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Petco

4.0
(277 reviews)

Business Details

(828) 412-6073

About

Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Asheville. Visit your local Petco at 964 Merrimon Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Asheville Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
964 Merrimon Ave, Asheville, NC
28804, United States

Hours

Reviews

4.0
277 reviews
5 stars
169
4 stars
39
3 stars
18
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Grooming Services

Customers praised the grooming staff, particularly Laura and Moe, for their excellent care and attention to pets.

Animal Care

Multiple reviews highlighted serious concerns regarding the care and conditions of animals in the store, including dead fish and overcrowded enclosures.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.

Stock Issues

Several customers reported frequent stock shortages, particularly for essential pet supplies, leading to frustration.

Store Environment

The store was described as clean and well-stocked by some, but others noted it was often unorganized and understaffed.
  • DW
    David Woodard
    Feb 23, 2026
    5.0
    Our new puppy loves the toys, so much we have to keep coming back.
  • RL
    Robin Loew
    Feb 18, 2026
    5.0
    We are so happy with the groomers at this store. They do an excellent job and our dog loves his groomer, Laura. I highly recommend them.
  • NN
    Nicole
    Feb 14, 2026
    1.0
    if i could leave 0 stars i would. i went into the store today to pick up some things for my cats and decided to look at the animals. the fish tanks were absolutely disgusting. dead fish in almost all of the tanks and 3 towers were completely down because of sick fish. the cups for the beta fish were severely underfilled with water. there were too many hamsters in each enclosure and they did not have the proper set up that they need. the reptile enclosures were filled with waste and most of them did not have proper hides. not a single one was at the proper humidity either. some animals didn’t even have any water. they sell hermit crabs with painted shells which are deathly toxic to them. there was also way too many of them in one enclosure. as someone who used to be an animal care manager, this is sick and cruel to the animals. i don’t care how busy you are doing other things at the store, there is no excuse to neglect the animals. they deserve better than what the employees at this store are offering them. petco as a whole should be shut down for their horrible practices. if customers saw what goes on behind the scenes with vendors, i don’t think anyone would be able to shop here anymore. absolutely disgusting.
  • GS
    G Swift
    Jan 23, 2026
    1.0
    Staff are extremely rude. A boy named Wes at check out must have been having day, but I had my hands full in line. He didn’t greet me. He didn’t ask me for my membership, he just pointed to the pin pad. I spent over a hundred dollars and he did not even bag the cans of food in my cart. He did not tell me my total. He just stood there. I asked him his name and he replied “Wes”. I told Wes I guess I’ll bag it myself and had to reach over the counter to grab a bag myself. I am appalled that anyone would let this kid on the floor working with customers. After I left and tried calling the supervisor on duty, the guy who answered huffed when I asked to speak to manager. I will never step a foot in that building after this experience and hearing the terrible experiences from other members in the community. Inspired to shop local.
  • DH
    Denise Hatch
    Jan 16, 2026
    5.0
    Laura, Kim, and the whole grooming team always take good care of Idgie for her grooming needs! She always smells so good and is super happy to see them!

Frequently Asked Questions About Petco

Does the Petco Asheville location have a vet hospital?

Yes, Petco Asheville has a full-service vet hospital.

Does Petco Asheville offer vaccinations?

Yes, Petco Asheville provides vaccinations.

Brand Certified Facts from Petco

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