Banfield Pet Hospital® - Cary Stonebridge provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I wasn’t able to be seen by this clinic, but I called the 11th hoping to be seen by their avian vet. While they couldn’t the individual who answered, I believe stated their name was Cassie, was tremendously empathetic and went above and beyond to try to assist. I had already called 5-6 other clinics, to include emergency clinics to try and get my budgerigar in to be seen as she was unsteady. All of whom were unable to and proceeded to recommend other clinics to try. Cassie actually tried to reach out to other clinics on my behalf. I just wanted to share my appreciation of the care and concern Cassie provided.
DL
D L
Feb 25, 2026
5.0
I went to Banfield yesterday without an appointment. My french bulldog woke with urinary symptoms. The vet and the staff could not be nicer! They worked her in and she is now on the mend. Thank you for all that you do! Shout out to Kathy, the receptionist, for being so kind and understanding!!! We will be back!!!
VM
Vanesa Merced
Jan 6, 2026
4.0
Agradecida por los cuidados que han tenido con mi Polo. Pero tiene servicio para llamadas fuera de EU y mi teléfono es de PR causando problemas de comunicación
DI
dan isenberg
Nov 8, 2020
5.0
I love this building and staff
LR
Life with Ross
Feb 10, 2018
5.0
Have been going here for over a year...no problems and happy so far..
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Cary Stonebridge?
Banfield Pet Hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, Banfield clients with Optimum Wellness Plans® can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield provide?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to help maintain your pet's health.
What is included in Banfield's Optimum Wellness Plan?
The plan includes annual preventive care such as head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. It is not insurance but offers discounts on treatments.
How can I pay for the Optimum Wellness Plan at Banfield?
You can choose to spread the cost over 12 months with automatic payments via checking, savings, or credit card, or you may pay the full amount upfront.
What types of appointments does Banfield Pet Hospital offer?
Appointments include in-room visits where you stay with your pet, drop-off appointments where you leave your pet and are contacted when ready, and virtual visits available with Optimum Wellness Plans® for care from home.
Are there nearby places to visit when I am at Banfield Pet Hospital in Cary Stonebridge?
Yes, you can visit nearby places such as Fantastic Sams for hair and beauty services, Triangle Visions Optometry for eye care, or enjoy a meal at Chef's Palette Restaurant and Bar before or after your pet's appointment.
How can nearby grocery and pharmacy stores benefit Banfield Pet Hospital customers?
Nearby Harris Teeter offers grocery and pharmacy services, making it convenient to pick up pet supplies or prescriptions when visiting Banfield Pet Hospital.
Are there convenient coffee shops near Banfield Pet Hospital to relax before or after your visit?
Yes, Dunkin' and Starbucks are nearby coffee shops where you can enjoy coffee, donuts, or smoothies around your pet's appointment times.
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