Business Details
About
VeterinarianAnimal Hospital
Visit your Durham Southpoint Vetco Total Care Animal Hospital located at 8200 Renaissance Pkwy. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
8200 Renaissance Pkwy, Durham, NC
27713, United States
Hours
Reviews
4.6
392 reviews
5 stars
343
4 stars
10
3 stars
8
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, professionalism, and attentiveness to both pets and their owners.
Appointment Issues
Several reviews highlighted problems with appointment scheduling, including double bookings and last-minute cancellations.
Mixed Experiences
While many customers reported positive experiences, there were notable complaints about rude staff and misdiagnoses, leading to a lack of trust.
Pricing Concerns
Some customers expressed dissatisfaction with pricing transparency and felt that certain charges were excessive or unjustified.
Communication Problems
Customers frequently mentioned issues with communication, including difficulties in reaching the clinic and receiving timely updates about their pets.
- RGRonal sequera gonzalez3 days ago5.0Excelente servicio muy amables muy profesionales hablan español y precios asequible muchas gracias al doctor Rabain y a luis por la atención. 100% recomendados
- VSVictoria SwepsonNov 14, 20255.0Ms. Merrari and Michael were super nice and Dr. Way was extremely helpful in my examination for my male cat! The entire staff was phenomenal!
- AAAshanti AndrewsNov 5, 20255.0I love the way they take care of my girl! Dr. Way is amazing. Love love love the staff Luis R and Michael G. Very informative and no stress when caring for my puppy.
- NRnapstiblook rNov 3, 20255.0Great experience. Micheal was very helpful and they gave great advice and expertise. Entire experience was great, despite being busy service was very fast.
- KHKaren HuffmanOct 30, 20251.0I set an appointment for my dog to get a skin infection treated for 5:30. They wanted me to move it to 4:30. I couldn’t because I work until 4. They told me to get here as soon as I could and 5:15 was the latest I could get there. I have the text message that said 5:15 would be the latest they could see me. I moved heaven and earth to get there and they would not see me. I arrived at 5:12 for a 5:30 appointment. I set the appointment online and I was clear that she needed to be seen for a skin infection. The attendant was rude as well. Save your time and sanity.
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Durham Southpoint provide?
Vetco Total Care Animal Hospital offers comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and emergency services.
Where is Vetco Total Care Animal Hospital located?
It is located at 8200 Renaissance Pkwy, Ste 1012, Durham, NC 27713, US.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Do I need to make an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required to visit the hospital.
Does Vetco Total Care Animal Hospital have wheelchair accessible facilities?
Yes, the hospital has wheelchair accessible entrances and restrooms but does not have wheelchair accessible seating.
How can I book an appointment at Vetco Total Care Animal Hospital?
You can book an appointment online via their booking page at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=2719 or through the Petco app.
Are there any pet grooming services near Vetco Total Care Animal Hospital?
Yes, nearby you can find Petco - Drham-Renaissance and Petco which offer pet grooming services.
What other pet-related services are available close to Vetco Total Care Animal Hospital?
Nearby pet-related services include Vetco Vaccination Clinic and VETCO Vaccination Clinic at PETCO, providing vaccinations and other pet care services.
Which nearby places can I visit for a haircut or beauty services around Vetco Total Care Animal Hospital?
You can visit SportClips Haircuts, Sport Clips Haircuts of Renaissance Village-Durham, US Nails & Spa, US Nailspa, and Sally Beauty for hair and beauty services near the hospital.
What dining options are available near Vetco Total Care Animal Hospital?
Nearby dining includes Rise Biscuits & Donuts, Rise Southern Biscuits & Righteous Chicken, Momoyama sushi restaurant, Bruster's Real Ice Cream, Penn Station East Coast Subs, and Starbucks.