Business Details
About
Pet StorePet supply storeAquarium ShopPetco
Visit your Chapel Hill Pet Store located at 1800 East Franklin Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
564 reviews
5 stars
313
4 stars
118
3 stars
45
2 stars
21
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly mentioning individuals like Tyler and Frankie for their exceptional service.
Grooming Issues
Several reviews highlighted significant problems with the grooming services, including long wait times, poor quality of grooming, and even injuries to pets.
Animal Care Concerns
Multiple customers expressed serious concerns about the welfare of animals in the store, particularly regarding sick or poorly cared for reptiles.
Store Condition
Feedback indicated that the store was often clean and organized, but some customers noted issues with stock availability and the need for better management of inventory.
Parking and Accessibility
Customers mentioned difficulties with parking at the location, indicating that it can be challenging to find a space.
- KKKerriMay 10, 20235.0This store is in a strip mall, like most Petco stores. I was looking for unstuffed cow hooves, which Petsmart does not sell. I found their prices to be lower than Petsmart, although inflation has definitely hit, like everywhere else. They had a very good selection of dog toys to put treats in, as well as cow and pig parts for treats. A friendly employee approached me as I was wandering around in search of the cow hooves and took me to them. The only complaint I have about this store is that the parking lot was extremely full and a space was hard to find.
- HCHannah CrossJun 21, 20195.0I took my pup for a much needed summer haircut and my experience was impeccable! Theo was so knowledgeable and comforting for my sweet boy. He explained to me the different lengths and what he was going to do and how long it would take. He took the time to get to know Gator & comfort him before he took him back! When I got Gator back 2 hours later, he looked amazing! He was super soft, had a great haircut everywhere, and smelled amazing. Theo again took the time to explain what he did and how Gator was during the process. I could not be more pleased! Definitely going back to see Theo soon!
- GCGina GERSON CHOQUETTEJun 14, 20184.0Knowledgeable friendly and helpful staff
Frequently Asked Questions About Petco
Does the Petco Chapel Hill location have a vet hospital?
No, Petco Chapel Hill does not have a full-service vet hospital.
Does Petco Chapel Hill offer vaccinations?
Yes, Petco Chapel Hill provides vaccinations.
Does Petco Chapel Hill offer curbside pickup?
Yes, curbside pickup is available at Petco Chapel Hill. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Chapel Hill Petco?
Hamster and guinea pig prices vary by location. Call your Chapel Hill Petco at 9199298891 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Chapel Hill sell dogs?
No, Chapel Hill Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Chapel Hill located?
Petco Chapel Hill is located at 1800 E Franklin St, Ste 19, Chapel Hill, NC 27514.
What are the operating hours of Petco Chapel Hill?
Petco Chapel Hill is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Chapel Hill provide vaccination services for pets?
Yes, Petco Chapel Hill offers vaccination services for your pets.
Can I use curbside pickup or same-day delivery services at Petco Chapel Hill?
Yes, Petco Chapel Hill offers both curbside pickup and same-day delivery services.
Does Petco Chapel Hill have a vet hospital on site?
No, Petco Chapel Hill does not have a full-service vet hospital.
Does Petco Chapel Hill sell dogs or cats?
No, Petco Chapel Hill does not sell dogs or cats. However, through the Petco Love program, you can meet dogs and cats available for adoption at the store.
Can I book grooming services at Petco Chapel Hill?
Yes, grooming appointments can be booked online for Petco Chapel Hill.
What payment methods are accepted at Petco Chapel Hill?
Petco Chapel Hill accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
What nearby restaurants can I visit before or after shopping at Petco Chapel Hill?
Nearby restaurants include Twisted Noodles of Chapel Hill (Thai cuisine), Jersey Mike's Subs (sandwiches), Shake Shack Chapel Hill (burgers), Carmine's Ristorante & Pizzeria (Italian), and Kipos (Greek and Mediterranean).
What nearby services and stores are available around Petco Chapel Hill?
Nearby services and stores include San Antonio Shoemakers (shoe store), Rose Nails (nail salon and beauty), Lynn's Hallmark Shop (flowers and gifts), Dollar Tree (discount store), and East Franklin Car Care (automotive repair and gas station).