Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Providence Animal Hospital is a well-established, full-service animal veterinary hospital providing comprehensive medical, surgical and dental care in Waxhaw, North Carolina. We specialize in veterinary care including wellness exams, dental care, surgery, and more for our Waxhaw patients.
Many customers praised the friendly and knowledgeable staff, particularly highlighting Dr. Lail for her exceptional care and compassion towards pets.
Customer Service
While most reviews were positive about the staff's friendliness, some customers reported issues with administrative staff being rude or unhelpful.
Care for Exotic Pets
The clinic received high marks for their expertise and thorough care of exotic animals, with several customers expressing satisfaction with the treatment of their unique pets.
Communication Issues
Several reviews mentioned problems with communication regarding pricing and treatment plans, leading to frustration among some customers.
Emergency Care
The clinic was commended for their ability to accommodate urgent cases, although there were instances where customers felt let down during critical situations.
KW
K Williams
Jan 3, 2026
3.0
Not to bad can get a little pricey but the vet is serious about her job here
S3
SCAR3D BRUTE 38
Oct 31, 2025
5.0
Wonderful staff everyone is so friendly and nice. The doctors are amazing ❤️
VB
Vlad Beasley
Oct 15, 2025
5.0
VERY good and quick service here, I brought my bearded dragon in for a wellness checkup and they ruled out he might have a slight RI getting started, doctor Ericka Lail was very very good and super knowledgeable, gave me some meds for him and sent me on my way feeling extremely relieved and confident in my lizards health, not to mention everyone is very friendly and you can tell they want nothing but the best for your animals unlike other places I’ve been where they just kind of rush you out and are all very monotone, highly recommended vet right here!
MM
M
Sep 17, 2025
5.0
Dr. Lail is phenomenal She goes above and beyond for her exotic pets that she sees in office. Very patient and kind and speaks very softly explains to your pet what's about to happen.
PR
Pat Ridenour
Aug 23, 2025
5.0
We've been seeing Dr. Lail for years, following her when she moved to Providence Animal Hospital. She's always been so great with our pets, some of which have had special needs. After my sweet boy passed away this summer, I rescued a dog from a local shelter. She was high heartworm positive, so wanted to have her evaluated ASAP. Dr. Lail and all of the staff at Providence were wonderful & quick to accommodate knowing the urgency of getting treatment started. When we picked her up from the appointment Dr Lail had the evaluation & treatment plan ready along with medication to start her treatment. We're very grateful for the care and medical expertise shown by Dr. Lail for all of our pets. Providence staff and all of the doctors are always easy to work with and truly the best!
Frequently Asked Questions About Providence Animal Hospital
What services does Providence Animal Hospital provide?
Providence Animal Hospital offers comprehensive veterinary care including wellness exams, dental care, surgery, emergency vet care, pet grooming, and more.
Where is Providence Animal Hospital located?
It is located at 6420-A3 Rea Road, Charlotte, NC 28277, United States.
What are the operating hours of Providence Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 1:00 PM, and closed on Sundays.
How can I contact Providence Animal Hospital?
You can call them at +1 704-542-0049 or email nkelker@carolinavet.com for inquiries and appointments.
Does Providence Animal Hospital offer online appointment booking?
Yes, appointments can be booked online through their website at https://charlotte.providencevets.com.
Is Providence Animal Hospital accessible for people with disabilities?
Yes, the hospital has wheelchair accessible entrance, parking, and restrooms to accommodate all visitors.
What nearby parks can I visit before or after my appointment?
You can visit Four Mile Creek Greenway, a nearby park and hiking trail, ideal for a relaxing walk with your pet.
Are there any dining options near Providence Animal Hospital?
Yes, nearby dining options include Piper Glen Domino's Pizza and Senor Tequila Mexican Restaurant for convenient meals before or after your visit.
Where can I find pet supplies or pharmacies near Providence Animal Hospital?
CVS Pharmacy is nearby for pet medications and supplies if needed during your visit to Providence Animal Hospital.
What fitness or activity centers are near Providence Animal Hospital?
The Fitness Studio gym and Winners for Life ATA Ballantyne martial arts club are nearby for fitness activities, which you might find useful when visiting the area.