Banfield Pet Hospital® - South Ridge provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Everyone was very nice .
Doctor was was super very happy I am taking my cat there front this point forward.
DB
Danielle Bergdoll
Apr 6, 2026
5.0
There aren’t enough words of thanks to Gwen, Jessica, & Dr. Harkey. A month ago we got a devastating diagnosis and today we had to let our girl go. From the moment we got the diagnosis till her last breath these 3 ladies showed us so much care and compassion. I could never thank yall enough for making a devastating time just a little bit easier. ❤️
AR
Anne Reider
Apr 1, 2026
5.0
My Teddy always is so well taken care.
DE
Donald Eidman
Mar 23, 2026
5.0
I wish to thank the entire staff for the love and care they rendered to my chronically I'll dog. They always take time and explain any procedures in detail. As well explicit aftercare instructions. We know that the procedures are
Of palliative nature, and their efforts are the same as ours. To provide optimal comfort despite the degree of her disease. In these times the Healthcare plans are extremely beneficial
MP
Matthew Pascale
Mar 23, 2026
5.0
My buddy was diagnosed with osteosarcoma and needed his leg amputated. Dr. Dale was up to the task, making sure my pup and I got to have more time together.
Maverick became a bit of a star at this place and the entire staff was friendly and accommodating. I can not thank them enough.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What preventive pet health care services does Banfield Pet Hospital offer?
Banfield Pet Hospital offers preventive care treatments including routine vaccinations, microchipping, dental care, spay/neuter services, parasite control, nutrition advice, and DNA testing to keep your pet healthy throughout all life stages.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals to emergency hospitals or specialty providers if necessary.
Can I get veterinary care online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 through Vet Chat™ available on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It automatically renews annually unless paid in full at enrollment.
How do I pay for an Optimum Wellness Plan at Banfield?
You can spread the cost across 12 monthly payments automatically withdrawn from your bank account or charged to a credit card, or choose to pay in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called when ready, and Optimum Wellness Plans® Virtual Visits for care from home.
What are the operating hours of Banfield Pet Hospital in Kannapolis?
The hospital is open Monday and Saturday from 8:00 AM to 5:00 PM and Tuesday through Friday from 8:00 AM to 6:00 PM. It is closed on Sundays and certain holidays.
Is Banfield Pet Hospital located near other veterinary services?
Yes, it is close to South Ridge Veterinary Hospital and Rocky River Large Animal Veterinary Clinic, providing additional veterinary service options nearby.
Are there any dental service providers near Banfield Pet Hospital?
Yes, nearby dental options include Charlotte Pediatric Dentistry, Smile Kannapolis, South Ridge Pediatric Dentistry, and Riccobene Associates Family Dentistry for your and your pet's oral health needs.
What amenities or services are available near Banfield Pet Hospital for pet owners' convenience?
Nearby, you can find pet-related services like pet supply stores and other veterinary clinics, plus convenient options like hair and beauty salons, restaurants such as Townhouse II, and home improvement stores like Kannapolis Glass & Glazing.
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