Business Details
About
Pet StorePet supply storeAquarium ShopPetco
Visit your Cary Pet Store located at 416 Crossroads Blvd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
886 reviews
5 stars
524
4 stars
175
3 stars
64
2 stars
40
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some staff being praised for their friendliness and knowledge, while others were reported as rude or unhelpful.
Grooming Issues
Multiple reviews highlighted dissatisfaction with grooming services, including botched haircuts and unprofessional handling of pets.
Product Availability
Customers noted issues with product availability and pricing, with some items being out of stock or priced higher than competitors.
Store Cleanliness
The store was generally reported as clean and well-organized, although some reviews mentioned areas needing attention.
Aquatic Care
While some customers praised the aquatic staff for their knowledge, others expressed concern over the care of fish and aquatic animals in the store.
- BGB GanzJan 1, 20261.0A family member bought the wrong kind of dog food. They’re refusing my return because I don’t have the physical receipt. What an absolute joke.
- ASAshlie SteedDec 30, 20251.0Waited in line for crickets, as they always retrieve them even after they moved. The girl at the front refused to get them and rudely said they weren’t up there anymore after I waited in line. I left and went to PetSmart, I will not be back.
- SVSaravanan VeluDec 24, 20251.0Very rude lady in the customer service. Don’t know her name, but reading from the previous reviews it’s the same person who refused to test the aquarium water and sell more fishes. Petco should address this issue with them rather than replying to this message with a standard response as done to other customers. Remember, customer is god. If you don’t follow this, whatever policy you adapt to, you will lose customers.
- DTDavid TaylorDec 20, 20252.0They were out of the item I needed on my pick up order. The refund was not done correctly. I had to drive to another store to find what I needed.
- LMLaura Catherine MDec 4, 20252.0Petco is mostly a dog store tbh. It has barely anything for cats other than food and some litter. Even their bowl selection for cats is almost nonexistent. Almost no toys :( staff is nice though this is just a company issue tbh
Frequently Asked Questions About Petco
Does the Petco Cary location have a vet hospital?
Yes, Petco Cary has a full-service vet hospital.
Does Petco Cary offer vaccinations?
Yes, Petco Cary provides vaccinations.
Does Petco Cary offer curbside pickup?
Yes, curbside pickup is available at Petco Cary. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Cary Petco?
Hamster and guinea pig prices vary by location. Call your Cary Petco at 9198522259 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Cary sell dogs?
No, Cary Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Cary?
The Petco store is located at 416 Crossroads Blvd, Cary, NC 27518-6896.
What are the operating hours of Petco Cary?
Petco Cary is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Petco Cary have a veterinary hospital and offer vaccinations?
Yes, Petco Cary has a full-service vet hospital and provides vaccinations for pets.
Does Petco Cary offer curbside pickup and delivery services?
Yes, Petco Cary offers curbside pickup and same-day delivery for eligible products.
Does Petco Cary sell dogs or cats?
No, Petco Cary does not sell dogs or cats. Instead, through the Petco Love program, customers can meet dogs and cats available for adoption at the store.
How can I find pricing and availability for hamsters and guinea pigs at Petco Cary?
Hamster and guinea pig prices vary. You can call Petco Cary at 919-852-2259 or visit the companion animal website for more information.
What nearby veterinary services are available around Petco Cary?
Nearby veterinary services include Vetco Total Care Animal Hospital and THRIVE Affordable Vet Care, both offering veterinary care for pets.
What other pet-related services and stores are near Petco Cary?
Nearby, you can visit pet training and vaccination clinics like Vetco Vaccination Clinic and the VETCO Vaccination Clinic at PETCO for additional pet care needs.
Which retail stores are located near Petco Cary for additional shopping options?
Nearby retail stores include Shoe Carnival, Skechers Factory Outlet, Marshalls, Old Navy, and Michaels Stores, offering a variety of products from shoes to arts and crafts.
How can nearby stores enhance my visit to Petco Cary?
After shopping for your pet's needs at Petco Cary, you can explore nearby stores like Bath & Body Works for cosmetics, Sport Clips Haircuts for grooming, or enjoy treats from Nothing Bundt Cakes for a sweet stop.