Petco

4.2
792 reviews

About

Pet StorePet supply storePetco
Visit your Great Falls Pet Store located at 1601 Market Place Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1601 Market Pl Dr, Great Falls, MT
59404, United States

Hours

Reviews

4.2
782 reviews
5 stars
431
4 stars
193
3 stars
93
2 stars
28
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported rude or unhelpful interactions.

Store Condition

Numerous reviews highlighted cleanliness issues and poor organization within the store, making shopping difficult for customers.

Product Availability

Customers frequently noted that the store often lacked stock on various items, leading to dissatisfaction.

Grooming Services

Grooming services received positive feedback, with many customers expressing satisfaction with the care and professionalism of the groomers.
  • NA
    Nancy Ahrens
    Dec 12, 2025
    5.0
    I could tell Sierra loved her job. She was so much fun and was a great help.
  • LS
    Laura Smith
    Dec 12, 2025
    5.0
    I was completely out of cat food. It was very cold and snowing out and Petco was the nearest place to buy some!
  • AA
    Ace
    Nov 18, 2025
    5.0
    Customer service was amazing awesome. I adore my new pets😍🥰
  • SC
    samantha carney
    Oct 23, 2025
    1.0
    I deactivated my Petco account simply because of the Great Falls store. Employees are rude and condescending. Almost every time I came in this store employees were talking down to customers. I could never tell if they were giving me dirty looks or using their pants as the bathroom. Either way, staff here has never made my experience enjoyable. It’s a shame too. I used to get all of my pet products at Petco until I moved and had to deal with the bad attitudes of the staff at this store.
  • SC
    Sandra Cole
    Sep 20, 2025
    1.0
    You will not take checks so will not buy anything from you again Plus your sales force sucks!

Frequently Asked Questions About Petco

Does the Petco Great Falls location have a vet hospital?

No, Petco Great Falls does not have a full-service vet hospital.

Does Petco Great Falls offer vaccinations?

No, Petco Great Falls does not provide vaccinations.