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Petco

4.2
(1236 reviews)

Business Details

(704) 925-6015

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Kannapolis. Visit your local Petco at 2231 Roxie St NE for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Kannapolis Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2231 Roxie St NE, Kannapolis, NC
28083, United States

Hours

Reviews

4.2
1,236 reviews
5 stars
743
4 stars
257
3 stars
84
2 stars
45
1 star
107

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Multiple customers reported poor experiences with the grooming staff, citing rough treatment of pets and rude behavior from employees.

Customer Service

There are mixed reviews regarding customer service, with some praising helpful staff while others reported rudeness and lack of assistance.

Store Cleanliness

Several reviews highlighted cleanliness issues, particularly in the grooming area and with animal tanks, indicating a need for better maintenance.

Product Availability

Customers noted a good selection of products, but some expressed frustration over stock issues and misleading information about item availability.
  • BL
    Bobbie Lee
    3 days ago
    1.0
    I never actually read the reviews about this location, but started reading them after my experience . Now I know it’s not me! Our Chihuahua has been going to groomers for 8 years , NEVER with a problem. Today we were in the area and decided to pop in for a nail trim. We noticed the lady ( her name is Amber) dragging him by the neck to take him back in. That was a red flag . You can tell she just didn’t want to be talking care of him. She immediately takes him back out to us saying he was trying to bite her . Umm.. yeah maybe because you were dragging him . He’s less than 10 lbs. Anyway, lesson learned . I would stay away from this “ groomer” . We left and took our “vicious” dog to Home Depot , and basically the entire store came up and petted and loved on him. They say dogs can sense bad , and truly he did. So happy shenever had the chance to touch him. If you read other reviews , many customers have had issues with this groomer. This shows me that management has overlooked it.
  • JJ
    Janice James
    4 days ago
    5.0
    Very satisfied with Petco.
  • LB
    Lisa Baptist
    Feb 19, 2026
    1.0
    I am very disappointed in dissatisfied with Petco. I was told that I needed to get my dog vaccinated for rabies and I did so yesterday made an appointment because they stated that it was 24 hours that I needed in between time of the vaccination and her to be groomed I set the appointment for the next day 24 hours or 25 hours after her appointment for her vaccination after driving 40 minutes to the Petco in Kannapolis, I was told that I had to wait another an additional day to have my dog groomed because it’s not 24 hours. It’s 48 hours which your site clearly says 24 hours which is definitely false advertisement.I will never bring my dog back here again ever I didn’t check any of the stars because I’m giving it to zero😔😡 funny, I had to put at least one star or else it would not post my comment
  • LL
    Larry Lawrence
    Feb 17, 2026
    5.0
    It was nice to have an experience in an business for a change where you get talked to as a human being and not talk at as a consumer.
  • PF
    Panda Fitz
    Jan 25, 2026
    5.0
    The Petco in Kannapolis is so much better than the one in Concord, the shelves are stocked, and I always find what I need. Employee's are always helpful and I often see them caring for the different animals.

Frequently Asked Questions About Petco

Does the Petco Kannapolis location have a vet hospital?

Yes, Petco Kannapolis has a full-service vet hospital.

Does Petco Kannapolis offer vaccinations?

Yes, Petco Kannapolis provides vaccinations.

Brand Certified Facts from Petco

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Certified March 01, 2026Yext Knowledge Graph
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