Petco

4.3
872 reviews

About

Pet StorePet supply storePetco
Visit your Greenville Pet Store located at 3060 S. Evans Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3060 S Evans St, Greenville, NC
27834, United States

Hours

Reviews

4.3
862 reviews
5 stars
549
4 stars
155
3 stars
63
2 stars
27
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported poor experiences with specific employees.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including poor communication and unsatisfactory results.

Product Availability

Customers appreciated the variety of products available, but some noted issues with stock and pricing discrepancies.

Store Cleanliness

The store was generally reported as clean and well-organized, contributing to a positive shopping experience.

Aquatics Assistance

Multiple customers expressed frustration with the lack of knowledgeable staff in the aquarium section, leading to poor service.
  • KE
    Kathleen Evans
    Dec 22, 2025
    5.0
    PETCO, in Greenville N.C. is my Go-To for everything pet related. The employees are like family, welcoming us warmly, my Bichon, my Kuvasz and me. Always helpful and the grooming salon is the best in town from our experience.
  • RQ
    Russ Quick
    Dec 20, 2025
    4.0
    First time in. Enjoyed the visit
  • JW
    Jane Warren
    Dec 20, 2025
    5.0
    I was greeted by an associate. She was very nice and engaged with my 4 year old daughter. Our dog food was in stock. The cashier was friendly and knowledgeable. Both associate were older ladies. I am sorry I did not get their names. I was also impressed that you hired older folks as they are often overlooked in the workforce.
  • GV
    Guille Villa
    Dec 10, 2025
    1.0
    Hello, I don’t usually write reviews, but I feel it’s necessary to share my recent experience. I took my 3-month-old puppy to Peco for her first haircut. I showed the stylist a picture and clearly explained how I wanted it. However, when I came to pick her up two hours later, the cut was completely different from what I requested. They had shaved her face entirely, and the trim down her back looked uneven and stringy. I paid $125 for a haircut that left my puppy looking awful. Unfortunately, I cannot recommend this place based on my experience.
  • GG
    George G.
    Dec 3, 2025
    1.0
    I just bought 54 dollars worth of things here and was charged 75. Cindy was so rude I left without a receipt. She couldn't answer any questions, and became combative when I asked anything. After paying, the machine said "please remove your card" so I did, and then she told me I removed it too fast, and I said "Nope, the machine said to remove the card." in a calm voice, her response was "Sir, please calm down." I said "Excuse me? I am calm. I haven't even raised my voice." She sat there in silence slowly finishing the transaction. You just lost a returning customer for life due to this interaction. I'll take my money other places. Update: The moment I received the notification of a response to this, I did as requested and called the store. I spoke to a woman who said the GM wasn't available, but would be in the next day. I left my name and phone number. It's been 3 days and I haven't heard back. Does the manager actually wish to resolve this issue, or is the response just online posturing? I'm still awaiting a call back.

Frequently Asked Questions About Petco

Does the Petco Greenville location have a vet hospital?

No, Petco Greenville does not have a full-service vet hospital.

Does Petco Greenville offer vaccinations?

Yes, Petco Greenville provides vaccinations.