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Country Lane Animal Hospital

4.6
(243 reviews)

Business Details

9019 Carolina Boulevard, Clyde, NC
28721, United States
(828) 627-9100
http://www.clanimalhosp.com/

About

Animal Hospital
Welcome to our mixed animal veterinary practice! We are a non-corporate, family-owned business dedicated to providing high-quality veterinary care for your furry family members. Our team of experienced veterinarians and staff are passionate about animals and treat each pet as if they were our own. We offer a range of services for both small and large animals, including routine check-ups, surgery, and emergency care. At our practice, we pride ourselves on building strong relationships with our clients and their pets to ensure they receive the best possible care. Thank you for choosing us as your trusted veterinary provider

Location

Country Lane Animal Hospital
9019 Carolina Boulevard, Clyde, NC
28721, United States

Hours

Reviews

4.6
243 reviews
5 stars
202
4 stars
15
3 stars
5
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, compassion, and dedication to their pets.

Communication Issues

Several reviews highlighted poor communication, including unreturned calls and dismissive behavior from front desk staff.

Pricing Concerns

Customers expressed dissatisfaction with high prices and unexpected charges, leading to perceptions of the clinic prioritizing profit over care.

Mixed Experiences

While some customers had positive experiences with thorough care and knowledgeable vets, others reported negative experiences, including perceived negligence and lack of empathy.
  • TG
    Tom Gardner
    Sep 18, 2025
    5.0
    I don’t normally write reviews, but I feel Country Lane truly deserves it. Even though they’ve been short staffed lately, the entire staff has gone above and beyond. They’re always willing to help, patient, and incredibly supportive. Dr.David has personally called several times, not only to review test results but also just to check in on our fur babies. The care we’ve received over the last few months has been outstanding, and we’re so grateful for their dedication.
  • SI
    Starling Inabnitt
    Sep 5, 2025
    1.0
    This place deserves fewer than one star. A few months ago, I brought my cat in for a dental procedure due to severe stomatitis. I chose this clinic because they were recommended by my previous vet and are said to be affordable and “hospitable.” That couldn’t have been more wrong. The front desk staff was cold and dismissive from the start, ignoring my request for a quieter space as dogs flooded the lobby and my cat panicked. The vet was kind and diagnosed my cat with Stage 4 stomatitis, recommending urgent extractions and quoting around $1500, which I accepted and scheduled right away. Just days later, they abruptly canceled the surgery, saying the vet was at a different clinic—something they should’ve known when scheduling. Instead of rescheduling, they refused to treat my cat entirely and kept repeating, “Which clinic should we send the records to?” I was stunned. My cat was in pain, and they showed no empathy or accountability. When I picked up his medication, I was told not to speak to anyone and was met with hostile stares. I had to insist just to get a receipt. It felt like punishment for advocating for my pet. They advertise compassion and care, but what I experienced was the opposite. Unless you’re a regular or well-known in town, they don’t seem to care. The only positive is the price—but that’s meaningless if your pet is neglected. I ended up going to a different (more expensive) vet who truly cared and helped my cat recover. Please take your pet somewhere else. It’s not worth the risk.
  • AM
    Al Matthews
    Dec 7, 2021
    5.0
    Used them for years. Ladies always helpful, Drs are thorough, professional, and explain procedures extremely well.
  • VH
    Veronica Holland
    Aug 6, 2021
    5.0
    They were wonderful with our dog. Listened to my concerns, and made sure to thoroughly explain what was going on and her treatment options. Very reasonably priced as well. Highly recommend Country Lane. I wouldn't trust anyone more with my fur babies.

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