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Carolina Veterinary Specialists Matthews

4.1
(1089 reviews)

Business Details

4099 Campus Ridge Road, Matthews, NC
28104, United States
(704) 815-3939
https://matthews.carolinavet.com

About

Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian ServicePet Vet Care Centers
At Carolina Veterinary Specialists in Matthews, our experienced, compassionate veterinarians and board-certified specialists are an extension of your primary care veterinarian. We work together to provide the quality specialty and emergency veterinary care for pets in North Carolina. We are a Veterinary Emergency and Critical Care Society (VECCS) Certified Level II Facility, a 24-hour acute emergency and critical care facility with the medical staff, personnel and training necessary to provide emergent and critical patient care.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Onsite servicesAvailable
  • Paid parking lotAvailable

Location

Carolina Veterinary Specialists Matthews
4099 Campus Ridge Road, Matthews, NC
28104, United States

Hours

Reviews

4.1
1,089 reviews
5 stars
746
4 stars
94
3 stars
32
2 stars
38
1 star
179

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with emergencies and end-of-life decisions.

Communication Issues

Several reviews highlighted poor communication regarding wait times and treatment updates, leading to frustration among pet owners.

Cost Concerns

Multiple customers expressed concerns about high costs and perceived upselling of unnecessary treatments, leading to feelings of distrust.

Mixed Experiences

While some customers had positive experiences with specific veterinarians, others reported negative interactions, indicating inconsistency in service quality.
  • CC
    Christina Capra
    2 days ago
    5.0
    Thank you to Carolina Vet Specialists for saving my cat Sophie. She is everything to me and the staff went above and beyond. Special thank you to Dr. Bonawandt, Dr. Cox and Dana who took great care of her. Sophie was critically ill from a massive GI hemorrhage. She stayed in the hospital for several days and came home on round the clock medicine. Sophie is doing much better now and they have continued her care every step of the way. They figured out her complex conditions and put her on the right food/medicine and she is doing well!
  • MS
    Mark Stallings
    6 days ago
    5.0
    CVS has amazing staff and doctors. Our 11yo Husky “Sasha” had a large mass on her liver which turned out to be cancer. Dr. Estabrooks (Oncologist) consulted with us after he reviewed her files and recommended surgery. We agreed and 12 days later the surgery was performed by Dr. de Vleming. Sasha did great and we were able to carry her home the following day. We traveled 285 miles one way to have CVS treat our baby and the staff and doctors treated us as if we’d been regulars there for Sasha’s entire life. The cost was within the perimeters they had discussed with us, no surprises. The tumors are gone and our babies prognosis is very good. We will recommend Carolina Veterinary Specialists every chance we get. This is an awesome practice.
  • MW
    Mary Beth Windberg
    Feb 24, 2026
    5.0
    While in the area on vacation, our elderly husky had a medical emergency and was referred to Carolina Veterinary Specialists - Matthews. She required a lengthy procedure. Every step of the way, Dr. White told us what would happen, what the costs would be, and gave us every piece of information we needed to make informed decisions. He was incredibly kind and patient. I found all of the staff to be very competent and caring, despite being very busy and fielding some gnarly emergencies. Dr. White followed up with us when he said he would, again very patient with our questions. I found the prices to be very much in line with what I would expect from an emergency/specialty veterinary practice. There were no surprises. Sadly, our girl was diagnosed with a terminal cancer and crossed the Rainbow Bridge yesterday. I would highly recommend Carolina Veterinary Specialists (Matthews) for any emergency or specialty vet your pet might need.
  • MR
    Megan Rife
    Feb 7, 2026
    5.0
    I cannot say enough good things about Dr. Humphrey. I brought my cat Jack in during a really scary situation after multiple urinary issues, and she was calm, thorough, and incredibly kind. She took the time to truly examine him, explained everything clearly, and never rushed or pressured me into decisions I was not ready to make. I was honestly nervous at first because it was so busy and I worried Jack’s care might get overlooked, but that was not the case at all. There was a wait but when it was Jack’s turn, Dr. Humphrey was attentive, thoughtful, and made me feel like Jack truly mattered. She even taught me how to safely feel for his bladder at home so I could monitor him with more confidence. Because of her careful assessment, we discovered Jack had a severe UTI instead of immediately jumping into surgery, and now I have a clear plan moving forward. I am very grateful for her kindness and compassion. Also, Tiffany was amazing! She was gentle, reassuring, and made a stressful situation feel much more manageable.
  • EE
    Elmer
    Jan 17, 2026
    1.0
    0 stars if I could how is it possible that I take to my dog to the vet for having a seizure after taking heartworm medication not once but TWICE. I let the vet tech and veterinarian know both times that she is taking heartworm medication and neither of those times did they mention or suggest for me to stop giving the medication. and also neither of those times did they mention that some heartworm medications have side effects such as SEIZURES!!!!! I had to do my own homework and research and find this out on my own, how is it possible that these people are “professionals” that went to school for this but don’t know basic stuff that I as a non professional know. $800 dollars down the drain, for something I could have found out on the internet.

Frequently Asked Questions About Carolina Veterinary Specialists Matthews

What services does Carolina Veterinary Specialists Matthews provide?

They offer specialty and emergency veterinary care, including critical care for pets, with board-certified specialists and experienced veterinarians.

What are the operating hours of Carolina Veterinary Specialists Matthews?

They are open 24 hours a day, 7 days a week, providing round-the-clock emergency and critical care services.

Brand Certified Facts from Carolina Veterinary Specialists Matthews

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