Business Details
About
Pet StorePet supply storePetco
Visit your Kannapolis Pet Store located at 2231 Roxie Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,238 reviews
5 stars
744
4 stars
257
3 stars
84
2 stars
46
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their helpfulness and friendliness, others, particularly in the grooming department, were reported as rude and unprofessional.
Grooming Issues
Multiple customers expressed dissatisfaction with grooming services, citing long wait times, poor handling of pets, and unsatisfactory results.
Store Cleanliness
Several reviews highlighted concerns about the cleanliness of the store, particularly regarding fish tanks and overall sanitation.
Product Availability
Customers noted a lack of stock on certain items, particularly feeder insects and specific dog foods, leading to frustration.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences with knowledgeable staff and a good selection of products.
- UJU JNJan 4, 20261.0I always come to this petco to purchase food for my chameleon however the one time I didn’t put my number in the system they refused to exchange bad mealworms. Very disappointed but I rather drive the distance for now on a petsmart for the better customer service.
- BSBendy sueDec 28, 20255.0Most of the sales people are super nice, every now and than when you ask a question they kinda give a look like im busy and your disturbing me..But all in all I love this store
- JFJoanna FoleyDec 22, 20252.0Very disappointed in the selection of dog toys.
- ARAlecia RiversDec 20, 20251.0If I could I would give them a negative 1000. It’s ridiculous how long they kept my dog there just to be groomed. He’s a small dog so why is it taking anybody more than 4-6 hours to groom him. Quit overbooking and you wouldn’t run into problems. Simple!
- JJjosh (Jay)Dec 4, 20252.0I go here not very often to get bugs for my bearded dragon. And almost always the bugs are half dead, or rotting. I saw a silk worm container with one worm in it for almost 12 dollars. The bugs are a rip off if im honest since they almost always come mostly dead instead of alive.
Frequently Asked Questions About Petco
Does the Petco Kannapolis location have a vet hospital?
Yes, Petco Kannapolis has a full-service vet hospital.
Does Petco Kannapolis offer vaccinations?
Yes, Petco Kannapolis provides vaccinations.
Does Petco Kannapolis offer curbside pickup?
Yes, curbside pickup is available at Petco Kannapolis. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Kannapolis Petco?
Hamster and guinea pig prices vary by location. Call your Kannapolis Petco at 7049256015 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Kannapolis sell dogs?
No, Kannapolis Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Kannapolis located?
Petco Kannapolis is located at 2231 Roxie St NE, Kannapolis, NC 28083.
What are the operating hours for Petco Kannapolis?
Petco Kannapolis is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Petco Kannapolis have veterinary services?
Yes, Petco Kannapolis has a full-service vet hospital providing various veterinary services including vaccinations.
Can I get my pet vaccinated at Petco Kannapolis?
Yes, Petco Kannapolis offers vaccination services for pets.
Is curbside pickup available at Petco Kannapolis?
Yes, Petco Kannapolis offers curbside pickup for eligible products.
Does Petco Kannapolis sell dogs or cats?
No, Petco Kannapolis does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
What pet training services are available near Petco Kannapolis?
Near Petco Kannapolis, you can access Petco Grooming for pet training services and Petco Dog Training specialized in dog trainer services, all located nearby for convenient pet care.
What stores or services are located near Petco Kannapolis for additional shopping needs?
Nearby Petco Kannapolis, you can find Mattress Firm for furniture, H&R Block for financial services, AT&T stores for mobile needs, and Academy Sports + Outdoors for sports and outdoor gear shopping.
Are there dining options close to Petco Kannapolis?
Yes, dining options near Petco Kannapolis include sweetFrog Premium Frozen Yogurt, Wingstop, Subway, and Little Caesars Pizza, providing various meal choices around your pet care visit.
Does Petco Kannapolis provide online ordering and delivery services?
Yes, Petco Kannapolis offers online ordering through their website and provides same-day delivery for eligible products.