Customers consistently praised the staff for their kindness and genuine concern for pets, highlighting the compassionate approach of Dr. Hight and his team.
Emergency Response
While many reviews commend the quick response to emergencies, there was a significant negative incident where a customer felt their urgent situation was not adequately addressed.
Communication
The staff is frequently noted for their clear communication, providing detailed explanations and follow-ups, which reassures pet owners about their pets' care.
Pricing Concerns
Some customers expressed concerns about the cost of services, suggesting that while the quality of care is high, it may be perceived as expensive compared to other veterinary options.
Long-term Trust
Many long-time clients expressed loyalty to the practice, indicating a strong trust in the care provided over many years.
BT
Beckie Thompson
Nov 3, 2025
5.0
My cat has had all kinds of health scares in the past few years. Dr. Hight is always on top of the issue ready with the next solution. My cat is my bestie so I appreciate all the hard work and concern. The staff is always so sweet and loving towards little boy. It makes me feel better knowing they genuinely care for my cat.
KJ
kaitlin jorgenson
Oct 24, 2025
5.0
I have been bringing my 10-year-old ragdoll, Charlie here for almost 2 years now and have had a great experiences, even with him being a very challenging cat at the vet. I recently had an emergency and Dr. Hight and his staff were more than happy to see him immediately and give him the best care.
I had to go out of the country for a week the follwoing week and kept him there boarded and they took such good care of him and Karah, one of the vet techs, even sent me daily updates with pictures to make me feel comfortable.
Thank you to the whole staff and I highly recommend this office and Dr Hight.
GK
Gautam Kumar
Mar 23, 2020
5.0
A great Veterinary Hospital. They take good care of my puppy. I recommend this practice.
IS
I S
Jan 3, 2019
4.0
Great service and very personable with fur babies!!!
Frequently Asked Questions About Hight Veterinary Hospital
What is the primary service offered by Hight Veterinary Hospital?
Hight Veterinary Hospital is a veterinarian providing animal hospital and pet boarding services.
Where is Hight Veterinary Hospital located?
It is located at 9528 North Tryon Street, Charlotte, NC 28262, United States.
What are the operating hours of Hight Veterinary Hospital?
The hospital is open Monday, Tuesday, Thursday, and Friday from 7:30 AM to 6:00 PM, Wednesday from 7:30 AM to 12:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Do I need an appointment to visit Hight Veterinary Hospital?
Yes, appointments are required to visit Hight Veterinary Hospital.
What payment methods does Hight Veterinary Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Hight Veterinary Hospital wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance, parking, and restrooms.
How can I contact Hight Veterinary Hospital?
You can call them at +1 704-595-9377, email mail@hightvet.com, fax at +1 704-595-9586, or visit their website at http://hightvet.com/.
Are there dining options near Hight Veterinary Hospital?
Yes, there are various dining options nearby including Inchin's Bamboo Garden (Chinese and Asian cuisine), BurgerIM (burger restaurant), Casablanca Cafe (Mediterranean and Moroccan cuisine), and Raj's Kitchen (Indian fast food).
What nearby recreational activities can I enjoy when visiting Hight Veterinary Hospital?
You can enjoy miniature golf at Lost Duffer Miniature Golf and Paradise Valley Par 3 located nearby.
Are there shopping and personal care services close to Hight Veterinary Hospital?
Yes, nearby you will find High Life North Tryon (tobacco and e-cigarette store), KuttMasters Barbershop North Tryon (barber and beauty salon), BrowRx spa, and Charlotte Warehouse Sale for shopping needs.