Brand Certified
Banfield Pet Hospital
4.2(231 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
1725 Aversboro Rd, Garner, NC
27529, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(919) 773-8460
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Garner provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
231 reviews
5 stars
159
4 stars
23
3 stars
9
2 stars
8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Veterinary Care
Many customers praised the veterinarians for their compassion, thoroughness, and quality of care for their pets.
Customer Service
While some reviews highlighted friendly and helpful staff, others reported issues with rude front desk personnel and poor communication.
Medication Availability
Several customers expressed frustration with delays in medication refills and availability, impacting their pets' health.
Facility Experience
Customers appreciated the cleanliness and organization of the facility, though some noted long wait times and inefficiencies during check-in.
Emotional Support
The staff was commended for their sensitivity and support during difficult times, such as euthanasia and loss of pets.
- DMD MFeb 14, 20263.0The vets are great. I'm happy with how they care for my aging pup. Unfortunately, I've had several experiences when I call for my pet's medication, and then I'm told that they are out or it's not ready. I call 3-5 days ahead so that there's plenty of time to fill it or order it so my dog doesn't run out. I also have to drive 40 minutes to pick it up. I would like for the meds to be available when I'm told that they are.
- KSKevin StorjohannFeb 13, 20265.0Thank you for being so amazing.
- LBLeah BrittJan 21, 20265.0Banfield Vet is the best. The staff is courteous and takes great care of my pet. We love Dr Pridgeon. He is thorough and welcomes questions. He explains every detail of the visit and results of any tests that were done. He offers suggestions and has great concern for my cat. Yippee Banfield!!
- JJJames “Reverend J” JonesOct 2, 20255.0The team at Aversboro location is awesome and very concerned with your pets health
- AEAlex EppsSep 29, 20255.0We loved Dr. Taylor and now we love Dr. Steiner for all five of our pets! Dr. Steiner and team are compassionate, responsive, helpful and professional. My fur baby is a new baby thanks to them! Truly grateful!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of services does Banfield Pet Hospital in Garner offer?
Banfield Pet Hospital provides preventive care, vaccinations, dental care, microchipping, parasite control, nutrition advice, spay/neuter, DNA testing and end of life care for pets.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care but offers urgent care advice during hospital hours and referrals to emergency hospitals as needed.
Are there options for virtual veterinary care at Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support through Vet Chat™ available 24/7 on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care such as exams, vaccines, early screening diagnostics, nutrition consultations, dental care and more, with discounts on treatments for abnormal conditions.
How can I schedule an appointment at Banfield Pet Hospital in Garner?
You can schedule an appointment online via the Banfield website or the Banfield mobile app available for iOS and Android devices.
What are the business hours of Banfield Pet Hospital in Garner?
Banfield Pet Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturdays from 7:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Is Banfield Pet Hospital accessible for people with disabilities?
Yes, the hospital has wheelchair-accessible restrooms and welcomes all customers including those from the LGBTQ community.
What nearby medical clinics are close to Banfield Pet Hospital in Garner for additional health services?
Nearby clinics include MinuteClinic at CVS and Avance Primary Care, which can assist with family health needs while you are in the area.
Are there nearby grocery stores and recreational facilities around Banfield Pet Hospital in Garner?
Yes, ALDI USA and Lowes Foods supermarkets are nearby, as well as the Garner Swim and Recreation Club and Planet Fitness for fitness and leisure activities.
Is there convenient access to pharmacies near Banfield Pet Hospital in Garner?
Yes, CVS Pharmacy and WSP Garner Primary Care are nearby for medical and pharmaceutical needs, which might be useful for pet owners and their families.
Brand Certified Facts from Banfield Pet Hospital
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