Guilford-Jamestown Veterinary Hospital

Reviews

• TS

  Ty Smith

  3 days ago
  1.0
  This vet is really after your wallet, constantly trying to sell products and crap. I went here a while ago because I needed a new vet after a break up. The bill was very high, I came in for shots and left with a $550 bill with added services I didn’t ask for. I thought the price was high, but after taking my business elsewhere I haven’t been dealing with the predatory marketing and unwanted services thrown on my bill. Take your pet to guilford college animal hospital instead!
• MH

  Marquis Hedrick

  Nov 16, 2025
  1.0
  We visited this past Thursday, and after thinking it over and worrying about our 3-month-old kitten, I feel genuinely obligated to warn others about this office. First: I told them the kitten I brought in had already completed a full round of antibiotics with *no* improvement. *They* suggested it could be feline herpesvirus, which is a viral infection, yet they still insisted on prescribing a second 14-day round of antibiotics, the same treatment that had already failed. No antiviral options were offered, and when I questioned it, they insisted we could just revisit it in two weeks. It’s now day three after our visit, and the kitten’s eye is so much worse and his breathing is unchanged. If they had acted on the diagnosis they themselves proposed, we’d likely be seeing improvement with his eye. And recommending a follow-up more than 10 days out when this kitten has been sick for over a month??? Second: The pricing structure here is outrageous. The appointment alone is $90, and they tack on a fee for every single thing they can. A typical vet would proactively treat for worms in a kitten with a firm, round belly—an extremely common issue. Instead, they pushed an $80+ stool sample. They suspected mites but refused to treat without yet another paid test. While they finally gave an antibiotic for conjunctivitis without requiring a corneal stain, it felt like I fought tooth and nail for even that. Overall, it’s important to know this vet prioritizes profit at every turn. Yes, I did push them to honor their current $25 new-client appointment offer since we haven’t had any pets there since 2018, which I know pissed them off, but my frustration is not about their reluctance to extend the discount. It’s about a pattern of greed overshadowing patient care. Our dogs haven’t been back for this exact reason, and after this experience, our new kitten will be going elsewhere for future care. Just hoping that if we do attend the follow up, that there is a shift because I’ve already dropped $221 (that’s without the $80 stool testing), I will need to refill the antibiotic in order to do the prescribed 14-days (which at their office is another $55 — when it’s $30 elsewhere), I will need to pay for a follow up appointment, and Lord knows, this likely is viral which will lead to additional tests and medication. Not to mention, I will still need to get him a deworming treatment, possible mite treatment and other common “new kitten” procedures elsewhere. It’s just ridiculous.
• CH

  Caleb Hedrick

  Nov 13, 2025
  1.0
  We’ve probably given this office more chances than it deserves. It’s been years since we’ve been here (now I remember why) and recently had to bring our new cat in because the vet local to us isn’t accepting new patients. Dishonest. Uncaring. Overpriced.
• TW

  Tressa Worrell

  Sep 21, 2025
  5.0
  I was there Saturday 9/20/25, an annual preventive visit for one of my cats. This has been my favorite vet to take my pets for any reason & they still are. They are extremely friendly and helpful. They have helped me through the most difficult times to the happiest of times. I want to especially note that over 2 years ago when my then current vet would not see my very sick cat, I called here and they said bring her now. They saved her life and spent so much time with her and called daily afterwards to check on her. They have my business for life. That was priceless.
• NS

  Natalie Smith

  Sep 20, 2025
  1.0
  Terrible service now. Loved them when I started going more than a decade ago. A few years ago I left after several bad experiences. One where they gave all the vaccines for boarding but one and when my boarding place noticed one was missing I called and they wouldn’t accommodate to get it updated. Why would I do all vaccines but one? Another where I had a rescue special needs dog where the vet, Dr. Barker, yelled at me because the dog barked during the appointment and told me I was a horrible owner. I had previously, on numerous occasions, dropped the dog off while I waited outside because she was protective of me and anxiety was better if I wasn’t present. They refused to let me just drop off my dog when I said that’s what she needed and they said I needed to be in there. Then when the dog barked I got yelled at and lectured. I switched vets. And that vet I switched to showed compassion and patience treating my dog, who grew to like my vet.

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