Brand Certified
Banfield Pet Hospital
3.7(139 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
9911 Rea Rd, Charlotte, NC
28277, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(704) 844-6676
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Blakeney provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.7
139 reviews
5 stars
83
4 stars
7
3 stars
9
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some praising helpfulness while others report unprofessional behavior and poor communication.
Care Quality
While some customers appreciate the thoroughness and compassion of the veterinary staff, others express concerns about the quality of care and perceived focus on upselling services.
Pricing Concerns
Many reviews highlight dissatisfaction with pricing, describing it as excessive and feeling pressured into unnecessary treatments or wellness plans.
Appointment Availability
Customers frequently mention difficulties in scheduling appointments, especially during emergencies, and frustrations with the clinic's hours and responsiveness.
- ARAlex RobertsonFeb 9, 20261.0I don't do reviews very often, but this one got me infuriated. My dog had been with banfield for 13 years. We are on the optimal wellness plan that goes year by year. This one started in October 2025. my dog passed away in February and when I called to cancel, they made me pay the remaining balance for the year. Please never use this company. I had to pay over $400 after the passing of my dog. Just shows you how much they care.
- AMArtrezs MotonFeb 4, 20265.0Staff is always helpful and great!
- SBSteven BokerDec 17, 20255.0“Banfield Pet Hospital is a great place for everyday pet care, from preventive services like heartworm and flea/tick protection to support for common concerns like anxiety. The focus is on keeping pets healthy, comfortable, and well cared for at every
- RTRakhee TOct 15, 20251.0It’s a commercial place to take your pet. Where just the checkboxes are ticket and nothing beyond. Will not recommend to anyone.
- SCStephanie CabreraOct 8, 20251.0Awful experience. Got my dog examined here 3 months ago and a diagnosis was made. I tried to be proactive and reach out about ordering medication because my dog is showing the same exact symptoms again, and I found the exact same medicine they prescribed him online at Petco; however they said they would not give approval if I ordered it because they are trying to get me to do ANOTHER exam. They don't care about your pets at all, just money. Will never go here again and would absolutely not recommend to anyone
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Blakeney offer?
Banfield Pet Hospital provides comprehensive veterinary services including routine vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, microchipping, spay/neuter surgeries, DNA testing, and end of life care.
Does Banfield Pet Hospital offer emergency care services?
Banfield Pet Hospital does not provide emergency care services. You can call during hospital hours for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
What are the hours of operation for Banfield Pet Hospital in Blakeney?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving, Christmas, and New Year's.
Can I schedule an appointment online at Banfield Pet Hospital?
Yes, you can schedule appointments online through their website or via the Banfield app available on iOS and Android for convenient scheduling.
What is the Optimum Wellness Plan offered by Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, dental care, and nutritional consultations. It automatically renews annually and offers discounts but is not insurance.
Does Banfield Pet Hospital provide remote veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat through the Banfield app.
Where is Banfield Pet Hospital in Blakeney located?
Banfield Pet Hospital is located at 9911 Rea Rd, Charlotte, NC 28277, United States.
Which nearby pet-related stores can I visit when I come to Banfield Pet Hospital?
Near the hospital, you can visit PetSmart for pet supplies and services, which makes it convenient to take care of your pet’s needs before or after your vet visit.
Are there convenient transportation options near Banfield Pet Hospital?
Just Her Rideshare operates nearby, offering reliable transportation options for you to reach Banfield Pet Hospital comfortably if you don’t have a vehicle.
What other services can I find near Banfield Pet Hospital in Blakeney?
Nearby you will find a variety of services including electronics stores like Best Buy and Magnolia, nail salons like Aloha Nails Blakeney, and real estate services such as Jennings - Real Estate Group LLC, which you might find useful while visiting the area.
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