Location.com logo
Brand Certified

Petco Grooming

4.4
(139 reviews)

Business Details

900 Metropolitan Ave, Charlotte, NC
28204, United States
(704) 916-4047

About

Pet GroomerPetco
Find professional pet grooming near you at Petco Grooming in Charlotte. Our experienced groomers provide reliable dog grooming services designed to keep your pet clean, comfortable, and looking their best. If you’re searching for a dog groomer near you, Petco offers grooming options for dogs of all sizes and coat types, including baths, haircuts, nail trimming, and routine grooming care. Appointments are recommended to ensure availability, though walk-in grooming may be available at select times. Cat grooming is offered at select locations only. Please contact this store directly to confirm availability before booking.

Location

Petco Grooming
900 Metropolitan Ave, Charlotte, NC
28204, United States

Hours

Reviews

4.4
139 reviews
5 stars
107
4 stars
8
3 stars
5
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Mixed reviews on grooming quality, with some customers praising the results while others reported issues like uneven haircuts and cuts from razors.

Customer Service

Customer service experiences vary widely; some customers praised the staff's friendliness and professionalism, while others reported poor communication and dismissive attitudes.

Staff Competence

Several customers highlighted specific groomers as exceptional, noting their patience and skill, particularly with anxious pets.

Pricing Transparency

Customers expressed frustration over hidden fees and unclear pricing, leading to dissatisfaction with the overall value of services.
  • KP
    karla posada
    4 days ago
    1.0
    The worst dog grooming salon; the place and staff are a disaster.
  • SS
    Sailor0219
    Jan 13, 2026
    5.0
    Very good with nail trimming & sanding!
  • EK
    Erisa Vasiliki Kacorri
    Dec 22, 2025
    1.0
    I've been going here for over 5 years and have not had a problem. Took my dog today and they told me they couldn't groom her because she peed when they picked her up....ok are you not about to wash her? If you go there make sure you don't get Ashley. I've never had her before and will make sure to never get her again.
  • AK
    adalet kurtulus
    Dec 18, 2025
    1.0
    I had an extremely unpleasant experience with the grooming manager Lex, as so did some others as I observed yesterday when I was picking my dog up. The grooming itself was below standard, but at this point it’s not about the grooming anymore, it’s about the horrific customer service I experienced as someone who works in the service industry. When I tried to calmly address the haircut, and inconsistent pricing even though my dog has weighed the same each time I’ve been, the manager repeatedly talked over me, perceived my tone of having an attitude when I was clearly and calmly just stating my frustration with the service, and showed more interest in getting me off of the phone instead of resolving my concerns. I’m sure this is not the standards for “100% satisfaction guaranteed” when I was told to call. Constructive feedback was not received well, which is concerning for a business that works with people’s pets. I was hoping for understanding and professionalism, but neither was shown and I will 100% not be returning.
  • LY
    Lisa Yolanda
    Dec 14, 2025
    5.0
    My Jackie has severe anxiety and has never and can’t be crated. He is my Covid pup so he has never been totally socialized and is afraid of his own shadow. His first visit was traumatic for him but if you could see him now, he absolutely loves Ashley and Julia and gets excited to see them. Ashley and Julia have made each and every appointment more comfortable than the last. They have always extended themselves above and beyond the call of duty to make Jackie Robinson comfortable and fearless. They are his groomers for as long as they will have him. He loves PETCO and I love PETCO. The grooming is excellent. I wouldn’t consider going anywhere else wherever Ashley goes, Jackie goes!

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Metropolitan?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Metropolitan take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.

Brand Certified Facts from Petco Grooming

Petco Grooming partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others