Brand Certified
Banfield Pet Hospital
3.9(220 reviews)
Certified by Banfield Pet Hospital • Apr 19, 2026
Business Details
1720 North Pointe Dr, Durham, NC
27705, United States
Certified by Banfield Pet Hospital • Apr 19, 2026
(919) 620-8142
Certified by Banfield Pet Hospital • Apr 19, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Apr 19, 2026
About
Certified by Banfield Pet Hospital • Apr 19, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Durham North provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Apr 19, 2026
Hours
Certified by Banfield Pet Hospital • Apr 19, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday10:00 AM - 5:00 PM
Reviews
3.9
220 reviews
5 stars
129
4 stars
26
3 stars
16
2 stars
13
1 star
36
- GRGloria Ragland4 days ago5.0Love the smooth check-in. Love the full checkup explained including any concerns.
- RLRachel LilyMar 23, 20265.0We used to take our animals to a different branch. We couldn't get in there so had a quicker appointment here 2 years ago and we stayed with this branch. They let you go in the exam room with your animals like pre-covid. The staff is very friendly, and treats our dogs with great care and empathy. I'd give 6 stars if I could.
- MGMary GreeneJan 8, 20261.0Rude cashier, poor Customer Service at Banfield front desk. The vet and vet tech were wonderful, though..
- CBChristina BreuerDec 3, 20254.0Took care of spaying my puppy
- TFTina FeigalJun 6, 20185.0I've seen such incredible love and care for the animals in this clinic by all the staff. It's a place where you can tell everyone is giving their all. Dr. Reeves is thorough, knowledgable, and extremely caring. i'd recommend her to anyone who wants excellent care for their pet.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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