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Petco

4.2
(1809 reviews)

Business Details

(828) 322-4590

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Hickory. Visit your local Petco at 2239 US Hwy 70 SE for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Hickory Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2239 US Hwy 70 SE, Hickory, NC
28602-5165, United States

Hours

Reviews

4.2
1,809 reviews
5 stars
1,025
4 stars
395
3 stars
194
2 stars
79
1 star
116

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly in the aquatics and grooming sections.

Product Availability

While some customers found the store well-stocked, others reported issues with low inventory and empty shelves for certain items.

Customer Service Issues

Several reviews highlighted negative experiences with customer service, including rude staff interactions and dissatisfaction with the rewards program.

Animal Care Concerns

There were mixed reviews regarding the care of animals, with some customers expressing concern over the health and treatment of fish and other pets.

Store Cleanliness

Feedback on cleanliness was varied, with some customers noting a clean and organized store, while others reported unsanitary conditions.
  • DH
    Denna Harmon
    Feb 24, 2026
    4.0
    Great petstore with such a different variety. A little pricier than some other stores, but has a great deal more quality food to choose from for dogs. The cat food selection is ok, but not as wide.
  • BG
    bobby greene
    Feb 22, 2026
    5.0
    Fish lady knew her fish
  • RP
    Raya Perry
    Jan 24, 2026
    1.0
    I pulled up to get my snake food before the storm, and I was desperate to get it in case a power outage hit. The storm wasn't expected to hit for another two hours, and the website said they should be open for another three. When we pulled up, an employee made eye contact with us before turning around and bolting in to lock the doors without warning. We didn't realize that was what she did until we went up and the doors wouldn't open. There was no notice on the door or anything.
  • LR
    Laurina Rose
    Jan 16, 2026
    5.0
    I've started coming here more often since they know how to take care of their animals better than PetSmart. I came here to get a betta fish for my son and I since PetSmart's betta fish look neglected or have passed away. Overall, I don't support bettas being in little cups. I wish Petco and PetSmart would both start bringing in tanks for the betta fish and putting the betta fish in 5 gallon tanks each. They would do a lot better if they would actually take proper care of their betta fish and putting them in proper filterd tanks for customers to purchase, especially customers with children who are trying to teach their children responsibility about taking care of animals.
  • BM
    Bill Miller
    Jan 11, 2026
    1.0
    Two and a half years ago, I was talked into signing up for Petco’s paid rewards program at $9.99 per month. I was told I would receive discounts on store purchases. Since then, Petco has quietly debited my bank account every month, totaling over $300. Today, I finally returned to the Hickory, NC store and spent a significant amount of money purchasing parakeets and a bird cage—only to be told the rewards program did NOT apply to the cage. So after years of payments, the “rewards” were essentially worthless when I actually needed them. I contacted Petco customer support to cancel and was shocked to be told that they would continue debiting my account anyway because the program runs through June 26. That is unacceptable. I had no reminders, no meaningful benefits, and no reasonable way to opt out without jumping through hoops. I ultimately had to call my bank and place a stop payment just to prevent further charges. This feels deceptive at best and fraudulent at worst. Charging customers for years for a rewards program that barely applies to anything—and then refusing to stop billing when requested—is not ethical business practice. I will never set foot in another Petco for as long as I live. Buyers beware.

Frequently Asked Questions About Petco

Does the Petco Hickory location have a vet hospital?

No, Petco Hickory does not have a full-service vet hospital.

Does Petco Hickory offer vaccinations?

Yes, Petco Hickory provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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