Providence Animal Hospital

4.6
156 reviews

About

Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Providence Animal Hospital is a well-established, full-service animal veterinary hospital providing comprehensive medical, surgical and dental care in Waxhaw, North Carolina. We specialize in veterinary care including wellness exams, dental care, surgery, and more for our Waxhaw patients.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Providence Animal Hospital
6420-A3 Rea Road, Charlotte, NC
28277, United States

Hours

Reviews

4.6
156 reviews
5 stars
135
4 stars
5
3 stars
2
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the friendly and knowledgeable staff, particularly highlighting Dr. Lail for her exceptional care and compassion towards pets.

Customer Service

While most reviews were positive about the staff's friendliness, some customers reported issues with administrative staff being rude or unhelpful.

Care for Exotic Pets

The clinic received high marks for their expertise and thorough care of exotic animals, with several customers expressing satisfaction with the treatment of their unique pets.

Communication Issues

Several reviews mentioned problems with communication regarding pricing and treatment plans, leading to frustration among some customers.

Emergency Care

The clinic was commended for their ability to accommodate urgent cases, although there were instances where customers felt let down during critical situations.
  • KW
    K Williams
    Jan 3, 2026
    3.0
    Not to bad can get a little pricey but the vet is serious about her job here
  • S3
    SCAR3D BRUTE 38
    Oct 31, 2025
    5.0
    Wonderful staff everyone is so friendly and nice. The doctors are amazing ❤️
  • VB
    Vlad Beasley
    Oct 15, 2025
    5.0
    VERY good and quick service here, I brought my bearded dragon in for a wellness checkup and they ruled out he might have a slight RI getting started, doctor Ericka Lail was very very good and super knowledgeable, gave me some meds for him and sent me on my way feeling extremely relieved and confident in my lizards health, not to mention everyone is very friendly and you can tell they want nothing but the best for your animals unlike other places I’ve been where they just kind of rush you out and are all very monotone, highly recommended vet right here!
  • MM
    M
    Sep 17, 2025
    5.0
    Dr. Lail is phenomenal She goes above and beyond for her exotic pets that she sees in office. Very patient and kind and speaks very softly explains to your pet what's about to happen.
  • PR
    Pat Ridenour
    Aug 23, 2025
    5.0
    We've been seeing Dr. Lail for years, following her when she moved to Providence Animal Hospital. She's always been so great with our pets, some of which have had special needs. After my sweet boy passed away this summer, I rescued a dog from a local shelter. She was high heartworm positive, so wanted to have her evaluated ASAP. Dr. Lail and all of the staff at Providence were wonderful & quick to accommodate knowing the urgency of getting treatment started. When we picked her up from the appointment Dr Lail had the evaluation & treatment plan ready along with medication to start her treatment. We're very grateful for the care and medical expertise shown by Dr. Lail for all of our pets. Providence staff and all of the doctors are always easy to work with and truly the best!

Frequently Asked Questions About Providence Animal Hospital

What services does Providence Animal Hospital provide?

Providence Animal Hospital offers comprehensive veterinary care including wellness exams, dental care, surgery, emergency vet care, pet grooming, and more.

Where is Providence Animal Hospital located?

It is located at 6420-A3 Rea Road, Charlotte, NC 28277, United States.