Baird's Animal Hospital

4.5
281 reviews
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About

VeterinarianPet GroomerAnimal HospitalPreventive MedicinePet Boarding Service
Baird's Animal Hospital was founded over 60 years ago. We started in a small gas station that we restored throughout the years. Dr. Deese and his staff reach out and go the extra mile for you pets.

Location

Baird's Animal Hospital
3169 E Elizabethtown Rd, Lumberton, NC
28358, United States

Hours

Reviews

4.5
281 reviews
5 stars
216
4 stars
30
3 stars
10
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff's compassion and empathy during difficult times, especially during euthanasia and emergencies.

Staff Professionalism

While some reviews highlighted excellent staff interactions, others reported rude or condescending behavior from receptionists and veterinarians.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, citing unexpected charges and high costs for services.

Mixed Experiences

Feedback varied widely, with some customers having positive experiences and others reporting serious issues, including misdiagnoses and poor treatment.

Facility Management

There were complaints about disorganization and long wait times, indicating potential issues with the clinic's management and scheduling.
  • AG
    Alex Gonzalez
    Nov 7, 2025
    4.0
    I give this 4 star review veryyyy lightly.. I just brought my baby Emma to be laid to rest today as she was 15 years old and definitely had some health issues. The past few days have been horrible for her, hasn’t been eating and drinking and lost lots of weight I couldn’t watch her suffer anymore.. but the nurses? (Idk how I would address them..) they were extremely nice and supportive I actually felt like they were grieving my dog with me which I absolutely loved. One lady even paw printed my dogs nose and paws.. I will carry these index cards with me till I die.. so she is an angel for that. Everything was smooth and loving the only reason I say I give this review lightly is because of the doctor…. The actual man that administered the dose to put her to sleep.. I understand he has his job and that’s what he has to do but a FOREWARNING can be given before he pokes a dogs eyeball to check and see if the medicine has taken effect.. I wasn’t prepped or educated on how the procedure would go before they walked in he simply stated “once I give her this she’ll go right to sleep” once again.. I know he has his job and he has to make sure it is administered properly.. but please if anyone reads this make it known to this man that if he’s going to do that to give warning.. the last thing you want to see while literally watching the life leave your dogs eyes is his or her eyeball being poked by a gloved finger… that definitely made me hurt a bit more and felt insensitive on the doctors behalf.. other then that all other staff were extremely supportive and caring in my time of grief.. this doctor needs to understand he is doing a job but he is also ending a life and that’s what needs to be done sincerely and compassionately and not occupationally.. thank you for your services though.
  • NT
    Nicole Turner
    Oct 31, 2025
    5.0
    I love the compassion this hospital has. I’ve cried so many times here when my babies have gotten sick and every time, someone comes to me with a hug. I got shocking news when I took my girl in this morning. Doc told me she was in pain and I thought I could manage it with the pain meds. This afternoon she was in so much pain that I decided to call for euthanasia. They had no problem letting me come in so late in the day to help her transition. The doctor, the young man in the back, and the ladies up front all hugged me today when I lost my baby. I was given cards with her paw prints on them when they brought her to my car. I didn’t expect that. They don’t get paid extra to care for me as they do my babies. They just do it with the most love and sympathy in their hearts. Thank you all for doing what you could for my girl today. I will never forget it.
  • NP
    Nikki Page
    Oct 7, 2025
    4.0
    Just to expensive to me but they are good to there patients.
  • KK
    kelseybeth1958 Kelsey
    Jul 23, 2025
    5.0
    I’ve had fur babies all my life and my first GSD went to Baird’s! They were excellent then and have only gotten even more so over time! The compassion these Drs have is amazing, highly appreciated and absolutely spot on with their treatment methods and plans! I will never take any of my babies anywhere else, even after hours unless it’s a dire emergency, as I know they get the BEST treatment and are all loved by everyone there! From the front desk to the Drs, were and our babies are made to feel so comfortable and loved! 🥰 We love everyone at Baird’s Animal Clinic!!!
  • AR
    Alexis Robine
    Jun 2, 2025
    5.0
    We love Bairds! Amazing reception staff , vet techs and doctors (seriously everyone!!) are very considerate, knowledgeable , professional and sweet to me and my dogs which is a big deal! Also extremely affordable. I HIGHLY recommend!! Thank you Bairds!

Frequently Asked Questions About Baird's Animal Hospital

What services does Baird's Animal Hospital offer?

Baird's Animal Hospital provides veterinary care, pet grooming, preventive medicine, pet boarding, and general animal hospital services.

What are the regular business hours of Baird's Animal Hospital?

Baird's Animal Hospital is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 7:30 AM to 12:00 PM, and is closed on Sundays.