Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Bozeman provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
173 reviews
5 stars
124
4 stars
13
3 stars
6
2 stars
3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and knowledgeable, providing excellent care for their pets.
Customer Service
Several reviews highlighted issues with customer service, particularly with communication and handling of appointments, leading to frustration among clients.
Pricing Concerns
Customers expressed dissatisfaction with pricing transparency and the perceived high costs of services, particularly regarding the wellness plan.
Care Quality
While many reviews noted high-quality care for pets, some customers reported negative experiences, including mishandling and lack of attention during visits.
Availability Issues
Customers reported problems with appointment availability and unexpected closures, causing inconvenience during emergencies.
- ANAri NovakOct 10, 20251.0If you’re looking for a place that treats your pet like a commodity to charge then this is your place. They are the worst most uncaring corporate vet you could find. Avoid at all costs.
- CCClara CareyOct 8, 20255.0Banfield is more than a veterinary. It is a place that really cares about are pets.They are kind and thoughtful.
- CFConnor FinniganOct 6, 20252.0Glad to talk you into a payment plan for services for your pet. Then you make an appointment that they advised only to hit you with charges for hundreds of dollars after you show up at 7 AM. Lousy service. It'd be so easy to just be uo front about charges. Deceptive practices suck!
- NRNora RochfordOct 3, 20251.0Rude & unprofessional staff. My dog had an emergency. The receptionist advised to come in within 20 minutes and we would be seen by the vet. Upon arrival, I was told this could be drop off only. Casey was extremely rude and disrespectful. Casey said if we did not do drop off then to “take that thing” somewhere else. Which I did and my dog received excellent care at Bridger Vet Specialists. Shame on you Casey!
- EWEmma WickumOct 2, 20255.0the team at banfield is absolutely amazing to work with! i don’t haw anything else to add so here’s a picture of my cat who goes to the vet!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Bozeman?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 8:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, they can offer urgent care advice during hospital hours and provide referrals if necessary. For emergency care outside of hospital hours, please contact your local emergency hospital.
What preventive pet health care services does Banfield Pet Hospital offer?
Banfield Pet Hospital provides preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, nutritional and dental care consultations. They are not insurance but offer discounts on treatments and renew automatically each year unless paid in full.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay monthly through automatic withdrawals from your bank account or credit card, or choose to pay the full amount upfront when enrolling to spread the cost over 12 months.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are contacted when ready, and virtual visits for Optimum Wellness Plan clients, providing care from home.
Is Banfield Pet Hospital located near any pet supply stores?
Yes, Banfield Pet Hospital in Bozeman is near PetSmart, which offers pet supplies and services, making it convenient to shop for your pet's needs before or after a veterinary visit.
What nearby places can help me with shipping or delivery services while visiting Banfield Pet Hospital?
There are UPS Access Point locations and UPS Alliance Shipping Partner locations nearby, offering courier, delivery, and vehicle shipping services that you can access while visiting Banfield Pet Hospital.
Are there any coffee shops or eateries close to Banfield Pet Hospital in Bozeman?
Yes, Starbucks and SNOWFOX restaurant are close to Banfield Pet Hospital, allowing you to grab a coffee or meal conveniently before or after your pet's appointment.
Does Banfield Pet Hospital offer remote general pet care advice?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.