Brand Certified
Banfield Pet Hospital
4.2(316 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
6000 Village Park Dr, Knightdale, NC
27545, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(919) 266-1747
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Knightdale provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
316 reviews
5 stars
209
4 stars
40
3 stars
17
2 stars
13
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, caring, and attentive, although some reported negative experiences with specific employees.
Communication Issues
Several reviews highlighted poor communication, including difficulties in scheduling appointments and lack of transparency regarding treatment plans.
Quality of Care
While many customers expressed satisfaction with the care their pets received, others reported serious concerns about treatment decisions and outcomes.
Appointment Availability
Customers frequently mentioned challenges in getting timely appointments, especially for urgent care, despite being on wellness plans.
Facility Experience
The facility was generally described as clean and welcoming, but some customers expressed dissatisfaction with the drop-off policy and lack of in-room consultations.
- KSKevin StorjohannFeb 14, 20261.0Won’t be back to this Banfield I changed my home location to garner. Knightdale they’re lazy, slow , slow to be seen. Drop offs take an hour and the one doctor is extremely dumb. Last year my dog needed emergency surgery and she advised me to put the 4 year old dog down. After his ER surgery he needed he’s healthy as he can be. Just took my 13 year old dog who’s healthy and walks many miles a day. She said “this will be her last teeth cleaning” Your doctor advice is trash. Go flip burgers somewhere. That’s two dogs you suggested won’t live long without any actual knowledge of what you’re saying. Just like my other dog, my 13 year old will be getting her teeth cleaned again. I had to change location because to avoid incident of me losing my shit. Also go ahead and try to buy prescription dog food and when they contact Banfield Knightdale they won’t get a response to fill prescription order. Aversboro garner has been much more helpful
- CGCasey GibsonFeb 6, 20261.0Everytime I book an appointment online I get told either day of or day before that I was allowed to select times that they don't have available. Not wasting my time even attempting to make appointments at this location anymore
- TBTaryn BellFeb 3, 20265.0Don't walk, RUN to this location, amazing from the VERY start to the end. I cant thank this team enough for putting up with my incessant worries. I called this morning a rambling crying mess as my boys neuter was going south and they not only made time for me but was probably the most effective, communicative staff ive been around in a while. From the front staff, to the vet techs, to the vets this was an amazing experience. Thank you so much and we will absolutely be making this our full time location! ❤️❤️
- IRIsela RomeroDec 10, 20255.0Excelente Experiencia
- DVdenise vickDec 5, 20252.0The folks here are nice but everytime I go they try to push treatment on me that I dont feel like my dog needs. I went in bc my dog has an allergy that makes her shew at her tail all the time. They gave her a shot, amd told me that my dog had a lump on her breast but they won't evem test it for concer unless I agree to get her fixed. I wouldn't. Then after giving her this shot every month I noticed my dogs appetite and thrist has gone way up, so the medication has made dog gain 2.5 pounds and now they are saying shear have a thyroid condition. All these things they suggest aren't covered by the care plan they talked me in to on the first visit. They said to cut her food intake in half and when she still gained weight they said do it again. I feel like im starving dog and I know its the medication doing it. Im just done. And really I feel like the shampoo they gave me is helping her not the shot. Im taking her off the shot, amd im done when this health plan expires.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Knightdale offer?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA tests.
What are the operating hours for Banfield Pet Hospital in Knightdale?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals to emergency hospitals or specialty providers. During non-hospital hours, please contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital in Knightdale?
Appointments can be scheduled online via the Banfield website or app, with options for in-room visits, drop-off appointments, and virtual visits if you have an Optimum Wellness Plan.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, and consultations. They are not insurance but offer discounts on treatments. Plans renew automatically every 12 months unless paid in full at enrollment.
Can I get veterinary care online from Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through the Vet Chat™ feature on the Banfield app.
Are there any family-friendly places near Banfield Pet Hospital in Knightdale?
Yes, nearby is Little Gators Learning Center, a child care and day care facility, which can be convenient for families visiting the area.
What dining options are available near Banfield Pet Hospital in Knightdale?
You can find Rudino's Pizza & Grinders nearby, offering pizza and restaurant dining options for a meal before or after your visit.
Where can I get my car washed or maintained near Banfield Pet Hospital?
Autobell Car Wash and Snappy Lube are nearby automotive services where you can get your car washed or serviced conveniently during your visit to Banfield Pet Hospital.
Brand Certified Facts from Banfield Pet Hospital
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