Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Greensboro South provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
307 reviews
5 stars
226
4 stars
25
3 stars
10
2 stars
12
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the caring and compassionate staff, highlighting their dedication to pet well-being.
Communication Issues
Several reviews mentioned poor communication, particularly regarding treatment plans and pricing, leading to customer dissatisfaction.
Sales Pressure
Multiple customers felt pressured to purchase wellness plans and additional services, detracting from the overall care experience.
Mixed Experiences
While some customers had positive experiences with the vets, others reported negative interactions, particularly with front desk staff.
Pricing Concerns
Customers expressed frustration over unexpected charges and perceived lack of transparency in pricing.
- JBJenell Bravener5 days ago5.0We brought our Kitten in willow and the team couldn’t have been more welcoming and caring , we really felt our pet would be safe and well cared for while being treated at there banfield 💕
- BBBVICTORIADec 3, 20252.0Took my new puppy here for his first exam, don't think we will ever be back. They focused more on selling me a plan more than my puppy. That's all they talked about was SELLING ME a PLAN!! Yes we will definitely be going somewhere else where I won't feel like a dollar sign and someone that actually cares about my pet's well being.
- CSChase SutherlandNov 27, 20255.0the vets are great. They explain everything in an easy to understand method, and are very honest and open with their pricing. Highly recommended
- JBJessie BransonOct 20, 20255.0Had to get a last minute appointment for my dog as an alternative to expensive emergency care. They were compassionate and checked with me by phone several times to update with treatment options. My dog was not as sick as I thought so it was a relief to have her quickly cared for and not have to pay emergency vet prices.
- RKRobert KellyOct 19, 20255.0The care is cat has received here and as per parents had been wonderful. They have gotten to know Duffy and ready him well and take time to explain whatever we need to do to ensure his care is what it needs to be.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, you can call during hospital hours for urgent care advice and referrals. For after-hours emergencies, please contact your local emergency hospital.
Can I receive veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans® can get remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield provide?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan at Banfield?
The plan includes annual head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. Wellness plans automatically renew annually unless paid in full at enrollment.
How can I pay for my pet's Optimum Wellness Plan at Banfield?
Payments can be spread over 12 months via automatic withdrawals from bank accounts or credit cards. You may also choose to pay in full upfront.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called when ready, and virtual visits through Optimum Wellness Plans®.
What are Banfield Pet Hospital's hours of operation?
Open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or app, using the provided scheduling links.
What nearby healthcare providers can I find near Banfield Pet Hospital in Greensboro?
Nearby healthcare providers include Regional Physicians Primary Care and Atrium Health Wake Forest Baptist Family Medicine, which may be useful for families seeking primary care services close to your visit.
Are there dining options close to Banfield Pet Hospital in Greensboro?
Yes, nearby dining options include Blue Rock Pizza & Tap, Poblano's Mexican Restaurant - Adams Farm Location, Apple China Asian Fusion Restaurant, and Starbucks coffee shop for a quick drink or snack.
What other services and shops are located near Banfield Pet Hospital that I might visit during my trip?
Nearby you can find Harris Teeter Fuel Center for groceries and fuel, Leon's Adams Farm and Leon's Salon for hair care, and Kay Kay's World for clothing, providing convenient shopping and self-care options around your veterinary visit.