Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Greensboro East provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.4
259 reviews
5 stars
182
4 stars
37
3 stars
16
2 stars
7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their friendliness, compassion, and dedication to pet care.
Service Quality
Overall, customers reported high satisfaction with the quality of veterinary services provided, including emergency care.
Customer Service
While many reviews highlighted excellent customer service, some customers experienced issues with front desk staff and appointment handling.
Pricing Concerns
Several customers expressed concerns about pricing, noting that services can be expensive and some felt pressured into unnecessary treatments.
Mixed Experiences
There were a few negative experiences reported, particularly regarding staff attitudes and communication, leading some customers to seek care elsewhere.
- KHKyla HoltonDec 16, 20255.0I had to get my cats leg amputated and that process was super stressful but they really did a great job with the care and attention he needed. I would definitely go back.
- SPSuEllen PulliamDec 11, 20255.0I love my Banfield!! This team is so lively and friendly!! They know my pup by name and takes great care of him!!! He enjoys getting his treats when he gets home.
- JMJessica MDec 9, 20255.0Very happy with the service and staff at this pet hospital. Recommend this place for all your fur babies.
- RDRetina DingleNov 21, 20255.0Love the staff and doctors took good care of my dogs
- MCMichelle CovingtonNov 18, 20255.0My dogs are very happy once the cone from here for their annual visit and shots. I’m very satisfied with the service and results 👍🏽👍🏽🥰🥰
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Greensboro East?
Our hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 17:00 PM. We are closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours you can call us for urgent care advice and referrals. Outside of those hours, please contact your local emergency hospital.
What preventive pet health care services are offered at Banfield Pet Hospital?
We offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy throughout all life stages.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more, designed for comprehensive preventive care.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through our website or use the Banfield app available on iOS and Android for convenient scheduling.
Does Banfield offer virtual veterinary care options?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support via Vet Chat™ on the Banfield app, and virtual visits are available for wellness plans.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required to ensure quality care and manage patient flow efficiently.
What nearby pet-related services are available around Banfield Pet Hospital?
Nearby pet services include PetSmart Grooming and PetSmart store, where you can find grooming and retail supplies for your pet before or after your veterinary visit.
What dining options are available near Banfield Pet Hospital?
Nearby dining options include Starbucks for coffee, ZENSHI Handcrafted Sushi for sushi lovers, Steak 'n Shake and City Barbeque for hearty meals, perfect for a visit before or after your appointment.
Are there convenient banking and ATM services near Banfield Pet Hospital?
Yes, nearby you’ll find several ATMs including LibertyX Bitcoin ATM, First National Bank ATM, Bank of America ATM, and financial services like Western Union to assist with your banking needs.