Petco

4.2
789 reviews

About

Pet StorePet supply store
Visit your Great Falls Pet Store located at 1601 Market Place Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1601 Market Pl Dr, Great Falls, MT
59404, United States

Hours

Reviews

4.2
779 reviews
5 stars
427
4 stars
194
3 stars
93
2 stars
28
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rudeness and lack of assistance.

Store Condition

The store is frequently noted as dirty and poorly organized, making it difficult for customers to shop.

Product Availability

Customers have expressed frustration with stock levels and product availability, often finding items out of stock.

Grooming Services

Grooming services receive positive feedback, with many customers praising the staff's care and professionalism.

Fish Department Issues

The fish department has received negative reviews for poor conditions and unhelpful staff, leading to customer dissatisfaction.
  • AA
    Ace
    5 days ago
    5.0
    Customer service was amazing awesome. I adore my new pets😍🥰
  • SC
    samantha carney
    Oct 23, 2025
    1.0
    I deactivated my Petco account simply because of the Great Falls store. Employees are rude and condescending. Almost every time I came in this store employees were talking down to customers. I could never tell if they were giving me dirty looks or using their pants as the bathroom. Either way, staff here has never made my experience enjoyable. It’s a shame too. I used to get all of my pet products at Petco until I moved and had to deal with the bad attitudes of the staff at this store.
  • SC
    Sandra Cole
    Sep 20, 2025
    1.0
    You will not take checks so will not buy anything from you again Plus your sales force sucks!
  • MW
    Maribeth Wilcox
    Sep 18, 2025
    5.0
    Super friendly. Helpful staff.
  • VS
    Vincent Stephan
    Sep 4, 2025
    5.0
    Great helpful staff no issues. It was a ghost town I hope they are able to find some staff support. Only one guy working there it seems!

Frequently Asked Questions About Petco

Does the Petco Great Falls location have a vet hospital?

No, Petco Great Falls does not have a full-service vet hospital.

Does Petco Great Falls offer vaccinations?

No, Petco Great Falls does not provide vaccinations.