Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
The experienced vets at LakeCross Veterinary Hospital in Huntersville offer quality veterinary services with compassion and care. We offer a comprehensive range of veterinary services, including preventive exams and vaccinations, routine exams, surgical procedures and in-house diagnostics.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.8
293 reviews
5 stars
266
4 stars
8
3 stars4
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their kindness, compassion, and attentiveness towards both pets and their owners.
Veterinary Care
Several reviews highlighted the expertise and thoroughness of the veterinarians, particularly Dr. Hyatt and Dr. Kappers, in providing care and addressing concerns.
Pricing Concerns
A number of customers expressed dissatisfaction with the rising costs of services and unexpected charges, leading to frustration and some choosing to seek care elsewhere.
Facility Cleanliness
Some reviews noted issues with cleanliness in the facility, mentioning unsanitary conditions and a lack of maintenance.
Mixed Experiences
While many customers had positive experiences, there were also several negative reviews indicating a decline in service quality and care over time.
- RRRoDec 17, 20255.0Lake Cross Veterinarian Hospital /T4 Paws provided excellent customer service. We were there for the T4 radioactive dye injection.Their staff., Susie, Brittany and Becki were all very knowledgeable and if they didn’t know something they asked. They were patient and didn’t rush you. They made you feel like an important customer. I appreciate every single person I came in touch with. Dr. Kari Hyatt was also great. She called with updates, as well as, her staff. At discharge Dr. Hyatt met with you in person, in the conference room. There she gave me a paper with highlighted information on it. Dr. Hyatt made sure you thoroughly understood everything and said, call anytime if we had questions. I know our fur baby was a little fussy and they took great care of her. She is doing well at one and a half weeks out and I know that she’s picked up a few pounds already. I can tell she feels better. Money well spent.
- DJDanielle JonesNov 6, 20255.0Had to shoutout whoever did this - my cat, named Chicken, had a procedure at LakeCross. When we got home, I noticed her bandage had chickens on it. So thoughtful and funny, made me laugh after a stressful day. Just an example of the little things that make this office great!
- BBBouncing Yellow BalloonOct 16, 20255.0Dr. KERA HEMSTREET opened a practice!!!! I followed her with my 14 year old Boston Terrier from a local practice. The new office is gorgeous (Huntersville location) and the staff is incredible. Dogs stay in room for exam with owners 😃. Practice focuses on whole health and quality of life for pets. If you have been missing Dr. HEMSTREET from your local practice or are looking for a new veterinary practice give them a call!!
- AMAmanda MowbrayOct 13, 20255.0My dog loves the staff and they seem to genuinely love him as well. The office is clean and inviting.
- GCGwen CarrollOct 7, 20255.0I love, love, love Dr Hyatt and the Lakecross team! They really care about all pets and their owners! Highly recommend them!
Frequently Asked Questions About LakeCross Veterinary Hospital
What veterinary services does LakeCross Veterinary Hospital offer?
LakeCross Veterinary Hospital offers preventive exams, vaccinations, routine exams, surgical procedures, and in-house diagnostics with compassionate care.
What are the operating hours of LakeCross Veterinary Hospital?
The hospital is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Where is LakeCross Veterinary Hospital located?
It is located at 106 Parr Drive, Huntersville, NC 28078, USA.
How can I book an appointment at LakeCross Veterinary Hospital?
Appointments can be booked online at https://lakecross.com/site/book-online or by calling +1 704-948-6300.
Does LakeCross Veterinary Hospital have facilities for wheelchair accessibility?
Yes, the hospital has a wheelchair-accessible entrance, parking, and restroom.
What types of pet care categories does LakeCross Veterinary Hospital fall under?
It is categorized as a Pet Vet Care Center, Animal Hospital, Veterinarian, and Veterinary Pharmacy.
Are there pet grooming services near LakeCross Veterinary Hospital?
Yes, T-4-Paws, a nearby business, offers pet grooming and veterinary services, making it convenient for additional pet care needs.
What recreational activities can I find near LakeCross Veterinary Hospital?
Nearby are Rip City Performance & Training with batting cages and entertainment, and Good Gaines Fitness gym for active lifestyle options.
Is there a place nearby for pet supplies after visiting LakeCross Veterinary Hospital?
Yes, Dog Supplies Warehouse is nearby and provides pet store and pet services, ideal for picking up pet essentials.
What other professional services are available close to LakeCross Veterinary Hospital?
Nearby businesses include Dudan Group for financial services, Franchise Genesis for marketing consulting, and The Designery Franchising for event photography.