Petco

4.3
859 reviews

About

Pet StorePet supply store
Visit your Greenville Pet Store located at 3060 S. Evans Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3060 S Evans St, Greenville, NC
27834, United States

Hours

Reviews

4.3
849 reviews
5 stars
542
4 stars
151
3 stars
63
2 stars
27
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about poor communication and lack of assistance in certain areas, particularly aquatics.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including poor haircuts and lack of accountability from staff regarding grooming mistakes.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over inconsistent stock levels and pricing discrepancies.

Cleanliness and Organization

The store was generally noted for being clean and well-organized, contributing positively to the shopping experience.

Knowledgeable Staff

Many customers recognized the staff's product knowledge, especially in areas like dog training and pet care, although some felt that expertise was lacking in specific departments.
  • KL
    Kevin von der Lippe
    Nov 17, 2025
    5.0
    Very helpful staff.
  • KD
    Kimberly Duresky
    Oct 31, 2025
    5.0
    Very helpful associates
  • MM
    maria martinez
    Oct 19, 2025
    1.0
    I took my Corgi to the grooming service at Petco. Greenville, NC, and it was a terrible experience. They shaved her backside without my permission or even informing me, and when I picked her up, no one explained anything. Before seeing her, I was asked to pay for the service and even left a tip, but it wasn’t until after paying that they brought Gigi out and I saw the result. The job they did looks like a joke — careless and unprofessional. Despite the mistake, no one offered any compensation or solution, and the store took no responsibility. Now I’ll have to wait up to five months for her hair to grow back, which is unacceptable from a service that’s supposed to be professional and trustworthy. I do not recommend this location. Poor communication, zero accountability, and absolutely no empathy.
  • SR
    Shyricka Randolph
    Oct 14, 2025
    5.0
    The trainer was excellent she did very good with Maxx & I definitely would refer her to other doggy parents
  • DA
    Derrick Allen
    Oct 6, 2025
    2.0
    Can never get any help in the aquarium area. Gentleman asked if i needed help to which i said i just needed to look first and would in a second. Then proceeded to disappear for 30 minutes. A girl was also working in the reptile area who kept looking over probably assuming i needed help. Then rung up a few customers and proceeded to walk to the back of the store leaving me un helped. Very unsatisfied with the complete lack of customer service besides originally asking if i needed help just to not receive any. Leaving me walking out on the shrimp and fish i chose

Frequently Asked Questions About Petco

Does the Petco Greenville location have a vet hospital?

No, Petco Greenville does not have a full-service vet hospital.

Does Petco Greenville offer vaccinations?

Yes, Petco Greenville provides vaccinations.