Banfield Pet Hospital

Reviews

• KU

  Kumar Umesh

  Apr 8, 2026
  3.0
  Expensive for spaying
• CR

  Cheryl Reidhammer

  Apr 2, 2026
  5.0
  Both times Opal visited, all the staff were courteous and helpful to me. Clearly explained the Insurance program. Opal is now scheduled for her dental procedure next week.
• DY

  deborah yates

  Jan 18, 2026
  5.0
  Wow, I actually came to Banfield for help about 8 years ago when my dog was dying and I couldn’t get adequate assistance for med refills or any follow up support to provide a comfortable passing at the vet office we had used since he was a puppy. I know they need more space, but my vet is great. You have to evaluate the plans based on need. New puppy who would be spayed within the year; I saved all kinds of money. Have needed the plan for surgical procedures or an older pet in poor health who requires unexpected care. I agree the desk staff can change, but my vet doesn’t push expensive procedures. They do lead with cost information/ estimates so you aren’t shocked if you don’t have insurance. Most people aren’t used to paying out of pocket for medical procedures. The plans are a bit like insurance. Wait and talk to the vet if you aren’t sure. The care we have received for our 3 dogs has been good. Not planning on a change as long as Dr. Mason works there.Have had different techs, but they’ve all been caring. I’ve always been called to check on my pet after any procedure usually by both the desk and my vet. It’s not a perfect place, but no where is. Wait for a room if you have lots of questions and don’t feel comfortable dropping off. We do drop off for routine procedures. I think it’s supposed to make vaccines and routine testing easier if you’re working , have multiple pets or you’re really busy.
• SS

  S

  Dec 10, 2025
  1.0
  My cat's symptoms of diarrhea were regularly brushed off. They only gave him probiotics and a medication to calm his stomach. They didn't look into why he was having diarrhea. We decided to go elsewhere for a second opinion. That vet said he had IBD that had turned into lymphoma. He also received regular dental cleanings here for years. The new vet asked if he'd ever had his teeth cleaned since there were so many broken teeth and fragments. He passed away, and it breaks my heart since we thought we were giving him good care since we regularly took him to the vet. Do not recommend this place!
• RL

  robert lee

  Dec 5, 2025
  1.0
  PUT YOU ON HOLD FOR 30 minutes. When needing record for clients. BAD SLOW SERVICE

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