Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Asheville North provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
360 reviews
5 stars
230
4 stars
47
3 stars
18
2 stars
12
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their kindness, attentiveness, and genuine care for pets.
Communication Issues
Several reviews highlighted problems with communication, including difficulty reaching the clinic and lack of follow-up on urgent matters.
Service Quality
While many customers appreciated routine care, there were complaints about the quality of emergency services and follow-up care.
Wellness Plan Concerns
Multiple customers expressed frustration with the wellness plan, citing difficulties in scheduling appointments and unexpected charges.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others reported serious dissatisfaction.
- BFBrianna FireJan 4, 20265.0The staff are all wonderful!! ❤️❤️
- LSLori SmileyDec 7, 20255.0I recommend Banfield Pet for all your veterinary needs! Everyone is super sweet and you can tell they genuinely care about the animals. They treated my pup exceptionally ❤️
- SMSusan MOct 19, 20255.0We have been coming to Banfield since our pups were little (they are nine years old now). The employees at the Bleachery Boulevard location are always very attentive and friendly (front staff, techs, and Veteranarians). We highly recommend this Banfield!
- KPKevin PatelOct 4, 20255.0Absolutely love the team at Banfield Pet Hospital in Asheville! Everyone there is so friendly and genuinely excited to see my dog every visit. They treat him like family and make the whole experience stress-free. You can tell they truly care about pets and their owners. Couldn’t ask for better care — thank you all for being amazing! 🐶
- KSkimberly sillsSep 17, 20251.0Do not buy the insurance they offer through their office. They do not make it easy to cancel and give you a complete run around. We have been working with them since mid-June to get our insurance cancelled and they keep billing us. Several phone calls later and still not resolved.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital in Asheville provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. You can call during hospital hours for urgent care advice, and they can help with referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I get veterinary care online from Banfield Pet Hospital in Asheville?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield Pet Hospital offer?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy at all stages of life.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The plan includes annual preventive care like head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It automatically renews annually unless paid in full at enrollment.
How can I pay for an Optimum Wellness Plan at Banfield Pet Hospital?
You can spread the cost across 12 months via automatic withdrawals from your bank account or credit card, or pay the full amount upfront if preferred.
What types of appointments are available at Banfield Pet Hospital in Asheville?
They offer in-room appointments where you visit with your pet, drop-off appointments where you drop off your pet and get notified when ready, and Virtual Visits for Optimum Wellness Plan clients via Telehealth.
What are the hours of operation for Banfield Pet Hospital in Asheville?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 10:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Are there any pet-related services nearby Banfield Pet Hospital in Asheville?
Yes, PetSmart and PetSmart Grooming are nearby for pet supplies and grooming services. Customers can conveniently visit these locations before or after their veterinary appointments.
Where can I find food and dining options near Banfield Pet Hospital in Asheville?
Cheddar's Scratch Kitchen (American/Southern cuisine), Biryani Express (Indian and Middle Eastern cuisine), Urban Burrito (Mexican), and Udon Sushi & Noodle (Asian) are nearby for a variety of meal options around your pet’s vet visit.
What retail and service locations are close to Banfield Pet Hospital in Asheville?
Nearby places include Kohl's for clothing, Walmart Pharmacy for prescriptions, Glamour Nails and Great Clips for personal care, and KeyMe Locksmiths for locksmith services, offering convenience for customers visiting the vet.