Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Harrisburg provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
322 reviews
5 stars
257
4 stars
24
3 stars
10
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, caring, and attentive to both pets and their owners.
Veterinary Quality
Several reviews highlighted the competence and compassion of the veterinarians, particularly Dr. Ash and Dr. Strong.
Customer Service Issues
Numerous complaints were made about rude front desk staff and poor communication, leading to negative experiences for some customers.
Wellness Plan Concerns
There were significant concerns regarding the wellness plan, with customers feeling misled about its terms and difficulties in cancellation.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding long wait times and perceived lack of care during visits.
- NSnick shaverNov 11, 20251.0Walked in to get my cats broken leg fixed, but apparently this isn’t a real hospital. It took 5 minutes for someone to look at me and then all of the doctors were at lunch. Then they sent us to an emergency vet 20 minutes away and tried to give us their old address from years ago. Do no go here if you need a hospital because this is just a misnamed clinic.
- NSNyx StarkNov 9, 20253.0CLOSED ON 9/9/25 You guys need to communicate properly when you're going to be closed! Turn off appointments at the least 😐. A sign on the door is not proper communication ahead of time !! Luckily my cat seems to be doing fine now, but we chose this location because it had the earliest appointment/open time around us...
- TWTashona WinslowOct 15, 20255.0Efficient, thorough, and Jojo always returns home seeming happy and like he felt loved and cared for.
- JGjohn R. GainesSep 30, 20255.0I'm extremely happy with. The service and care that my pet gets. At Bansfield Pet Hospital. I have nothing but wonderful things to say about the people that work there as well as those. Reminders that I get quite frequently about the care of my pet. I think they are. A wonderful group of people. And I give them much love. And affection.
- JGJewel GivensSep 23, 20255.0This Banfield is the absolute best. Front desk was awesome and so customer focused! Dr.Ash was absolutely amazing! She made my dog feel super safe. I would recommend this location to any pet owners out there. They really take care of you.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Harrisburg offer for pet health?
Banfield Pet Hospital offers a range of services, including preventive care, vaccinations, dental care, spay/neuter, parasite control, nutritional advice, end of life care, microchipping, and DNA testing.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, please contact a local emergency hospital.
What are the operating hours of Banfield Pet Hospital in Harrisburg?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on several holidays including Thanksgiving, Christmas, and New Year's Day.
Can I get veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support via Vet Chat through the Banfield app.
What is an Optimum Wellness Plan at Banfield?
It is a preventive care plan providing annual head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. Wellness plans automatically renew annually and offer discounts on treatments but are not insurance.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or via the Banfield app. They also offer in-room, drop-off, and virtual visits as appointment types.
What nearby dining options can I visit before or after my appointment at Banfield Pet Hospital?
Nearby dining options include Jersey Mike's Subs for sandwiches, East Coast Wings + Grill for American chicken dishes, Marco's Pizza for Italian pizza, ZENSHI Handcrafted Sushi for sushi, and Starbucks for coffee and bakery items.
Are there any fitness or wellness centers near Banfield Pet Hospital?
Yes, there are several nearby including Academy of Martial Arts, 9Round Fitness, and Club Pilates, which offer martial arts, boxing, and pilates classes respectively for active lifestyles.
Where can I find nearby banking and financial services when visiting Banfield Pet Hospital?
Nearby financial services include Truist bank, First National Bank ATM, and Western Union money transfer services, making it convenient to manage your finances when visiting the area.
Does Banfield Pet Hospital Harrisburg have accessible facilities and is it welcoming to all customers?
Yes, the hospital provides wheelchair accessible restrooms and is welcoming to the LGBTQ community. Appointments are required for visits, ensuring personalized care.