Vetco Total Care Animal Hospital

4.3
330 reviews

About

VeterinarianAnimal HospitalPetco
Visit your Kernersville Vetco Total Care Animal Hospital located at 1080 S Main St. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.

Details

  • Requires appointmentAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingNot available

Location

Vetco Total Care Animal Hospital
1080 S Main St, Kernersville, NC
27284, United States

Hours

Reviews

4.3
318 reviews
5 stars
238
4 stars
26
3 stars
9
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, attentiveness, and ability to make pets feel comfortable during visits.

Communication Issues

Several reviews highlighted problems with communication, including difficulty reaching staff, conflicting information from different veterinarians, and issues with appointment scheduling.

Pricing Concerns

Customers expressed dissatisfaction with pricing transparency, unexpected charges, and the perceived high costs of services.

Mixed Experiences

While many had positive experiences, some customers reported unprofessional behavior from staff and dissatisfaction with the quality of care.

Convenience

The clinic's ability to provide same-day appointments and online scheduling was frequently mentioned as a positive aspect.
  • KD
    Karen Danoski
    Dec 31, 2025
    5.0
    Vet Melissa & her tech were amazing. They got right down on the floor with our nervous pup for her exam.
  • AW
    Angel Woodrum
    Dec 27, 2025
    5.0
    I have never been to a better vet! My regular vet was not able to diagnose a bad infection. So I found Vetco, which was the only place with immediate appointments. The vet tech was SO kind and great with my dog. The vet was also amazing. I was in and out in about 30 minutes, with a diagnosis and meds to help my dog. It is a more pricey place BUT for the immediate appointments and the awesome staff, it is well worth it. I will always take my pets here for sick visits in the future.
  • TM
    Tessa Martinez
    Dec 9, 2025
    5.0
    Brought in my foster cat Rose after finding her malnourished as a stray and since they have great availability I was able to get her seen for vaccines and tests. They suggested doing a full blood work panel to rule out any kidney liver or thyroid issues and turned out she was anemic. Because they want to be thorough they decided to do a recheck for a CBC and she is doing fantastic. They also stay on top of updates and results with either a call or text. Very lovely vet techs and doctors. Also prices are very reasonable and affordable.
  • YN
    Y-Sady Nie
    Dec 4, 2025
    5.0
    Our kitten, Eevee, recently underwent her second check-up and received all necessary vaccinations, during which she remained calm and inquisitive. The staff expressed their pleasure at her healthy growth and development. We have consistently experienced excellent care from the team, and I would highly recommend their services.
  • KK
    Katie
    Nov 26, 2025
    1.0
    This was my choice for a while, but not anymore. My fiancé brought our puppy back for his second round of shots and was 5 minutes late, so they refused service. The policy, as stated online, is 10-15 minutes late, not 5 minutes. The “hospital manager” said that the veterinarian made the 5 minute rule and it “has nothing to do with him”. I’m not sure how someone can set their own rules despite company policy? After mentioning this, they offered to see my puppy, but I refuse to even let them look at one of my pets again. Meanwhile, there was no one else in the location, my 3 month old puppy has an ear infection the day before Thanksgiving when everything closes for the weekend, and the veterinarian refused to even come out of his office and explain his “policy”. Refusing to see my dog for being 5 minutes late, but then arguing for 20 minutes when you could’ve just seen my dog that entire time is insane. This was the second time they acted inconvenienced by my appointment and didn’t show the slightest interest in seeing my pets. I’m not convinced the vets here like animals - and if they do, it definitely doesn’t show.

Frequently Asked Questions About Vetco Total Care Animal Hospital

What services are offered at Vetco Total Care Animal Hospital in Kernersville?

Vetco Total Care Animal Hospital provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and emergency services tailored to your pet's needs.

What are the operating hours for Vetco Total Care Animal Hospital?

The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, with slightly later opening at 8:30 AM on Mondays and Tuesdays, and is closed on Sundays.