Petco

4.3
1090 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Clayton Pet Store located at 95 Flowers Commerce Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
95 Flowers Commerce Dr, Clayton, NC
27527, United States

Hours

Reviews

4.3
1,070 reviews
5 stars
687
4 stars
207
3 stars
76
2 stars
34
1 star
66

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the friendly and helpful nature of the staff, highlighting their willingness to assist and provide information.

Grooming Issues

Several reviews mentioned poor grooming experiences, including mishandling of pets and unsatisfactory results, leading to customer dissatisfaction.

Customer Service

There were mixed reviews regarding customer service, with some customers reporting excellent experiences while others faced rude or unhelpful staff, particularly from management.

Store Cleanliness

Customers consistently noted that the store was clean, organized, and well-stocked, contributing positively to their shopping experience.

Fish Department Concerns

Multiple reviews pointed out issues with the fish department, including dead fish and poor tank conditions, indicating a need for improvement in this area.
  • AP
    anthony paruolo
    Nov 13, 2025
    1.0
    I went in here for a snail and maybe some fish just walked out! Algae, dead fish and all the snails were dead , I honestly can’t believe how bad everything looked and it’s sad to see how bolt of fish shrimp and snails Were kept, alot of them were also dead! Fresh water plants also looked horrible and full of Algae.. I’ll stick with the my Reputable online stores!
  • TL
    Teresa Lee
    Nov 10, 2025
    1.0
    Customer service here as there is none Takes forever for someone to come and assist And when they do they act as though They are bothered by you asking for help and assistance Never ever going into this place again Knightdale store has the c Greatest assistance and Pet store📍
  • DD
    Daddy Duck02 (Daddyduck02)
    Nov 6, 2025
    5.0
    Excellent customer service. Went in to find something for allergies that my dog has. Was helped immediately and given a full selection to choose from.
  • LH
    Leslie Herrera
    Nov 6, 2025
    2.0
    2 stars for the clean store. Other than that the staff here is SUPER unfriendly and have bad attitudes! No greeting, no thank you, no you’re welcome, nothing! They made me feel like I was inconveniencing them for buying things. New to the area and wouldn’t bring my pets here because if they treat people like that, can’t imagine how they treat the pets.
  • JL
    Jeffrey Lowers
    Nov 3, 2025
    5.0
    I have been to Petco twice and everyone was really helpful. I also like that I found an item I wanted on the app at a lower price and they matched it in the store.

Frequently Asked Questions About Petco

Does the Petco Clayton location have a vet hospital?

No, Petco Clayton does not have a full-service vet hospital.

Does Petco Clayton offer vaccinations?

Yes, Petco Clayton provides vaccinations.