Guilford-Jamestown Veterinary Hospital

Reviews

• OD

  Olivia Grace Davis

  Feb 23, 2026
  1.0
  just wanted to schedule a check up And an overall health exam for my cat and my dog. I made it clear that my cat had asthma and had been working with another Vet but I’ve moved and would like somewhere closer, I got a phone call this morning asking questions and when I let her know that my cat had asthma and I was trying to find a better way to manage it because the inhaler wasn’t working as well as it used to so maybe he Needed a higher dosage of the medicine I was giving him, etc., the lady on the phone sounded like she did Not care To look further into this Or to let the doctor know what I was telling her. Very unfriendly staff. I did cancel my appointment.
• CT

  CeCaOl Tweet

  Feb 5, 2026
  5.0
  The young man that assisted Me today was absolutely kind, patient, and displayed great customer service. Via microchip, He helped Me to find a very sweet puppy home. She, the pup, allowed Me to help her. Others had been trying to catch her for two days or so. But, this very much loved family dog is going home today. Thanks much again young Sir for being the hero for this pup today 🕊️👍🏾☺️.
• JM

  Jamila Mckinnon

  Feb 1, 2026
  1.0
  Poor service! I took my cat here for her first exam and they failed to inform me that she was PREGNANT! My appointment also felt rushed and they barely addressed my concerns. They also shaved a patch of my cars fur off without my knowledge or permission. I didn’t realize she had a bald spot until we got home. Do not go here! Worse vet in NC.
• JT

  John Townsend

  Jan 20, 2026
  1.0
  I highly recommend that you DO NOT take your animal of any kind to this vet. They are extremely unprofessional, money hungry and not kind at all. I took my dog there for a checkup and was told by the vet multiple times that they REQUIRED a rabies vaccine as if my dogs vaccine was out of date in which it wasn’t. So she proceeded to do the vaccine without even checking to see if his current vaccine hadn’t expired in which it wasn’t. Upon going to checkout, I kindly asked the receptionist (which was a nice person) what was the expiration date on the previous vaccine and she responded with the date and that it hadn’t expired yet. I told her what was the point in them giving my dog a vaccine and charging me when it wasn’t due yet. She went and got the owner/manager or whoever from the back and she returned with an extreme attitude as if she knew she had done wrong. Instead of her nicely explaining the situation and communicating with me to make the situation right she raises her voice and says “WELL ITS ON THE BILL SO THATS THAT”. I replied “No that’s not how that works and I need this to be straightened out because that was unprofessional”. She replied “WELL ILL JUST TAKE THAT OFF THE BILL AND MAKE YOUR ACCOUNT INACTIVE AND YOU DONT HAVE TO COME BACK HERE ANYMORE”. I told her that was absolutely fine because I wouldn’t want to be a customer there with that type of customer service anyway. This establishment is definately NOT the place for you or your pet of any kind if you’re looking for Professionalism, Kindness or Positive Customer Service. Go somewhere else.
• VB

  Valerie Bennett

  Jan 16, 2026
  1.0
  I’m writing to share a very concerning experience with my 4-lb teacup Chihuahua. My dog was given a distemper vaccine with Leptospirosis added, as well as an oral Bordetella vaccine. Within about 20 minutes of leaving the clinic, her entire face began to swell severely, which was extremely frightening. Despite her very small size, we were sent home immediately after the vaccination with no observation. When I called another veterinarian I regularly use, I was told that due to her weight and age, multiple vaccines should not have been given at once. The Leptospirosis vaccine, in particular, carries a higher risk of reactions in small dogs, and most veterinarians avoid/ REFUSE giving it to dogs under 10 lbs. When I returned to the clinic upset and concerned, my dog required Benadryl and a steroid injection to stop the reaction. I was also surprised that I was asked to pay again for treatment related to a reaction caused by vaccines administered at the clinic. Thankfully, my dog recovered, but this situation was extremely stressful and, in my opinion, entirely avoidable. I believe better communication, informed consent, and post-vaccine monitoring should be provided and enforced, especially for dogs of such small size. I also felt that both the veterinarian and the vet tech seemed unsure when answering my questions. For example, when I asked whether I should leave my dog for monitoring or take her home, they told me they “couldn’t tell me what to do.” I feel that a professional with their level of training should be able to confidently provide guidance in such situations. I hope this review encourages the clinic to take extra precautions with small dogs and to better inform pet owners of potential risks

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