Customers consistently praised the knowledgeable and compassionate care provided by the veterinarians, particularly Dr. Monce and Dr. Stewart.
Staff Attitude
The staff is frequently described as friendly, caring, and attentive, making both pets and their owners feel valued.
Communication Issues
Some customers reported difficulties with communication and responsiveness from the administrative staff, particularly regarding appointment scheduling and follow-ups.
Affordability
Many reviews highlighted the reasonable pricing and transparency in billing, with several customers appreciating the lack of pressure for unnecessary treatments.
Facility Environment
The clinic is noted for its clean and welcoming environment, contributing to a positive experience for both pets and their owners.
JS
Jastin S
Oct 28, 2025
5.0
Always great experience at this vet. Knowledgeable and caring. Compared to others we have used over the years, so grateful to have found the best team for our 3 dogs.
MM
Megan Madlon
Oct 15, 2025
5.0
We have come to the end of an era with PetSound, so I wanted to finally leave a review.
We came to PetSound in early 2014 when our 2 year old dog needed ACL surgery. Dr. Monce was straightforward, did a great job, and we decided to stay there permanently. Since then, our dogs have needed regular care, a tail amputation, some teeth removed, allergy support, care for a degenerative illness, tumor removal, and end of life care. We lost one dog last year after a decade of fantastic care from both Dr. Monce and Dr. Stewart. They helped our second dog peacefully and lovingly pass yesterday after a very sudden onset of illness.
I cannot recommend PetSound enough, as we have experienced exceptional care from them for years. I hope we will have more dogs in the future, and I hope we can return here for care when we do!
LM
Liana McArdle
Sep 29, 2025
5.0
I highly recommend taking your pets to PetSound Animal Hospital! They provide very reasonable pricing, and the entire staff has always been so kind and gentle with my dogs. Dr. Stewart is absolutely amazing. I feel like she always takes the time to evaluate the health of my senior dogs and makes sure to explain any concerns or recommendations with me at every appointment. When I come in with my dogs, I NEVER feel like a number or a walking wallet unlike other vets. If you’re looking for a vet to care for your pets and provide you and your family with respect, then this is the place to go! I love PetSound Animal Hospital and am so grateful to have found such a wonderful staff to care for my pets!
Frequently Asked Questions About PetSound Animal Hospital
What services does PetSound Animal Hospital provide?
PetSound Animal Hospital offers veterinary care, pet grooming, pet boarding, pet day care, and pet hair salon services.
What are the business hours for PetSound Animal Hospital?
The hospital is open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 6:00 PM, Wednesday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Where is PetSound Animal Hospital located?
It is located at 305 Ashville Avenue, Cary, NC 27518, USA.
How can I contact PetSound Animal Hospital?
You can call them at +1 919-851-4114 or email at info@petsoundah.com.
What payment methods are accepted at PetSound Animal Hospital?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does PetSound Animal Hospital have an online presence?
Yes, they have a website at https://petsoundah1.com/1/ and a Facebook page at https://www.facebook.com/Pet-Sound-Animal-Hospital-302997029847762/.
Where can I find pet boarding and daycare services near PetSound Animal Hospital?
PetSound Daycare & Boarding is located nearby, providing convenient options for pet sitting services.
Are there fitness centers near PetSound Animal Hospital for pet owners to visit?
Yes, Brave Barbells N Sprinkles Weightlifting Club and CrossFit Brave are nearby fitness centers where you can work out before or after your visit.
What dining options are available near PetSound Animal Hospital?
Nearby dining options include Danny's Bar-B-Que, Miss Chang An Chinese restaurant, MO:MO Spot pan Asian restaurant, and Backstage Pub for casual fare.
Are there any health-related services near PetSound Animal Hospital?
Yes, services such as Ground to Overhead Physical Therapy, Southern Smiles dental, Triangle Allergy & Asthma clinic, McNutt Orthodontics, and Cary Healthcare Associates are all nearby.