Business Details
1800 E Franklin St, Chapel Hill, NC
27514, United States
Certified by Petco • Mar 01, 2026
(919) 929-8891
Certified by Petco • Mar 01, 2026
https://stores.petco.com/nc/chapelhill/pet-supplies-chapelhill-nc-1588.html
Certified by Petco • Mar 01, 2026
About
Certified by Petco • Mar 01, 2026
Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Chapel Hill. Visit your local Petco at 1800 E Franklin St for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Chapel Hill Petco today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Petco • Mar 01, 2026
Hours
Certified by Petco • Mar 01, 2026
Reviews
4.0
567 reviews
5 stars
315
4 stars
118
3 stars
46
2 stars
21
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly mentioning individuals like Tyler and Frankie for their exceptional service.
Grooming Issues
Several reviews highlighted significant problems with the grooming services, including long wait times, poor quality of grooming, and even injuries to pets.
Animal Care Concerns
Multiple customers expressed serious concerns about the welfare of animals in the store, particularly regarding sick or poorly cared for reptiles.
Store Condition
Feedback indicated that the store was often clean and organized, but some customers noted issues with stock availability and the need for better management of inventory.
Parking and Accessibility
Customers mentioned difficulties with parking at the location, indicating that it can be challenging to find a space.
- KMKay MerrittNov 28, 20244.0Good stuff
- JDJessica DixonFeb 27, 20203.0The lady working in the reptiles (taking care of them before closing) was absolutely the nicest person and super helpful! She went above and beyond to help me! However, JessiKa the cashier was beyond RUDE. She was rude and had a attitude that I was price matching to their website per policy and acted like it was a HUGE deal and just had a bad attitude from the second I walked up to check out. I didn't get the girls name that was so helpful tonight but I wish I did. We wont be going back to this Petco because of JessiKa, we will stick to our petsmart in Durham where everyone is nice and helpful!
- ABAna BernadApr 27, 20195.0Great service.
Frequently Asked Questions About Petco
Does the Petco Chapel Hill location have a vet hospital?
No, Petco Chapel Hill does not have a full-service vet hospital.
Does Petco Chapel Hill offer vaccinations?
Yes, Petco Chapel Hill provides vaccinations.
Does Petco Chapel Hill offer curbside pickup?
Yes, curbside pickup is available at Petco Chapel Hill. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Chapel Hill Petco?
Hamster and guinea pig prices vary by location. Call your Chapel Hill Petco at 9199298891 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Chapel Hill sell dogs?
No, Chapel Hill Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Chapel Hill located?
Petco Chapel Hill is located at 1800 E Franklin St, Ste 19, Chapel Hill, NC 27514.
What are the operating hours of Petco Chapel Hill?
Petco Chapel Hill is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Chapel Hill provide vaccination services for pets?
Yes, Petco Chapel Hill offers vaccination services for your pets.
Can I use curbside pickup or same-day delivery services at Petco Chapel Hill?
Yes, Petco Chapel Hill offers both curbside pickup and same-day delivery services.
Does Petco Chapel Hill have a vet hospital on site?
No, Petco Chapel Hill does not have a full-service vet hospital.
Does Petco Chapel Hill sell dogs or cats?
No, Petco Chapel Hill does not sell dogs or cats. However, through the Petco Love program, you can meet dogs and cats available for adoption at the store.
Can I book grooming services at Petco Chapel Hill?
Yes, grooming appointments can be booked online for Petco Chapel Hill.
What payment methods are accepted at Petco Chapel Hill?
Petco Chapel Hill accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
What nearby restaurants can I visit before or after shopping at Petco Chapel Hill?
Nearby restaurants include Twisted Noodles of Chapel Hill (Thai cuisine), Jersey Mike's Subs (sandwiches), Shake Shack Chapel Hill (burgers), Carmine's Ristorante & Pizzeria (Italian), and Kipos (Greek and Mediterranean).
What nearby services and stores are available around Petco Chapel Hill?
Nearby services and stores include San Antonio Shoemakers (shoe store), Rose Nails (nail salon and beauty), Lynn's Hallmark Shop (flowers and gifts), Dollar Tree (discount store), and East Franklin Car Care (automotive repair and gas station).
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