Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Fayetteville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Banfield Pet Hospital - OPENING SOON!
552 N McPherson Church Rd, Fayetteville, NC
28303, United States
Hours
Reviews
4.0
270 reviews
5 stars
175
4 stars
25
3 stars
11
2 stars
9
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unprofessional behavior from staff, particularly at the front desk.
Care Quality
There are mixed reviews on the quality of care provided, with some customers expressing dissatisfaction with misdiagnoses and inadequate treatment.
Appointment Issues
Numerous complaints about scheduling difficulties, including canceled appointments and long wait times.
Wellness Plan Concerns
Customers expressed frustration with the wellness plan, citing unexpected charges and lack of transparency regarding its benefits.
Staff Friendliness
Despite negative experiences, some customers praised the friendliness and care shown by certain staff members.
- KTKayah ThomasDec 30, 20251.0I came in for my dogs to get a dental cleaning. The nurse I had was very rude and condescending. Talked to me like I was dumb, when I kindly asked a question from her. Her name was Leah.
- JCjason coleDec 15, 20251.0This place is trash. Rude people
- NRNalasha RocaDec 9, 20251.0They've been canceling appointments since November 23rd, and when they finally see my cat, they do nothing. My cat is in a lot of pain and was there from 8:00 a.m. until 4:30 p.m., and they didn't give him anything for the pain. I've had to go to the emergency room several times and pay much more, even though I pay for the wellness plan and And I've been a customer for 12 years, it's not the same as before.
- RKRobin KingDec 5, 20255.0They are very good with all animals, even my 185lbs great dane "Ony"
- LOLeonel OsorioNov 14, 20251.0Had scheduled an appointment online only to get told once I got there that there was no available appointment so I had to reschedule. Dropped off my cat for an exam and had rabies paperwork that I had given them. Once I came back my cat was shaking and I was being charged for a rabies shot that was not needed. Had resolved the payment issue but they did god knows what in the back probably scrambling to find out what went wrong in what felt like forever as I stand there comforting my boy from the stress of the shot. You would also think that they would offer an explanation on the exam findings, but no explanation was given. Thought I'd give them another chance and had my wife schedule an exam for another cat. It had been over a couple of days and she goes in today just to get told they will reschedule her for Monday. 1/5 star for service but 5/5 for wasting our time.
Frequently Asked Questions About Banfield Pet Hospital - OPENING SOON!
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
What types of pet health care services does Banfield Pet Hospital in Fayetteville offer?
Banfield Pet Hospital in Fayetteville offers a range of services including routine vaccinations, microchipping, dental and surgical care, coat and skin treatments, comprehensive exams, and more.
What are the operating hours of Banfield Pet Hospital in Fayetteville?
The hospital is open Monday to Thursday from 7:00 AM to 6:00 PM, Friday and Saturday from 7:00 AM to 5:00 PM, and Sunday from 8:00 AM to 3:00 PM.
Does Banfield Pet Hospital accept new patients in Fayetteville?
Yes, Banfield Pet Hospital in Fayetteville is currently accepting new patients.
How can I schedule an appointment at Banfield Pet Hospital in Fayetteville?
You can schedule an appointment online via their reservation URL available on their website or by calling their main phone number.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals. Outside these hours, please contact your local emergency hospital.
Are appointments required to visit Banfield Pet Hospital in Fayetteville?
Yes, appointments are required to visit Banfield Pet Hospital.
Is Banfield Pet Hospital accessible for individuals with disabilities?
Yes, the hospital has wheelchair accessible restrooms and is committed to accessibility.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital in Fayetteville?
Nearby places include GameStop for video games and toys, Cycle Gear for motorcycle and bicycle gear, and Krispy Kreme for donuts.
Where can I find financial services near Banfield Pet Hospital in Fayetteville?
You can find several ATMs nearby including USAA ATM and LibertyX Bitcoin ATM, as well as Western Union for money transfer services.
Are there dining options close to Banfield Pet Hospital in Fayetteville?
Yes, nearby dining options include Waffle House for breakfast and brunch and Hooters of Fayetteville for sports bar and chicken wings.