Banfield Pet Hospital® - Blakeney provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers reported poor customer service experiences, including unprofessional behavior from staff and difficulty in reaching the clinic by phone.
Veterinary Care
While some customers praised the thoroughness and care of specific veterinarians, others expressed concerns about misdiagnoses and a focus on upselling unnecessary treatments.
Staff Attitude
Several reviews highlighted issues with staff attitude, including rudeness and lack of empathy, particularly from front desk personnel.
Pricing Concerns
Numerous customers felt that the pricing was excessive and that there was a strong emphasis on selling wellness plans and additional services.
Mixed Experiences
While some customers had positive experiences with specific staff members and appreciated the care provided, many others reported dissatisfaction and vowed to seek care elsewhere.
RT
Rakhee T
Oct 15, 2025
1.0
It’s a commercial place to take your pet. Where just the checkboxes are ticket and nothing beyond. Will not recommend to anyone.
SC
Stephanie Cabrera
Oct 8, 2025
1.0
Awful experience. Got my dog examined here 3 months ago and a diagnosis was made. I tried to be proactive and reach out about ordering medication because my dog is showing the same exact symptoms again, and I found the exact same medicine they prescribed him online at Petco; however they said they would not give approval if I ordered it because they are trying to get me to do ANOTHER exam. They don't care about your pets at all, just money. Will never go here again and would absolutely not recommend to anyone
TT
Taylor
Sep 20, 2025
1.0
No vet on staff is a theme with banfield. They are closed on a day they should be open
JH
Jeff Hamula
Aug 31, 2025
5.0
Very thorough and attentive to our situation. Convenient to get into/out of check up. The well check plan seemed to be a good deal for us as well.
NL
Nancy Lovallo
Aug 11, 2025
1.0
Don’t bother…. I won’t be going here again… bunch of kids on their phones… Dr just doesn’t show up … RIDICULOUS!
If you have to stick with BANFIELD, go to the one in Rea Farms. Thank me later.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Blakeney offer?
Banfield Pet Hospital provides comprehensive veterinary services including routine vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, microchipping, spay/neuter surgeries, DNA testing, and end of life care.
Does Banfield Pet Hospital offer emergency care services?
Banfield Pet Hospital does not provide emergency care services. You can call during hospital hours for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
What are the hours of operation for Banfield Pet Hospital in Blakeney?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving, Christmas, and New Year's.
Can I schedule an appointment online at Banfield Pet Hospital?
Yes, you can schedule appointments online through their website or via the Banfield app available on iOS and Android for convenient scheduling.
What is the Optimum Wellness Plan offered by Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, dental care, and nutritional consultations. It automatically renews annually and offers discounts but is not insurance.
Does Banfield Pet Hospital provide remote veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat through the Banfield app.
Where is Banfield Pet Hospital in Blakeney located?
Banfield Pet Hospital is located at 9911 Rea Rd, Charlotte, NC 28277, United States.
Which nearby pet-related stores can I visit when I come to Banfield Pet Hospital?
Near the hospital, you can visit PetSmart for pet supplies and services, which makes it convenient to take care of your pet’s needs before or after your vet visit.
Are there convenient transportation options near Banfield Pet Hospital?
Just Her Rideshare operates nearby, offering reliable transportation options for you to reach Banfield Pet Hospital comfortably if you don’t have a vehicle.
What other services can I find near Banfield Pet Hospital in Blakeney?
Nearby you will find a variety of services including electronics stores like Best Buy and Magnolia, nail salons like Aloha Nails Blakeney, and real estate services such as Jennings - Real Estate Group LLC, which you might find useful while visiting the area.