Business Details
3401 Pineville Matthews Rd, Charlotte, NC
28226, United States
Certified by Petco • Mar 01, 2026
(704) 541-2473
Certified by Petco • Mar 01, 2026
https://stores.petco.com/nc/charlotte/pet-supplies-charlotte-nc-1526.html
Certified by Petco • Mar 01, 2026
About
Certified by Petco • Mar 01, 2026
Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Charlotte. Visit your local Petco at 3401 Pineville Matthews Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Charlotte Petco today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Petco • Mar 01, 2026
Hours
Certified by Petco • Mar 01, 2026
Reviews
4.1
822 reviews
5 stars
477
4 stars
158
3 stars
76
2 stars
28
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees being praised for their helpfulness while others were described as rude or dismissive.
Grooming Services
Grooming experiences vary widely; some customers report excellent service and satisfaction, while others faced issues with policies and staff handling.
Product Availability
Customers noted a good selection of products, but some expressed disappointment with stock levels and specific items being unavailable.
Veterinary Services
Many reviews highlighted dissatisfaction with the veterinary services, citing poor communication, scheduling issues, and lack of professionalism.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
- NNNikkiJan 23, 20263.0They don't have everything I need (I have hermit crabs) but they are close enough to make them one of my shopping spots.
- TOT S I A T S K OJan 22, 20262.0Unqualified doctors who cannot find a chip in a dog. They injected a second chip into my dog without asking my permission and consent and made me pay for it. Of course I paid and did not want to make it public, but now they do not accept my dog for grooming because they are not satisfied with the vaccine that is in the dog's current passport and that the government adopted when accepting a dog from another country. They force me to do another vaccine, which can harm my pet. This is not a normal company policy and the staff is extremely ignorant.
- MSmy selfJan 19, 20265.0Im assuming store MGN. at Pineville-Matthews is KATHLEEN.....she's 'spot-on'...informative,helpful,knowledgeable for making a great,pleasantly visit to have the order of items waiting for my purchase so my Fur-baby would not go without when We arrived Thank You, Miss'es Kathleen & PETCO SINCERELY Marion 01-18-2026 Sunday
- AKAlexander KatzJan 11, 20263.0It took over 30 minutes to get 8 crickets. This store is obviously understaffed and it shows in their customer service. The redeeming qualities is that it’s somehow clean and has a nice array of products.
- KPKim PeskinJan 11, 20265.0Thank You,Petco, for such a wonderful experience during our recent visit. Your team helped us find everything we needed and every employee we interacted with was friendly helpful and incredibly knowledgeable. We especially love taking photos with your Santa my kitty Lulu had a great time and the pictures turned out adorable. The holidays on sale with fantastic too and we're thrilled with the festive options we truly appreciate the great service and welcome atmosphere. will definitely be back soon! Lulu & Family
Frequently Asked Questions About Petco
Does the Petco Charlotte location have a vet hospital?
Yes, Petco Charlotte has a full-service vet hospital.
Does Petco Charlotte offer vaccinations?
Yes, Petco Charlotte provides vaccinations.
Does Petco Charlotte offer curbside pickup?
Yes, curbside pickup is available at Petco Charlotte. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Charlotte Petco?
Hamster and guinea pig prices vary by location. Call your Charlotte Petco at 7045412473 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Charlotte sell dogs?
No, Charlotte Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Does Petco Charlotte have a vet hospital on site?
Yes, Petco Charlotte has a full-service vet hospital to care for your pets.
Can I get pet vaccinations at Petco Charlotte?
Yes, vaccinations are offered at Petco Charlotte to keep your pets healthy.
Does Petco Charlotte provide curbside pickup service?
Yes, curbside pickup is available for eligible products at Petco Charlotte.
What are the store hours of Petco Charlotte?
Petco Charlotte is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Charlotte sell dogs or cats?
No, Petco Charlotte does not sell dogs or cats, but you can meet adoptable pets through their Petco Love program with local animal welfare organizations.
Where is Petco Charlotte located?
Petco Charlotte is located at 3401 Pineville Matthews Rd, Charlotte, NC 28226.
Are there other pet stores or groomers near Petco Charlotte?
Yes, Petco - Charlotte-Arboretum is a nearby pet store and groomer where you can find additional pet services.
What veterinary clinics are near Petco Charlotte for specialized pet care?
Vetco Total Care Animal Hospital and THRIVE Affordable Vet Care are nearby veterinary clinics you can visit for specialized pet care.
What dining options are available near Petco Charlotte if I want to grab a meal before or after my visit?
There are several nearby dining spots including Sonny's BBQ, Tacos 4 Life, Good Ol' Days pub, and Chi Thai for barbecue, Mexican, pub food, and Asian cuisine.
Can I shop at other stores near Petco Charlotte during my visit?
Yes, the Arboretum Shopping Center offers a variety of shops like Lane Bryant, Bed Bath & Beyond, Bath & Body Works, and more for a convenient shopping experience.
Brand Certified Facts from Petco
Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: