Petco

4.2
935 reviews

About

Pet StorePet supply store
Visit your Hendersonville Pet Store located at 118 Highlands Square Dr. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
118 Highlands Square Dr, Hendersonville, NC
28792-5852, United States

Hours

Reviews

4.2
931 reviews
5 stars
532
4 stars
215
3 stars
90
2 stars
32
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and knowledgeable assistance.

Store Condition

Feedback indicated issues with cleanliness and maintenance, particularly in the animal care areas, with reports of dirty tanks and neglected animals.

Grooming Experience

While some customers had positive grooming experiences, others reported dissatisfaction with the grooming service, including rudeness and incomplete jobs.

Product Availability

Customers generally found the store well-stocked with pet supplies, although there were complaints about specific items being overpriced or of poor quality.

Mixed Reviews

Overall, experiences varied widely, with some customers expressing strong loyalty and satisfaction, while others reported significant issues that deterred them from returning.
  • JJ
    Jason
    1 day ago
    4.0
    Get pet stuff here
  • RD
    Rosemarie D'Ginto
    2 days ago
    4.0
    They didn't carry Ziwi air dried so I'll have to get it at my normal place but it's all good.
  • CM
    Christine Miller
    Nov 14, 2025
    1.0
    I'm looking for a new vet and was checking the reviews to see if I might bring my fur baby here. There's not a snowballs chance in hell I'll even go in here. I go in and see animal in those conditions there would be hell to pay. I can't believe this company has left this store open abusing and neglecting their animals the way they are. These people should be arrested for the way their treating these animals. Their no better then most animal horders. If you can't take care of the animals and the customers then you close the store COMPLETELY until all the cages and tanks are clean correctly and they all have proper food and water. Then it should be done EVERY DAY before the store opens and tidied up before leaving at night. Morning shift cleans up the animals, night shift cleans the store. AND I MEAN CLEAN!
  • EJ
    Elizabeth Johns
    Nov 11, 2025
    5.0
    Only place my dog seems relaxed as he is losing his sight but is calm here
  • RA
    Robyn Crawford Art
    Oct 31, 2025
    5.0
    Online shopping was easy, was ready for pickup super fast, and the sales person was very upbeat. I had to swap the product out the next day because I picked the wrong item (my fault, not theirs) The whole swap was quick, easy, and very friendly. I was back out in 5 mins.

Frequently Asked Questions About Petco

Does the Petco Hendersonville location have a vet hospital?

No, Petco Hendersonville does not have a full-service vet hospital.

Does Petco Hendersonville offer vaccinations?

Yes, Petco Hendersonville provides vaccinations.