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Petco

4.3
(1486 reviews)

Business Details

(704) 861-8549

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Gastonia. Visit your local Petco at 2280 E Franklin Blvd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Gastonia Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2280 E Franklin Blvd, Gastonia, NC
28054, United States

Hours

Reviews

4.3
1,486 reviews
5 stars
909
4 stars
300
3 stars
131
2 stars
45
1 star
101

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some found them friendly and helpful, others reported rudeness and lack of assistance.

Grooming Services

Grooming services received positive feedback for quality, but there were also complaints about poor communication and unsatisfactory results.

Product Availability

Customers frequently noted issues with stock levels, often finding items out of stock or experiencing discrepancies between online and in-store availability.

Pricing Concerns

Many customers expressed dissatisfaction with high prices and perceived value, leading to frustration over affordability.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
  • SS
    southernfryedyankee
    3 days ago
    4.0
    Its a mainstream pet store. No more, no less
  • BM
    Brittany Mackey
    4 days ago
    1.0
    I have been taking my dog here to get groomed for the past 2 years but after the encounter I had with Ashley last Saturday, I will NEVER return. I walked in to check-in for my 2:45 pm appointment and I was immediately met with nothing but attitude by Ashley. She was very rude and she made me feel like I was a bother to even be there. I’ve never in my life felt so blatantly unwelcome from a place I was trying to spend money. I do not know if she was having a “bad day” but that is not how you treat customers. I ended up leaving with my dog but not before letting Ms. Ashley know I thought she was extremely rude and also not before speaking with her manager letting her know how she treated me. After reading some of the reviews on here I am actually so glad I left because 4 months ago there is a review where a customer saw a person named Ashley yanking on a small dog behind the salon windows. It is sad to see that she is still there and I was about to leave my 12 year old dachshund in her care. DO BETTER!
  • DF
    Dennis Francis
    5 days ago
    5.0
    Pet groomers are real good!
  • CL
    Christine Lanier
    6 days ago
    2.0
    The store itself is okay, but there is a poor little bearded dragon that has something wrong with its eye. It can't even open it, if you are gonna sell reptiles to people then make sure they are okay and take better care of them. It hurt my heart so much to see, if I could have got the poor baby dragon I would have just to take it to a vet before it got worse. Please take better care of the reptiles in your store it is sad that the poor dragon has to suffer just for money!
  • AD
    Amy Deaver
    Jan 18, 2026
    3.0
    I’ve been to 2 events (Halloween event and birthday bash). Both were very disappointing and unorganized. At the Halloween event, my fur baby got a goat milk pup cup that she didn’t finish and no other booths were set up. At the birthday bash, she got a paw print card and that was it. Very disappointed for the money I spend at the store and drive.

Frequently Asked Questions About Petco

Does the Petco Gastonia location have a vet hospital?

No, Petco Gastonia does not have a full-service vet hospital.

Does Petco Gastonia offer vaccinations?

Yes, Petco Gastonia provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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