A+. Sure, not everyone will be happy, but to maintain every goal mentioned comes from nothing but care for what they do. Dr. Knight is a treasure at Banfield and I sure hope they recognize how incredibly valuable she is.
- SSSarahOct 22, 20251.0We’ve been coming here for 5 years, it’s been fine. Last week I called due to my dog having an anaphylactic reaction to a sting and I was unsure if she would make it to the Urgent Care. After asking if she could double check with the vet if they could please administer Benadryl or steroids I was told no and “that we are actually closing early today”. That’s fine if your policy is to provide NO emergency needs, but to tell me you’re closing early after I’ve said my dogs throat was swelling is fairly crappy. I’m a nurse, I can’t imagine telling a patient that my shift is over and good luck with that anaphylactic reaction. Care more.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Mooresville?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 3:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services; however, during hospital hours you can call for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care from Banfield online?
Yes, clients with Optimum Wellness Plans® can get remote general pet care advice and triage support 24/7 through Vet Chat™ available on the Banfield app.
What preventive pet health care services does Banfield offer?
Banfield offers various preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. They automatically renew annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or the Banfield app, or by calling their main phone number. Appointments are required.
What types of appointments are available at Banfield Pet Hospital?
They offer in-room appointments where you stay with your pet, drop-off appointments where pets are cared for separately, and Virtual Visits for Optimum Wellness Plan clients.
What nearby pet-related stores can I visit when coming to Banfield Pet Hospital in Mooresville?
Near Banfield Pet Hospital, you can visit PetSmart for pet supplies and services, and Nutrishop for organic grocery options to complement your pet's nutritional needs.
Are there nearby places to relax or get beauty services around Banfield Pet Hospital?
Yes, there are several nearby beauty and spa locations such as Lux Mane Studio, Salon Lavande, and Lee Spa Nails where you can enjoy hair, nail, or waxing services before or after your visit.
What other shopping options are available near Banfield Pet Hospital?
You can visit T.J.Maxx for clothing and accessories, Michaels Stores for arts, crafts, and toys, or DICK'S Sporting Goods for sports equipment, all located near Banfield Pet Hospital.