Vetco Total Care Animal Hospital

4.4
216 reviews

About

VeterinarianAnimal HospitalPetco
Visit your Cary Vetco Total Care Animal Hospital located at 416 Crossroads Blvd. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.

Details

  • Requires appointmentAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingNot available

Location

Vetco Total Care Animal Hospital
416 Crossroads Blvd, Cary, NC
27518-6896, United States

Hours

Reviews

4.4
213 reviews
5 stars
167
4 stars
11
3 stars
5
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, kind, and compassionate towards their pets.

Quality of Care

Several reviews highlighted the thoroughness and professionalism of the veterinarians and staff in providing care and treatment options.

Communication Issues

Some customers reported problems with communication, including delays in receiving test results and lack of updates during appointments.

Appointment Management

There were complaints about scheduling issues, including canceled appointments and confusion regarding appointment times.

Pricing Concerns

Multiple reviews mentioned high costs for services and concerns about being upsold on treatments.
  • CD
    Chyna Davis
    1 day ago
    5.0
    ⸻ I truly believe Vetco and Dr. Shannon Raboin saved my baby’s life. During the week of Thanksgiving, my 3 year old dog Nola was diagnosed with pyometra, a life threatening uterine infection. She had lost 10 pounds, was withdrawn, had no appetite, and I knew in my heart something was wrong. We were told she needed emergency surgery. Even though it was the day after the holidays, the Vetco team came in on their day off just to operate on her. That alone meant everything to me as a terrified dog mom. Dr. Raboin was compassionate, patient, and treated Nola like she was his own. I never once felt rushed or dismissed. The vet later told us if we had waited any longer, she would not have made it through the weekend. Hearing that broke me, but knowing this team acted quickly and with so much care is something I will never forget. Seeing Nola afterward, still groggy from anesthesia but wagging and happy to see us, was a moment I will hold onto forever. This experience was emotional, scary, and overwhelming, but Vetco made it bearable. Because of Dr. Raboin and his team, my girl is here, healed, running, and back to being herself. I am beyond grateful. If you are ever faced with an emergency and need a team that truly cares, this is the place you want your baby to be. Thank you for giving me more time with my girl.
  • MN
    Mike Novikov
    Dec 29, 2025
    2.0
    I brought my dog in for hind leg issues but received minimal diagnostic information. The vet prescribed painkillers despite no visible signs of pain, and prescribed gabapentin—a controlled substance requiring a human pharmacy. Walgreens was unable to fill the prescription due to authorization issues with the vet's DEA number, leaving me unable to obtain the medication.( They called the vet but she did not know her dea number) Additionally, staff failed to draw blood, citing dehydration(still should be possible), and couldn't examine his ears due to missing equipment. They could not find the tool. But they were friendly which is nice.
  • DA
    Debby Ann
    Nov 12, 2025
    5.0
    We had a wonderful experience and our dog Teddy got all his shots. Teddy loved the staff and they treated him so kindly. I highly recommend this practice!!!
  • JW
    Jennie Welsh
    Oct 17, 2025
    5.0
    I had 3 cats vaccinated. They were very professional, yet loving to all 3.
  • KT
    KI Taylor
    Sep 5, 2025
    5.0
    God bless Dr. Shahady and the staff here. My dog Meeko was very sick and Dr. Shahady and the staff literally brought him back to life. Meeko is a vibrant, lovable dog. And I’m not sure not if he would be here today without the care from this staff. They are the best.

Frequently Asked Questions About Vetco Total Care Animal Hospital

What services does Vetco Total Care Animal Hospital in Cary provide?

Vetco Total Care Animal Hospital offers comprehensive pet care including wellness exams, vaccinations, dental care, surgeries, and more, focusing on compassionate treatment and client education.

Where is Vetco Total Care Animal Hospital located?

The hospital is located at 416 Crossroads Blvd, Cary, NC 27518-6896, USA.