Business Details
About
Pet StorePet supply store
Visit your Gastonia Pet Store located at 2280 East Franklin Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,452 reviews
5 stars
885
4 stars
299
3 stars
129
2 stars
43
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for rudeness and lack of assistance.
Product Availability
Customers frequently mention issues with stock levels, noting that the store is often out of essential items.
Grooming Services
Grooming experiences vary widely; some customers are very satisfied with the results, while others report poor communication and unsatisfactory outcomes.
Pricing Concerns
Many reviews highlight dissatisfaction with pricing, describing the store as expensive and noting discrepancies between in-store and online prices.
Store Cleanliness
There are complaints regarding the cleanliness of tanks and overall store conditions, with some customers expressing concern for the animals' living environments.
- CHCarl Hedgepath2Nov 10, 20254.0Prices high, decent clean tanks, staff to help
- MAMichael AverillNov 8, 20255.0Very Helpful, friendly employees. Petsmart lost our Buisness permanently due to an extremely rude Vet that didn't know how to deal with our orange Cat.
- AHA HNov 6, 20255.0The manager at this location is so knowledgeable and helpful. The store is always clean and well stocked.
- IKizabel koendersOct 19, 20251.0Horrible customer service!! The woman with the blue green hair is extremely rude and talks down to you. I have had several bad experiences with her she is just extremely rude for no apparent reason at all. Won’t be coming back.
- ZEZack ElliottOct 12, 20253.0I mainly go there for my aquarium supplies since the other big chain store down the highway seems to have gone downhill in my opinion with the live fish selection and knowledge. The employees are always friendly and I used to be a regular however the only issue I have is “Walkers” aka loss prevention. Granted I understand why stores have them but please be more discreet. I spotted the “employee” the second I got out of my truck. They followed me into the store and track me throughout my experience in the store acting like a customer. This individual followed me for over an hour throughout the store and kept watching me. I spend quite some time watching the fish to ensure they are as healthy as possible before I make a purchase. During this time the “associate” measured the same tank with a tape measure 4 times and never spoke to me when I spoke to them. After I purchased what I wanted the “customer” walked out in front of me and sat in their vehicle and never left. Please understand I am a honest person but please focus attention where it is needed as in the treat bar up front with no employees at the registers and not focusing on a person that is looking for an aquarium and supplies. I do not have the energy to try and steal a 75 gallon aquarium and a canister filter. I literally needed a flat cart to take my items to my vehicle after waiting for someone to come to the register to ring me up. Chock it up to a rookie loss prevention employee but that was awkward and annoying however I did wave at the associate as I left with a truck bed full of purchased items. Petco please don’t make it so obvious and awkward for customers.
Frequently Asked Questions About Petco
Does the Petco Gastonia location have a vet hospital?
No, Petco Gastonia does not have a full-service vet hospital.
Does Petco Gastonia offer vaccinations?
Yes, Petco Gastonia provides vaccinations.
Does Petco Gastonia offer curbside pickup?
Yes, curbside pickup is available at Petco Gastonia. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Gastonia Petco?
Hamster and guinea pig prices vary by location. Call your Gastonia Petco at 7048618549 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Gastonia sell dogs?
No, Gastonia Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Gastonia located?
Petco Gastonia is located at 2280 E Franklin Blvd, Gastonia, NC 28054.
What are the operating hours of Petco Gastonia?
Petco Gastonia is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Gastonia offer pet vaccinations?
Yes, Petco Gastonia provides vaccination services for pets.
Does Petco Gastonia have a full-service veterinary hospital?
No, Petco Gastonia does not have a full-service veterinary hospital.
Can I use curbside pickup at Petco Gastonia?
Yes, curbside pickup is available at Petco Gastonia for eligible products.
Does Petco Gastonia sell dogs or cats?
No, Petco Gastonia does not sell dogs or cats, but they partner with local animal welfare organizations to facilitate pet adoptions through the Petco Love program.
How can I book grooming services at Petco Gastonia?
You can book grooming services online via the reservation link provided by Petco for the Gastonia location.
What payment methods are accepted at Petco Gastonia?
Petco Gastonia accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Which nearby places could I visit before or after shopping at Petco Gastonia?
Nearby places include Krispy Kreme for donuts, Handel's Ice Cream for desserts, and Tijuana Flats for tacos, perfect for grabbing a bite around your pet store visit.
Are there any nearby veterinary services close to Petco Gastonia?
Yes, the Vetco Vaccination Clinic is nearby and can complement Petco's vaccination services with veterinary care.
What other pet-related services are available near Petco Gastonia?
There is another Petco location nearby offering pet grooming services, which might be convenient for additional pet care needs.