The experienced vets at LakeCross Veterinary Hospital in Huntersville offer quality veterinary services with compassion and care. We offer a comprehensive range of veterinary services, including preventive exams and vaccinations, routine exams, surgical procedures and in-house diagnostics.
Many customers praised the staff for their kindness, empathy, and genuine love for animals, highlighting the compassionate treatment of pets.
High Costs
Several reviews mentioned concerns about rising prices for services, with some customers feeling that the costs were unjustified compared to the care received.
Inconsistent Experiences
While many customers had positive experiences, others reported dissatisfaction with the quality of care and service, particularly after changes in staff and management.
Cleanliness Issues
Some customers noted cleanliness concerns within the facility, mentioning unsanitary conditions and lack of maintenance.
Accessibility and Responsiveness
Customers appreciated the clinic's ability to accommodate urgent appointments and the responsiveness of the staff in addressing concerns.
DJ
Danielle Jones
Nov 6, 2025
5.0
Had to shoutout whoever did this - my cat, named Chicken, had a procedure at LakeCross. When we got home, I noticed her bandage had chickens on it. So thoughtful and funny, made me laugh after a stressful day. Just an example of the little things that make this office great!
BB
Bouncing Yellow Balloon
Oct 16, 2025
5.0
Dr. KERA HEMSTREET opened a practice!!!! I followed her with my 14 year old Boston Terrier from a local practice. The new office is gorgeous (Huntersville location) and the staff is incredible. Dogs stay in room for exam with owners 😃. Practice focuses on whole health and quality of life for pets. If you have been missing Dr. HEMSTREET from your local practice or are looking for a new veterinary practice give them a call!!
AM
Amanda Mowbray
Oct 13, 2025
5.0
My dog loves the staff and they seem to genuinely love him as well. The office is clean and inviting.
GC
Gwen Carroll
Oct 7, 2025
5.0
I love, love, love Dr Hyatt and the Lakecross team! They really care about all pets and their owners! Highly recommend them!
VK
Vera K
Aug 24, 2025
1.0
This clinic is about business, not animals. I came with medical records showing my cat already diagnosed with asthma. They didn’t even examine her, refused to prescribe an inhaler, and tried to push me into repeating the same expensive tests, antibiotics, and prednisone that had already failed.
I booked a $25 wellness exam they advertised, but they tried to charge me $95 just because my cat is “sick,” even though they did nothing. I left with no help and went to another clinic where my cat finally got proper care.
Don’t be fooled by the high ratings, these are business people, not veterinarians.
Frequently Asked Questions About LakeCross Veterinary Hospital
What veterinary services does LakeCross Veterinary Hospital offer?
LakeCross Veterinary Hospital offers preventive exams, vaccinations, routine exams, surgical procedures, and in-house diagnostics with compassionate care.
What are the operating hours of LakeCross Veterinary Hospital?
The hospital is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Where is LakeCross Veterinary Hospital located?
It is located at 106 Parr Drive, Huntersville, NC 28078, USA.
How can I book an appointment at LakeCross Veterinary Hospital?
Appointments can be booked online at https://lakecross.com/site/book-online or by calling +1 704-948-6300.
Does LakeCross Veterinary Hospital have facilities for wheelchair accessibility?
Yes, the hospital has a wheelchair-accessible entrance, parking, and restroom.
What types of pet care categories does LakeCross Veterinary Hospital fall under?
It is categorized as a Pet Vet Care Center, Animal Hospital, Veterinarian, and Veterinary Pharmacy.
Are there pet grooming services near LakeCross Veterinary Hospital?
Yes, T-4-Paws, a nearby business, offers pet grooming and veterinary services, making it convenient for additional pet care needs.
What recreational activities can I find near LakeCross Veterinary Hospital?
Nearby are Rip City Performance & Training with batting cages and entertainment, and Good Gaines Fitness gym for active lifestyle options.
Is there a place nearby for pet supplies after visiting LakeCross Veterinary Hospital?
Yes, Dog Supplies Warehouse is nearby and provides pet store and pet services, ideal for picking up pet essentials.
What other professional services are available close to LakeCross Veterinary Hospital?
Nearby businesses include Dudan Group for financial services, Franchise Genesis for marketing consulting, and The Designery Franchising for event photography.