Banfield Pet Hospital - OPENING SOON!

4.0
267 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Fayetteville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital - OPENING SOON!
552 N McPherson Church Rd, Fayetteville, NC
28303, United States

Hours

Reviews

4.0
265 reviews
5 stars
172
4 stars
25
3 stars
11
2 stars
9
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their friendly and caring attitude towards pets, noting that they treat animals as their own.

Service Issues

Numerous reviews highlighted problems with scheduling, long wait times, and poor communication, leading to frustration among pet owners.

Cost Concerns

Several customers expressed dissatisfaction with the pricing, feeling that services were overpriced and that the wellness plan was not worth the cost.

Mixed Veterinary Experiences

While some customers reported positive experiences with veterinary care, others felt their pets were not given adequate attention or proper diagnoses.

Facility Cleanliness

Feedback indicated concerns about the cleanliness of the facility, with some customers describing it as cluttered and unkempt.
  • DH
    Dawn Ha
    5 days ago
    5.0
    I have taken my rescue boxer to Banfield since we got him 9 years ago. I now bring him and my cat to this location. They are always busy, but they are still attentive and caring. I’ve never had a bad experience and I feel good leaving them there for services and procedures. They take great care of my beloved pets.
  • LO
    Leonel Osorio
    Nov 14, 2025
    1.0
    Had scheduled an appointment online only to get told once I got there that there was no available appointment so I had to reschedule. Dropped off my cat for an exam and had rabies paperwork that I had given them. Once I came back my cat was shaking and I was being charged for a rabies shot that was not needed. Had resolved the payment issue but they did god knows what in the back probably scrambling to find out what went wrong in what felt like forever as I stand there comforting my boy from the stress of the shot. You would also think that they would offer an explanation on the exam findings, but no explanation was given. Thought I'd give them another chance and had my wife schedule an exam for another cat. It had been over a couple of days and she goes in today just to get told they will reschedule her for Monday. 1/5 star for service but 5/5 for wasting our time.
  • MR
    Miriam Rivera
    Oct 22, 2025
    5.0
    My puppy was taken great care of.
  • WJ
    William Chatman, Jr
    Sep 16, 2025
    5.0
    Professional care and service.
  • TL
    tara lee
    Sep 15, 2025
    5.0
    Love the girls at the front desk and getting my dog's nails cut was no time wait

Frequently Asked Questions About Banfield Pet Hospital - OPENING SOON!

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

What types of pet health care services does Banfield Pet Hospital in Fayetteville offer?

Banfield Pet Hospital in Fayetteville offers a range of services including routine vaccinations, microchipping, dental and surgical care, coat and skin treatments, comprehensive exams, and more.